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ForwardVia Reviews

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 6th July 2025

ForwardVia 5 star review on 17th September 2023

ForwardVia 5 star review on 5th March 2023

ForwardVia 5 star review on 12th August 2022

ForwardVia 5 star review on 12th August 2022

ForwardVia 5 star review on 18th April 2022

ForwardVia 5 star review on 22nd June 2021

4

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always quick, efficient processing of packages, I've never had an issue - fast & easy service!”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for taking the time to leave us your feedback, we're pleased that we continue to provide a great service and appreciate your continued support. Regards from the FV Team.

Posted 1 year ago

“This is an amazing service and a throughly respectable company. They are responisve to questions and the products arrive timely and in excellent condition. If you are seeking to purchase and receive goods from the UK, this is an excellent resource. I highly recommend them.”

Helpful Report

(Southampton) - Posted 1 year ago

Thank you for taking the time to submit your feedback and for the lovely comments. We are thrilled to hear that you have felt very satisfied with the service offered to you and that your items arrived safely.

Posted 1 year ago

“First time using this service. I only wanted to order a small item so I thought I'd get over charged, but I wasn't. Shipping was quick, too.”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for your feedback, it's great to hear that you had a positive experience with ForwardVia. We hope to offer you our service again soon.

Posted 1 year ago

“Hello, I have dealt with this site for international shipping of goods. It is a trusted site. Thank you.”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for your review. We really appreciate it. We're pleased to hear that you are happy with the service and look forward to working with you again soon.

Posted 1 year ago

“Fast response services, user friendly self managed online store system and most importantly, fair charges for every services.”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 1 year ago

“Forwardvia did a superb job handling my items safely and quickly by sending them to me on a timely basis. I wholeheartedly recommend Forwardvia and would definitely use the service again.”

Helpful Report

(Southampton) - Posted 1 year ago

Thank you for taking the time to submit your feedback and for the lovely comments. We are thrilled to hear that you have felt very satisfied with the service offered to you.

Posted 1 year ago

“Super-quick service, always responsive and accommodating. Postal service in my region is very poor, and it's nice to work with a freight forwarder who provides multiple options.”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for your feedback, we really appreciate your comments. It's great to hear we can provide a service for you to rely on for your shipping needs. We look forward to offering you our shipping services again very soon.

Posted 1 year ago

“Service provided is excellent and very swift, however cost is way too high even for very small (and light) items.”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for taking the time to leave us a review finding our service excellent and swift, although we're sorry to hear that you are unhappy with our shipping fees. Shipping cost includes the use of a UK address, the acceptance, processing, storing, and dispatch of your goods including any export documentation required, and full customer support for tracked services until delivery. The shipping cost depends on the weight, dimension, and shipping destination regardless of the item value, which is an industry-standard. Our rates are publicly available on our shipping calculator to enable visitors to check and compare prices. This helps customers to decide whether it is worth shipping or check if it is within their budget. We hope the above explains our shipping fees and services. Please feel free to contact our customer service team at help@forwardvia.com should you need any further information. Kind regards FV Team

Posted 1 year ago

“Very good services with prompt replies to queries. Would love to see a forwardvia app though.”

Helpful Report

(Southampton) - Posted 1 year ago

Thank you for taking the time to submit your feedback and for the positive comments. We use all customer feedback to improve our service. In regards to developing an App for our services is certainly something that will be looked into. Regards FV Team

Posted 1 year ago

“Ridiculous amount for shipping and having to pay 6 pounds for them to take photos of your item is also ridiculous”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for taking the time to review our services however we're sorry to hear that you are unhappy with our shipping fees. Shipping cost includes the use of a UK address, the acceptance, processing, storing, and dispatch of your goods including any export documentation required, and full customer support for tracked services until delivery. The shipping cost depends purely on the weight, dimension, and shipping destination regardless of the item value, which is an industry standard. Our rates are publicly available on our shipping calculator to enable visitors to check and compare prices. This helps shoppers to decide whether it is worth shipping or check if it is within their budget. A list of our services and fees is also available on our website including the photo and checking services for customers to check before proceeding. We hope the above explains our fees and services. Please feel free to contact our customer service team at help@forwardvia.com should you need any further information. Kind regards FV Team

Posted 1 year ago

“This was the smoothest, easiest and quickest service I've ever used. Truthfully my only experience is direct from the seller but, that always took days and languished in customs before prolonged delivery. I am pleased to recommend this service.”

Helpful Report

(Southampton) - Posted 1 year ago

Thank you for your positive feedback and lovely comments. We are very pleased that you have been satisfied with our service and you received your goods quickly :)

Posted 1 year ago

“The service is excellent while the rate is reasonable always prompt reply . Highly recommend! Absolutely giving 5 star .”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for your feedback, we're pleased that we continue to provide a great service to you and look forward to working with you again very soon :)

Posted 1 year ago

“Very good service”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for taking time to leave us feedback. We are glad you're happy with our service :)

Posted 1 year ago

“Third time using ForwardVia. Impeccable service each time!”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for taking the time to leave us a review and for your positive comments! We really appreciate your continued custom and look forward to offering our services again very soon :)

Posted 1 year ago

“Great experience with Forwardvia. The service is easy to use with reasonable price. Also, they processing very fast. I don't find any con. I would like to use its service in future.”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 1 year ago

“Great service, quick Delivery and very reasonable shipping prices. Will use their services again.”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 1 year ago

“Fast, easy to manage, great communication, and a modern and intuitive interface. Recommended!”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for taking the time to leave us feedback. It's great to hear you're happy with our service :)

Posted 1 year ago

“Definitely recommended, I worked with several companies, And this is the best of them, . I received the shipment as quickly as possible. And everything was done electronically, It is definitely effective to work with them.”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 1 year ago

“Very swift, efficient and packaged fragile goods effectively”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 1 year ago

“The service worked great! I wondered why my Amazon package looked like it had been opened completely, though. Did that happen in customs?”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for taking the time to leave us feedback. It's great to hear you're happy with our service :) We open packages when they arrive to log and check the contents are safe to ship. We do not open any retail or internal packaging, and all packages are carefully and securely resealed. Customs may open packages when they arrive at their destination country for further inspection. We hope this helps answer your query, feel free to contact us at help@forwardvia.com should you have any further questions.

Posted 1 year ago

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ForwardVia is rated 4.8 based on 1,106 reviews