Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,928 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,928 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

Write Your review

Tell us how Freightlink made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went fine. Without any problem.”

Helpful Report

Posted 4 months ago

Hi there, thank you for your review! We're glad to hear everything went smoothly for you.

Posted 4 months ago

“excellent”

Helpful Report

Posted 4 months ago

Thank you for your review!

Posted 4 months ago

“Greta and the rest of the team were super helpful. Thank you!”

Helpful Report

Posted 4 months ago

Hi there, thank you for your review! We'll make sure to let Greta and the team know about your positive feedback asap.

Posted 4 months ago

“I had a minor invoicing issue - probably as a result of my error - and it has been dealt with swiftly without any fuss by Daniela and Julia - Customer advisors. Thank you.”

Helpful Report

Posted 5 months ago

Hi Yvonne, thank you for your review! It's great to hear that Daniela and Julia provided such efficient and helpful service in resolving your invoicing matter.

Posted 4 months ago

“Really helpful and friendly staff, helping with queries and supporting requests, Thank you !”

Helpful Report

Posted 5 months ago

Hello there, thank you for your review! We're thrilled to hear that our team is always helpful.

Posted 5 months ago

“Agnes was really helpful and professional fast answers and real solutions for my request.”

Helpful Report

Posted 5 months ago

Hello Mona, thank you for your review! We're thrilled to hear that Agnes was helpful and we will make sure to let her know about your feedback asap!

Posted 5 months ago

“I have nothing but good things to say from this company, we have had no problems with our bookings so far, everything went smoothly! They answer very quickly and professionally both by phone and email, Péter, the hungarian account manager is the most knowledgeable person I have spoken to, he is extremely kind and helpful, I feel like I can always contact him if I have a question, no matter if it's a basic thing I should already know, or a newly introduced more complex change... Thank you Péter and Freightlink!”

Helpful Report

Posted 5 months ago

That's wonderful to hear! We're thrilled your bookings have been problem-free and smooth. We'll be sure to pass your kind words on to Péter right away!

Posted 5 months ago

“kindness and professionalism, the best”

Helpful Report

Posted 5 months ago

Thank you so much for your review! We're thrilled to hear that you're happy with our services.

Posted 5 months ago

“Excellent service, especially from Bogdan, who couldn't have been more helpful.”

Helpful Report

Posted 5 months ago

Thank you Tony, we're thrilled to hear that Bogdan was helpful! We'll make sure to pass your feedback to Bogdan right away!

Posted 5 months ago

“Very high prices”

Helpful Report

Posted 5 months ago

A member of our team has discussed this matter with you. Unfortunately our prices are dictated by the operator.

Posted 4 months ago

“The best company”

Helpful Report

Posted 5 months ago

Thank you very much, we appreciate it!

Posted 5 months ago

“Perfekte Team”

Helpful Report

Posted 5 months ago

Thank you for your review!

Posted 5 months ago

“Bookings are extremely simple - flawless experince over the last two years. One recommendation: ENS Packages need a csv. import option. It is an incredible task to import 100 packages one by one when it could easily be imported in bulk.”

Helpful Report

Posted 5 months ago

Thanks for the fantastic feedback on our booking system. We really appreciate you highlighting the need for a CSV import option for ENS Packages to make bulk imports easier. We're definitely looking into this!

Posted 5 months ago

“It is a good collaboration.”

Helpful Report

Posted 5 months ago

Thank you for your review!

Posted 5 months ago

“Very helpful and patient staff in sales, customer services and the customs dept. Helped sort all issues.”

Helpful Report

Posted 5 months ago

Hello there, thank you so much for your review! We're thrilled to hear that our team is always able to help!

Posted 5 months ago

“Very helpful and excellent service.”

Helpful Report

Posted 5 months ago

Hello there, thank you for your review!

Posted 5 months ago

“adam has been amazing and very helpful”

Helpful Report

Posted 5 months ago

Hi, thank you so much for your review. It's great to hear that Adam has been so helpful to you. Have a great day.

Posted 5 months ago

“Professional and easy to work with .”

Helpful Report

Posted 5 months ago

Hi Callum, thank you for your review. We're glad to hear that you are happy with out service!

Posted 5 months ago

“Always helpful and kind when you have problems on the way they will sort you out! :)”

Helpful Report

Posted 5 months ago

Hi Aleksandra, thank you so much for your review! We'll glad to hear that our team is always able to help you!

Posted 5 months ago

“Extremely efficient and helpful staff”

Helpful Report

Posted 5 months ago

Hello there, thank you for your review!

Posted 5 months ago

Freightlink is rated 4.8 based on 2,928 reviews