ForwardVia Reviews

Name: ForwardVia
Address: Via House 26c Hazel Road, Southampton, Hampshire
Rating: 4.76

4.8 Rating 999 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

Metrics

Info

4.8

Based on 999 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 17th September 2023

Anonymous

Anonymous // 01/01/2019

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“Package arrived early and safe and sound, everything went smooth, customer service treated me very well with my concerns since it was my forst time using this service, recommended for sure, this was a great experience”

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(Southampton) - Posted 2 months ago

Many thanks for taking the time to leave us a review. We are happy to hear your package arrived safely and on time. It is also great to hear you had a positive experience using us, and we look forward to providing our service again to you very soon. :)

Posted 2 months ago

“Everything packaged perfectly without fault. I highly recommend using ForwardVia I found the service fast and reliable and will use them again if needed.”

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(Southampton) - Posted 2 months ago

Thank you so much for your review. It's great to hear about your positive experience with ForwardVia. We really appreciate the feedback and look forward to offering our service again to you soon. :)

Posted 2 months ago

“First time ever for me using a freight forwarder - experience went very smooth from setting up an account to getting the product delivered to me in the USA; great job, folks!”

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(Southampton) - Posted 2 months ago

Many thanks for taking the time to leave us a review. It is great to hear you found our service easy to use and that you received your shipped items to the USA. We really appreciate your custom and look forward to offering you our service again soon. Regards from all the FV team :)

Posted 2 months ago

“Very expensive, paid 40 euro just to have package deluvered”

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(Southampton) - Posted 2 months ago

Many thanks for taking the time to review our services, however, we're sorry to hear that you are unhappy with the price paid. The shipping fee not only includes the transit fees, it includes the use of a UK address, the acceptance, processing, storing, and dispatch of your goods including any export documentation required, and full customer support for tracked services until delivery. The shipping cost depends on the weight, dimension, and shipping destination, which is an industry standard. Our rates are publicly available on our shipping calculator to enable visitors to check and compare prices. This helps shoppers to decide whether it is worth shipping or check if it is within their budget. We hope this information helps explain how shipping fees are charged. If you have any further questions please don't hesitate to get in touch. Regards from the FV team

Posted 2 months ago

“Fastest, most reliable service.”

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(Southampton) - Posted 2 months ago

Thank you so much for your review. It's great to hear that you have had a positive experience with ForwardVia. We appreciate your continued support, thank you :)

Posted 2 months ago

“Where do I begin with this company ForwardVia? I do a lot of international shopping and some companies do not ship to the US. There are shopping sites in the UK that I wanted to purchase items but do not ship to US. I contacted ForwardVia and inquired if they could purchase items for me and ship to my home address. Was very pleased they could accomodate my request. They provide a service where you can obtain a UK address and have your purchased items shipped and stored at their warehouse until ready for delivery if you are purchasing multiple items. They even purchased items for me when my payment from US was not an option. Their customer service personnel is OUTSTANDING!!! My first time using and they responded to every inquiry in a timely manner considering the time zone difference and kept me updated to package arrivals that were purchased. Packaging was secure for all items. Shipping reasonable and I received packages within 3-4 from UK. There are several shipping options available and other services available such as photos of items, repackaging and combined shipping to help reduce cost. Every transaction went smoothly without any incidences. I am so happy I found this company as a mediator to my shopping/shipping needs for the UK. I will DEFINITLY!! be using this company for all of my UK shopping/shipping needs. I HIGHLY recommend this company...”

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