ForwardVia Reviews

Name: ForwardVia
Address: Via House 26c Hazel Road, Southampton, Hampshire
Rating: 4.76

4.8 Rating 1,028 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

Metrics

Info

4.8

Based on 1,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 6th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for the delivery, it arrived great.”

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(Southampton) - Posted 1 day ago

“Very good service”

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(Southampton) - Posted 1 day ago

“Customer service is 100%. Like doing business with you.”

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(Southampton) - Posted 4 days ago

“Foeardvia wa very helpful to get my Order from a small UK Company to Germany.. (Allways Deep in mind to ask the UK delieverer for their VAT number because that‘s what German custums wants to know. ) Without Forwardvis it would‘n‘t have been possible to purchase These goods from Germany. But as my personal resume: though all went well in the end I would not go shopping again in post brexit UK. The burocratic procedure takes too many extra calls and is too much of a hustle.”

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(Southampton) - Posted 4 days ago

“I’ve used this company twice to ship things over to the US for me. No complaints! It’s relatively easy and straightforward and I’d recommend it to anyone looking for a service like this!”

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(Southampton) - Posted 1 week ago

“Great service, they work very quickly!”

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(Southampton) - Posted 1 week ago

“Faster and easy to use”

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(Southampton) - Posted 2 weeks ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 1 week ago

“It was my first ever experience with ForwardVia and that was worst. From the customs in India charged fine for me and I had paid 2336 rs extra to the shipping charge. I strongly believe that it must be due to ForwardVias problem.”

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(Southampton) - Posted 1 month ago

Thank you for taking the time to leave us a review and providing feedback. We are sorry to hear of the charges issued by your local customs authorities. We can confirm the package was shipped according to the declaration you provided in your account, and the shipment declaration was generated automatically when you ordered shipping. The shipping cost we charge does not include local tax, duty, or customs charges. It is as stated on our website and shown at the time of order that the shipping cost paid excludes local tax and duty. As with any other country, unfortunately, there will be import taxes and duties to pay for importing goods from another country. If you have any further queries regarding this matter, please don't hesitate to get in contact with our customer service team. Regards, ForwardVia LTD.

Posted 1 month ago

“Easy and convenient, but shipping can be a little expensive specially with larger packages”

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(Southampton) - Posted 1 month ago

Many thanks for taking the time to leave us a review. Your continued support is very much appreciated. The courier shipping rates are determined by the parcel weight or the amount of space it occupies on a plane (known as volumetric weight), whichever is greater. This would mean that larger items would be higher, even if the weight is not that significant. This is an industry standard. If you require any further information, please refer to our website FAQ page: What is volumetric weight? Or get in contact with our customer service team:)

Posted 1 month ago

“Clear and efficient service. If I were a teacher, I would give them a 10 and congratulations.”

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(Southampton) - Posted 1 month ago

Many thanks for your review and positive comments. We're so happy that we have provided such excellent service to you. Your custom is very much appreciated.

Posted 1 month ago

“All very good.”

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(Southampton) - Posted 1 month ago

Thank you for taking the time to leave us a review. It's great to hear your experience with using our service was so positive. We thank you for your continued support.

Posted 1 month ago

“Easy and fast.”

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(Southampton) - Posted 2 months ago

Thank you so much for your review. We're thrilled you find our service such a positive experience to use. We thank you for your continued support.

Posted 1 month ago

“Reliable and excellent service!”

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(Southampton) - Posted 2 months ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 2 months ago

“Forwardvia symbolises "striving for excellence" Very good website and they have consistently exceeded their competitor's performance in the market place. To find a group of dedicated People excelling at their business is rare indeed.”

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(Southampton) - Posted 2 months ago

Thank you for taking the time to submit your feedback and for the lovely comments. We are thrilled to hear that we consistently provide such a great service. Your custom is very much appreciated!

Posted 2 months ago

“Utilice el servicio para enviarme una compra de UK a Miami, y fue muy satisfactoria. Me hubiera gustado tenes mas opciones de envio, porque solo tuve una solo opcion por contratar (por el embalaje).”

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(Southampton) - Posted 2 months ago

Thank you for your review. We really appreciate your feedback. It's good to hear that you were satisfied with our service. In regards to your query about shipping options, there are sometimes restrictions on which courier can be used, depending on the goods and shipping location. Should you have any further queries, please don't hesitate to contact our friendly customer service team at help@forwardvia.com.

Posted 1 month ago

“Deliveries are fast and on time-packages arrive safely-this is an excellent company and a great service”

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(Southampton) - Posted 3 months ago

Many thanks for taking the time to leave us a review. It's great to hear how happy you are with the service we provide and that your packages arrive safely and on time. We really appreciate your continued support.

Posted 2 months ago

“Super service, cannot recommend this highly enough. When packages are received, photos and updates are uploaded super fast. Shipment requests are also handled quickly and efficiently. My sincere congratulations to such a well-run business.”

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(Southampton) - Posted 3 months ago

Thank you for taking the time to leave us a review and your great feedback. We are thrilled to hear of your positive experience in using our service!

Posted 3 months ago

“Parfait. Totalement satisfaite”

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(Southampton) - Posted 3 months ago

Thank you for taking the time to leave us a review. It's great to hear you were happy with our service!

Posted 3 months ago

“Good service!”

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(Southampton) - Posted 3 months ago

Many thanks for your review. We are happy to hear of your positive experience in using our service :)

Posted 3 months ago

“I use forwardvia to purchase apparel from a brand that does not ship to my region. It is quick, efficient and cost effective and it enables me to get exactly what I want. I am impressed by the care taken to repackage items prior to forwarding. I would like to thank them for this excellent service and I have no hesitation in recommending them.”

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(Southampton) - Posted 4 months ago

Thank you so much for taking the time to leave us a review and your positive comments! We are thrilled to hear your package arrived safely and you were impressed by how it was handled and packaged. We truly appreciate your feedback and look forward to offering our services again very soon. Regards from all the FV Team :)

Posted 3 months ago

ForwardVia is rated 4.8 based on 1,028 reviews