ForwardVia Reviews

Name: ForwardVia
Address: Via House 26c Hazel Road, Southampton, Hampshire
Rating: 4.76

4.8 Rating 1,024 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

Metrics

Info

4.8

Based on 1,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 6th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found ForwardVia very easy and straightforward to use. I'm grateful to have it as a resource and have already recommended the service to others. Cheers!”

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Posted 1 year ago

Many thanks for your feedback, we really appreciate your comments. It's great news that your package was able to arrive to you, we look forward to offering you our shipping services again in the future! Regards FV Team :)

Posted 1 year ago

“Fast and impeccable”

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Posted 1 year ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia!

Posted 1 year ago

“Wonderful service ! Came faster than I expected and in great condition too ! My only concern was it was a little expensive.”

Helpful Report

Posted 1 year ago

Many thanks for submitting this review and for your lovely comments. We appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible. Regards FV Team :)

Posted 1 year ago

“There are delay”

Helpful Report

Posted 1 year ago

Many thanks for taking the time to leave us feedback, we appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible. In regards to your comment about delays; we can see that your package was shipped using Royal Mail partially tracked service and was delivered within the estimated delivery time frame. A number of shipping options are available for customers, which include without tracking to fully tracked, and express delivery when available. Royal Mail shipping options tend to take a bit longer for delivery compared to couriers which is reflected in the shipping cost. This information is available on our website and the shipping page when placing a shipping order along with any information on possible delays/service disruptions to countries or regions. Please don't hesitate to get back in touch if you should require any further assistance with anything else. Regards FV Team :)

Posted 1 year ago

“Ho utlizzato questo servizio in diverse occasioni e mi sono sempre trovato bene!”

Helpful Report

Posted 1 year ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 1 year ago

“very responsive and attentive, Support quick to react. Cheers Emma”

Helpful Report

Posted 1 year ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 1 year ago

“Great service will use again”

Helpful Report

Posted 1 year ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia!

Posted 1 year ago

“Thank you all so much for your shipping help. I ordered from a website that did not ship to the US and I was able to use ForwardVia to help me get that product to the US! Once they received my package, it was a very quick and easy process to have it sent to me. I will definitely use this service again”

Helpful Report

Posted 1 year ago

Many thanks for your feedback, we really appreciate your comments. It's great news that your package arrived to you quickly. We look forward to offering you our shipping services again in the future!

Posted 1 year ago

“An excellent service. Goods always arrive well packaged and promptly.”

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Posted 1 year ago

Many thanks for your feedback, I'm pleased that we continue to provide a great service and look forward to receiving your continued support.

Posted 1 year ago

“Received items in great condition. The website is not user friendly. To approve the shipping and any additional costs should be easier with today's technology. I would definitely use this site again for internal items”

Helpful Report

Posted 1 year ago

Many thanks for taking the time to submit your review. We appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible. Please don't hesitate to get back in touch if you should require any further assistance with anything else.

Posted 1 year ago

“The process was very smooth.”

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Posted 1 year ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 1 year ago

“Thank you so much for such a useful and really needed service! As a customer, I’m more than satisfied and will continue using your service again. Elena, Cyprus”

Helpful Report

Posted 1 year ago

Many thanks for your feedback , we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 1 year ago

“ForwardVia has exceeded my expectations with deliveries to the USA. Received our packages very quickly. Also received very timely responses with customer service :) Wonderful and trustworthy company.”

Helpful Report

Posted 1 year ago

Many thanks for leaving your review, we really appreciate this and I'm pleased to hear that you are happy with the service and look forward to working with you again soon.

Posted 1 year ago

“Very professional, safe packaging. I would extend the free deposit period.”

Helpful Report

Posted 1 year ago

Many thanks for submitting your review and for your comments, which have been noted. We appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible. Regards ForwardVia team

Posted 1 year ago

“Fantastic service!”

Helpful Report

Posted 1 year ago

Many thanks for taking time to leave us feedback. We are glad you're happy with our service :)

Posted 1 year ago

“Handled my package quickly, I suspect they even added additional packaging which made my item extra secure. Arrived faster than expected. Only complaint was shipping charges were on the expensive side, but that's more likely to do with a potentially low volume of shipments they do with that carrier and the size of what I needed them to ship me. Would likely use again if I have the need.”

Helpful Report

Posted 1 year ago

Many thanks for your feedback, it's great to hear you are happy with the way your goods were packed and shipped! Regards Forwardvia team

Posted 1 year ago

“I love Forwardvia! I have used them for years. I love to shop second hand in the UK… and they make it so easy! Customer service is awesome. Highly recommend!”

Helpful Report

Posted 1 year ago

Many thanks for your feedback, I'm pleased that we continue to provide a great service and look forward to receiving your continued support.

Posted 1 year ago

“No need for my opinion about your service cause you are always on the top perfect on every micro thing thanks and love your job”

Helpful Report

Posted 1 year ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 1 year ago

“We are very satisfied with the service.”

Helpful Report

Posted 1 year ago

Many thanks for your feedback, I'm pleased that we continue to provide a great service and look forward to receiving your continued support.

Posted 1 year ago

“I've used them twice, and they've done an exceptional job packing fragile items carefully and thoughtfully. Everything arrived intact from overseas. It's great having access to items I normally wouldn't have access to without a UK address. Thank you so much!”

Helpful Report

Posted 1 year ago

Many thanks for submitting your review and for your lovely comments. It's great news that your items arrive to you safely and we really appreciate your continued support :)

Posted 1 year ago

ForwardVia is rated 4.8 based on 1,024 reviews