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ForwardVia Reviews

4.8 Rating 1,106 Reviews
94 %
of reviewers recommend ForwardVia
4.8
Based on 1,106 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read ForwardVia Reviews

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 6th July 2025
Melissa S
ForwardVia 5 star review on 17th September 2023
Terry B
ForwardVia 5 star review on 5th March 2023
Mark B
ForwardVia 5 star review on 12th August 2022
Boi R
ForwardVia 5 star review on 12th August 2022
Boi R
ForwardVia 5 star review on 18th April 2022
Nurulhati G
ForwardVia 5 star review on 22nd June 2021
Nurulhati G
4
Anonymous
Anonymous  // 01/01/2019
The service is awesome, the parcels are handled with a lot of care and respect and the shipment process is very transparent and quick
Helpful Report
(Southampton) - Posted 2 months ago
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with our team and that your parcel arrived quickly and safely. We pride ourselves on handling every shipment with care and respect, and we look forward to serving you again soon!
Posted 2 months ago
I can only express my gratitude to Forwardvia. I really appreciate your work and have a lot of confidence in what you do. Thank you!
Helpful Report
(Southampton) - Posted 2 months ago
Many thanks for your feedback, and we truly appreciate your trust in us. We look forward to continuing to provide our service to you.
Posted 2 months ago
DHL completely mishandled a package that was sent to me, resulting in it being returned all the way back to the UK. ForwardVia were exceptional in getting the package back to me incredibly quickly with a reshipment at no extra charge, since the original problem was documentably not my fault. Great service!
Helpful Report
(Southampton) - Posted 2 months ago
It is great to hear that ForwardVia were able to assist with the issue with DHL by re-shipping your package for you. We really appreciate you taking the time to share your experience and leaving us feedback. We look forward to providing our service again to you in the future.
Posted 2 months ago
Amazing service, lightning fast delivery
Helpful Report
(Southampton) - Posted 2 months ago
Thank you for your kind words! We are delighted to hear you were satisfied with our service. It is always our goal to provide exceptional value, and we look forward to working with you again
Posted 2 months ago
Amazing service
Helpful Report
(Southampton) - Posted 2 months ago
Many thanks for your positive feedback, we're happy to hear that we provided such an excellent service to you.
Posted 2 months ago
Fast and serious. Recommanded.
Helpful Report
(Southampton) - Posted 3 months ago
Thank you so much for your review and positive feedback. It's great to hear you experience in using our service was a positive one.
Posted 2 months ago
Reactive people, trustworthy!! They helped me a lot, and packed everything good! Thanks again!
Helpful Report
(Southampton) - Posted 3 months ago
I was really nervous about using a third shipping country and this company eased my fears and were absolutely perfect I plan on using them all the time when I can
Helpful Report
(Southampton) - Posted 3 months ago
Thanks so much for taking the time to leave us a review. We're thrilled to hear you had a positive experience using our service, and we were able to assure you of the process of using a forwarding company for the first time. We really look forward to assisting you again in the future :)
Posted 3 months ago
Fully satisfied
Helpful Report
(Southampton) - Posted 3 months ago
Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.
Posted 3 months ago
The service was quick and reliable, but I found the shipping cost a bit expensive.
Helpful Report
(Southampton) - Posted 3 months ago
Many thanks for taking the time to leave us feedback.
Posted 3 months ago
Servizio eccellente, ho fatto un ordine che doveva essermi recapitato a Milano ed è andato tutto bene. Super consigliato. Grazie ☺️ a presto
Helpful Report
(Southampton) - Posted 3 months ago
Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.
Posted 3 months ago
The service this company provides – and the company itself – couldn't be better. I'm the kind of person who is always willing to point out what can be improved, but in the case of Forwardvia, there's nothing. It's a huge relief for an expat to be able to rely on a company like this.
Helpful Report
(Southampton) - Posted 4 months ago
Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia. We also appreciate your continued support :)
Posted 3 months ago
Perfect service but the cost is high
Helpful Report
(Southampton) - Posted 4 months ago
Many thanks for taking the time to leave us feedback. We appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible. Please don't hesitate to get back in touch if you should require any further assistance with anything else and I will be more than happy to help you.
Posted 3 months ago
I had an outstanding experience using ForwardVia.com. Their team was extremely cooperative, responsive, and professional throughout the entire process. They handled my request efficiently and ensured everything went smoothly. Communication was clear and timely, which made the whole experience stress-free. I highly recommend their service to anyone needing reliable forwarding assistance.
Helpful Report
(Southampton) - Posted 4 months ago
Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.
Posted 3 months ago
מחיר מעט יקר אבל יעילים ומסודרים מאוד
Helpful Report
(Southampton) - Posted 4 months ago
Many thanks for your feedback,we really appreciate your comments. We look forward to offering you our shipping services again very soon.
Posted 3 months ago
This service is exactly what I was looking for and was an easy, straightforward experience.
Helpful Report
(Southampton) - Posted 4 months ago
First, you have no way of knowing how much the package shipping will cost before it arrives at ForwardVia. Secondly, the shipping rates are absurdly higher than direct shipping from the store plus import taxes.
Helpful Report
(Southampton) - Posted 4 months ago
Many thanks for taking the time to leave us feedback. Our rates are publicly available on our website's shipping calculator to enable visitors to check and compare prices. This helps shoppers to decide whether it is worth shipping or check if it is within their budget. The shipping cost depends purely on the weight, dimensions and shipping destination, regardless of the item value, which is an industry standard. ForwardVia is a service provider and is unable to compete with some retailers who cover their actual costs on the sale of the product. If you have previously shipped directly with a retailer, shipping is often provided at cost or sometimes at a loss to entice you to purchase goods from them. ForwardVia only offers shipping services, not the sale of products. The price paid to ForwardVia includes the use of the address, the acceptance, processing, storing and preparation of your goods for international transit, including any export paperwork required. We also offer full customer support for all tracked shipments until delivery. I hope this information helps explain how shipping fees are charged. If you have any further questions, please don't hesitate to get in touch. Kind regards ForwardVia
Posted 4 months ago
Great thanks
Helpful Report
(Southampton) - Posted 4 months ago
Many thanks for taking time to leave us feedback. We are glad you're happy with our service :)
Posted 4 months ago
ForwardVia is a great and straightforward service that allows you to order from retailers who do not normally ship to Germany.
Helpful Report
(Southampton) - Posted 4 months ago
Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia
Posted 4 months ago
Would definitely use agan!
Helpful Report
(Southampton) - Posted 4 months ago
Many thanks for your feedback. We really appreciate your comments. We look forward to offering you our shipping services again very soon.
Posted 4 months ago
ForwardVia is rated 4.8 based on 1,106 reviews