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ForwardVia Reviews

4.8 Rating 825 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

4.8

Based on 825 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 17th September 2023

ForwardVia 5 star review on 5th March 2023

ForwardVia 5 star review on 12th August 2022

ForwardVia 5 star review on 12th August 2022

ForwardVia 5 star review on 18th April 2022

ForwardVia 5 star review on 22nd June 2021

ForwardVia 5 star review on 22nd June 2021

3

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and helped me out every step of the time.”

Posted 10 months ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 10 months ago

“It worked well. No complaints.”

Posted 10 months ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)

Posted 10 months ago

“Portal easy to use, notifications and service are quick and efficient. Services offered are comprehensive. Only downside are the international shipping rates, they can be quite expensive even for simple/light items.”

Posted 10 months ago

Many thanks for taking the time to leave feedback. We are glad to hear that you are satisfied with the service we provide, however, we are sorry to hear that you find the shipping rates are higher than expected. ForwardVia is a service provider and is unable to compete with some retailers who cover their actual costs on the sale of the product. The price paid to ForwardVia includes the use of the address, the acceptance, processing, storing, and preparation of your goods for international transit including any export paperwork required. We also offer full customer support for all tracked shipments until delivery. I hope this information helps explain how shipping fees are charged. If you have any further questions please don't hesitate to get in touch.

Posted 10 months ago

“Always wonderful service. Fast and efficient.”

Posted 10 months ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 10 months ago

“A great service that always delivers, usually ahead of schedule. Combine this with very accommodating staff it is a pleasure.”

Posted 10 months ago

Thank you for taking the time to submit your feedback and for the lovely comments. We are thrilled to hear that you have felt very satisfied with the service offered to you.

Posted 10 months ago

“Extremely useful service for forwarding mail/parcels etc onto Alderney (Channel Islands) when the originator won't send it here. I've used the service a few times now and some things are easy & cheap, some a bit more expensive if it contains a battery (for instance). I will use them again.”

Posted 10 months ago

Many thanks for your feedback, we are pleased that we continue to provide a great service and look forward to receiving your continued support.

Posted 10 months ago

“Beautiful doll!”

Posted 10 months ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia and you have received your items safely.

Posted 10 months ago

“Great service, reliable and professional!”

Posted 11 months ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)

Posted 10 months ago

“It worked just as I expected, and customer service was very attentive. The range of options was also very good. I look forward to using it again to bring things from the UK.”

Posted 11 months ago

Many thanks for updating your review, we really appreciate this and I'm pleased to hear that you are happy with the service and look forward to working with you again soon.

Posted 10 months ago

“Absolutely fantastic!!!! Super proxy from the UK. Everything excellent!! Customer service outstanding!!! Items very well packaged!!! Highly recommended!!!!”

Posted 11 months ago

Thank you for taking the time to submit your feedback and for the lovely comments. We are thrilled to hear that you have felt very satisfied with the service offered to you.

Posted 10 months ago

“Excellent Service!”

Posted 11 months ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)

Posted 11 months ago

“The online tools were extremely intuitive and easy to use, delivery was very fast with tracking updates. The packaging was secure. Highly recommend this service.”

Posted 11 months ago

Thank you for taking the time to submit your feedback and for the lovely comments. We are thrilled to hear that you have felt very satisfied with the service offered to you.

Posted 11 months ago

“ForwardVia is a great service! Affordably priced and very reliable. And I really appreciate their tracking throughout the entire forwarding process.”

Posted 11 months ago

Thank you for your great feedback. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 11 months ago

“Great service, quick responses, decent pricing”

Posted 11 months ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)

Posted 11 months ago

“Purchased a toy for my special needs daughter from the UK, only place I could find it, seller did not ship directly to US, so used ForwardVia! Amazing communication and service and very fast delivery! Would use in a heartbeat again!”

Posted 11 months ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia. We do hope your daughter enjoyed receiving her toy!

Posted 11 months ago

“hurtig levering”

Posted 11 months ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)

Posted 11 months ago

“I have been very pleased with the service provided by this company they package all of my stuff carefully and I get it rather quickly even though it is international. I strongly recommend it to my friends who shop on the Resell sites over in the UK. Having forward VIA has Opened up my closet to new pieces I never would have even considered in the past I strongly recommend it!”

Posted 11 months ago

Thank you for your positive feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia. We are also thrilled to hear that you have recommended us to your friends for international shipping, that's great!

Posted 11 months ago

“I had issues with SkyPax, so I tried ForwardVia...and never looked back...! Never a problem, always prompt, well packed and fair priced. FIVE STARS...!!!”

Posted 11 months ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)

Posted 11 months ago

“The service is generally good however the shipping is more costly than most other places and takes average 9 days even by Federal Express. More choices of carrier such as DHL and UPS would be welcome. From dispatch to receipt of parcel should not be more than five business days.”

Posted 11 months ago

Many thanks for taking the time to submit your review. We appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible. We do offer to ship through FedEx, DHL, and UPS, please don't hesitate to get back in touch if you require any further information or assistance, we will be more than happy to help you.

Posted 11 months ago

“Very efficient!!”

Posted 1 year ago

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ForwardVia is rated 4.8 based on 825 reviews