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ForwardVia Reviews

4.8 Rating 1,128 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

4.8

Based on 1,128 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 26th July 2026

ForwardVia 5 star review on 26th July 2026

ForwardVia 5 star review on 6th July 2025

ForwardVia 5 star review on 17th September 2023

ForwardVia 5 star review on 5th March 2023

ForwardVia 5 star review on 12th August 2022

ForwardVia 5 star review on 12th August 2022

6

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, easy-to-use service that I highly recommend.”

Helpful Report

(Southampton) - Posted 1 month ago

Thank you so much for your wonderful feedback! We are thrilled to hear you found our service easy to use and would gladly recommend us to others. We look forward to assisting you again very soon. Don't forget, you can shop UK stores anytime online and use our website https://forwardvia.com/ to check rates and other services we have to offer.

Posted 1 month ago

“FANTASTICO, spedizione OK! Grazie tutto bene.”

Helpful Report

(Southampton) - Posted 1 month ago

Hi there! Thank you for the wonderful review. We take pride in getting our items to you quickly and securely, so it's great to hear everything went well. We look forward to providing our service again to you soon.

Posted 1 month ago

“Unparallel quality service”

Helpful Report

(Southampton) - Posted 1 month ago

Thank you for such a kind review! Delivering unparalleled service is our top priority, and hearing from happy customers truly makes our day. Thanks again for your support from all of us!

Posted 1 month ago

“Easy. Intuitive. A bit expensive though…”

Helpful Report

(Southampton) - Posted 1 month ago

Thank you for the review! We are so glad our platform is easy for you to use. We believe in offering a great service, which is reflected in our cost, but we're always looking for ways to provide the best value to our customers. Please let us know if there is anything else we can do to assist you

Posted 1 month ago

“Very good service! Very simple to use and quick shipping.”

Helpful Report

(Southampton) - Posted 1 month ago

Thank you for taking the time to leave us a review. We really appreciate that you found our service easy to use, and the shipping was quick. Don't hesitate to get back in touch if you need our services again.

Posted 1 month ago

“I just received my package from DHL earlier today. This is the first time I've used one of your consolidation services, and I was really impressed with the care you put into it. The games were packaged incredibly well. In fact, I don't think they could have been any safer in transit. One suggestion I'd make is to consider offering FedEx as a shipping option in the future, if possible. I've generally had smoother experiences with them than with DHL. I will definitely use your services again in the future.”

Helpful Report

(Southampton) - Posted 1 month ago

Thank you so much for the fantastic review! We are thrilled to hear that you were impressed with the safety and care we put into repacking your games—getting them to you in perfect condition is always our top priority. We appreciate your feedback regarding the FedEx shipping option, as we are continuously looking for ways to improve our services and expand our courier network. We do use FedEx as a courier, although there are some restrictions to courier services which may have impacted the reason that FedEx was not an available option at the time you placed the shipping order. Your feedback is incredibly valuable to us, so we will certainly check this out. Thank you again for choosing to use our services, and we look forward to assisting you with your next shipment :)

Posted 1 month ago

“Service was great, with excellent communication through the website.”

Helpful Report

(Southampton) - Posted 1 month ago

Thank you for your feedback. We are so glad our team was able to provide great service and that you found our website updates helpful. It means a great deal to us, and we hope to offer you our service again soon.

Posted 1 month ago

“fast and reliable delivery”

Helpful Report

(Southampton) - Posted 1 month ago

Thank you for taking the time to leave us a review. It's great to hear you find our shipping fast and reliable. We look forward to offering you our service again very soon.

Posted 1 month ago

“Great and responsive customer service! They handled my unique shipping situation efficiently and kept me updated throughout the process. Highly recommended.”

Helpful Report

(Southampton) - Posted 2 months ago

Thank you for the positive feedback! We always strive to make the shipping process as seamless as possible, even with unique requests. We’re so glad you were happy with our communication. We truly appreciate your continued custom.

Posted 2 months ago

“Incredible customer service.”

Helpful Report

(Southampton) - Posted 2 months ago

Thank you for taking the time to share your feedback. We are committed to providing top-tier customer service, and we’re delighted to know we hit the mark for you. We truly value your support. Regards from all the FV Team :)

Posted 2 months ago

“I appreciate your prompt reply whenever I have problem very fast shipping and you continuously helping me whenever I have inquiry. Thank you for that.”

Helpful Report

(Southampton) - Posted 2 months ago

Thank you for your review. It’s our absolute pleasure to help. We know how important it is to get your orders quickly and to have your questions answered right away. Thank you for choosing us, and please don't hesitate to reach out whenever you need assistance again.

Posted 2 months ago

“Very honest service. Everything explane correctly. Delivery on time. I am recomend to everyone to use ForwardVia company. Thank you.”

Helpful Report

(Southampton) - Posted 2 months ago

Thank you for the wonderful feedback! The team at ⁠ForwardVia is always thrilled to hear when a customer has a seamless and transparent experience with our services.

Posted 2 months ago

“Very easy to use. Very reasonable charges. Many options. The setup really is excellent. Believe me, I have used some useless ones. The most important part is making sure the company you buy from in UK uses the correct address for Forward via. Many companies use stupid "AI address programs" that try to say what you're inputting is "not correct " and override your instructions (as these pedantic big-head programs do). So pay attention to that. Mainly the ID number for YOU at Forward Via, is the important part of the address,,, so it tends to not be in the "suggested" addresses program used by the company you're buying from.”

Helpful Report

(Southampton) - Posted 2 months ago

Thank you so much for the positive feedback! We are thrilled to hear that you find our platform easy to use, reasonably priced, and excellent to set up. It means a lot to us, especially knowing you've had some disappointing experiences with other services. You raised an important point about automated address systems. Many UK retailers use rigid address-lookup software that sometimes don't recognise unique forwarding addresses. As you rightly pointed out, ensuring your unique Forwardvia ID number is included is key to making sure your packages arrive safely at our warehouse. We appreciate you sharing this tip to help other shoppers. Our team is also available to guide customers with entering their Forwardvia address, and we have a ⁠FAQ page on our website which covers this too. We look forward to providing you with our service again very soon.

Posted 2 months ago

“Unfortunately, the products never arrived to me as Swedish PostNord did not acknowledge the shipment, which is a shame on you. Not your fault.”

Helpful Report

(Southampton) - Posted 3 months ago

Thank you for your review. We understand it must have been frustrating that PostNord did not acknowledge your shipment. Since the items never arrived, if you would like to contact our customer service team through your ForwardVia account, they will be happy to look into the issue for you.

Posted 2 months ago

“I love it i love it i love it”

Helpful Report

(Southampton) - Posted 3 months ago

Thank you for your review! Wow! We really appreciate that you find our service so great!

Posted 2 months ago

“Highly recommended! Their online system is easy to use, and their service is quick and good. I have used them several times and will use them again!”

Helpful Report

(Southampton) - Posted 3 months ago

Thank you for being such a loyal customer. We love hearing that our streamlined system and quick service hit the mark for you. We look forward to assisting you again very soon.

Posted 2 months ago

“I recommend this company. Information is provided quickly and reliably. The package was delivered on time. The website works flawlessly. This is a truly recommendable company. They are completely professional.”

Helpful Report

(Southampton) - Posted 3 months ago

Thank you for taking the time to share your review. It’s great to know our website made the process easy and that your package arrived on time. We truly appreciate your recommendation and hope to welcome you back soon.

Posted 2 months ago

“Arrived on timeA+++”

Helpful Report

(Southampton) - Posted 3 months ago

Thank you for taking the time to leave us a review. It is great to know that you found using our service such a positive experience.

Posted 2 months ago

“The package arrived fine”

Helpful Report

(Southampton) - Posted 3 months ago

We appreciate your review and positive feedback. Many thanks!

Posted 3 months ago

“Always very efficient, helpful and trustworthy.”

Helpful Report

(Southampton) - Posted 3 months ago

Thanks so much for taking the time to leave us a review. It's great to hear that you find our service efficient and helpful. We really appreciate your trust in us to handle your items and ship them safely to you

Posted 3 months ago

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ForwardVia is rated 4.8 based on 1,128 reviews