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ForwardVia Reviews

4.8 Rating 820 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

4.8

Based on 820 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 17th September 2023

ForwardVia 5 star review on 5th March 2023

ForwardVia 5 star review on 12th August 2022

ForwardVia 5 star review on 12th August 2022

ForwardVia 5 star review on 18th April 2022

ForwardVia 5 star review on 22nd June 2021

ForwardVia 5 star review on 22nd June 2021

3

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great services Thanks”

Posted 9 months ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)

Posted 9 months ago

“Alway a seamless transaction when dealing with forward via. I bought numerous packages in the UK and add them shipped to the US quickly and efficiently. I would highly recommend their service.”

Posted 9 months ago

Many thanks for your feedback, we're pleased that we continue to provide a great service and look forward to receiving your continued support.

Posted 9 months ago

“Expensive cost”

Posted 9 months ago

Many thanks for taking the time to review our services, however, we're sorry to hear that you are unhappy with the price paid. The price paid for shipping not only includes the transit fees, it includes the use of a UK address, the acceptance, processing, storing, and dispatch of your goods including any export documentation required, and full customer support for tracked services until delivery. The shipping cost as shown depends purely on the weight, dimension, and shipping destination regardless of the item value, which is an industry-standard. Our rates are publicly available on our shipping calculator to enable visitors to check and compare prices. This helps shoppers to decide whether it is worth shipping or check if it is within their budget. We believe we offer the most competitive shipping rates, compared to other UK forwarders. Some forwarders charge lower shipping rates, but then some charge subscription fees, shorter free storage periods, package receiving fees, mail out, and other charges. Including other charges, the total cost can be higher. Feel free to check the shipping and service rates of some other well-known UK forwarding companies.

Posted 9 months ago

“This service was amazing! We wanted to get a weathervane from England and they didn't ship to the US. A friend told us about Forwardvia so we gave them a try. They purchased the weathervane for us and then shipped it. All the different choices for shipping were great and we received it in two days. I highly recommended this service.”

Posted 9 months ago

Thank you for taking the time to submit your feedback and for the lovely comments. We are thrilled to hear that you have felt very satisfied with the service offered to you and you received your weathervane so quickly. We look forward to offering you our shipping services again in the future!

Posted 9 months ago

“Excelent!!!! Excelent!!!! Excelent!!!! , thansks!!”

Posted 9 months ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 9 months ago

“The website is very easy to use. The products are stored well and packed well and arrived safely. The only reason I don't give 5 out of 5 is the cost. It is quite an expensive procedure. I know that this is not 100% th fault of Forward Via but maybe thy could do a deal with one or two of the freight companies to get the price down.”

Posted 9 months ago

Many thanks for your feedback and greatly appreciate your support in using our service. We continue to look into viable ways we can bring our customers competitive shipping prices. We do hope to make it available in the future and look forward to offering you our shipping services again very soon.

Posted 9 months ago

“Fast service, safe packaging. I would only suggest to extend the free storage period.”

Posted 9 months ago

Many thanks for taking the time to leave us a review. We really appreciate your comments and feedback. We look forward to offering you our shipping services again very soon.

Posted 9 months ago

“Very fast shipment !!! Outstanding international transaction !! I higjhly recommend Forwardvia !!!! AAAAA+++++”

Posted 9 months ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 9 months ago

“What a great service! We live in Chile now, but there are some special things we would buy from the UK if it wasn't so complicated. Unfortunately, not many companies ship here or they offer only exorbitant courier rates. Forwardvia makes it easy: it gives us a UK address to provide to the merchant, and a good choice of how to forward the package on. All via their easy to use website. Thanks!”

Posted 9 months ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia. We look forward to offering you our shipping services again very soon.

Posted 9 months ago

“Was a very efficient service. My only complaint is it was far too expensive. The package I ordered was the size and weight of a mens hanky. The cost was over $35 AU to Australia. Great service but way too expensive for me to consider using again.”

Posted 9 months ago

Many thanks for taking the time to leave us feedback. We are glad to hear that you were happy with the service we provided you. We are sorry to hear that you find the shipping rates are higher than expected. ForwardVia is a service provider and is unable to compete with some retailers who cover their actual costs on the sale of the product. The price paid to ForwardVia includes the use of the address, the acceptance, processing, storing, and preparation of your goods for international transit including any export paperwork required. We also offer full customer support for all tracked shipments until delivery. I hope this information helps explain how shipping fees are charged. If you have any further questions please don't hesitate to get in touch.

Posted 9 months ago

“I was afraid to use this kind of service. The first time I used something similar (not this company) they charged me a very high rate for just sending a CD from UK to Spain. So I said, never again! But then I found this one. I've made research, reading other reviews, checked the prices and YES, it was accurate and the service perfect. So I can recommend this company for your shippings from UK. Thank you ForwardVia, you have a happy costumer :)”

Posted 9 months ago

Many thanks for your feedback and lovely comments, we're pleased to hear that you are happy with the service and would recommend us. Have a great day!

Posted 9 months ago

“Amazing and super fast service. Really happy that ForvardVia exists!”

Posted 9 months ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 9 months ago

“I was skeptical at first because I've never used a service like this before. However, everything went super smoothly and I was able to get a UK exclusive item sent to me in Canada. The packaging was great, I could tell they treated the item with care. I will be using them again in the future.”

Posted 9 months ago

Many thanks for your feedback, it's great to hear you are happy with the way your goods have been packed. We look forward to offering you our shipping services again very soon.

Posted 9 months ago

“Fast shipping”

Posted 10 months ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)

Posted 9 months ago

“Forwardvia saved the day! After having gone through a lot of grief forwarding my unshippable to Malaysia parcels to friends addresses with taxes and the waiting alike, and not forgetting the inconvenience I caused them, I may have found the perfect solution.....Forwardvia They are very efficient and timely. Plus, the process was pretty straightforward and the website dashboard intuitive. I found the shipping a little pricey...please use the tracking option for ease of mind, but they are worth every penny. I will definitely use them again.”

Posted 10 months ago

Thank you for taking the time to submit your feedback and for the lovely comments. We are thrilled to hear that you have felt satisfied with the service offered to you. Have a great day!

Posted 9 months ago

“Excellent service and helped me out every step of the time.”

Posted 10 months ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 9 months ago

“It worked well. No complaints.”

Posted 10 months ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)

Posted 9 months ago

“Portal easy to use, notifications and service are quick and efficient. Services offered are comprehensive. Only downside are the international shipping rates, they can be quite expensive even for simple/light items.”

Posted 10 months ago

Many thanks for taking the time to leave feedback. We are glad to hear that you are satisfied with the service we provide, however, we are sorry to hear that you find the shipping rates are higher than expected. ForwardVia is a service provider and is unable to compete with some retailers who cover their actual costs on the sale of the product. The price paid to ForwardVia includes the use of the address, the acceptance, processing, storing, and preparation of your goods for international transit including any export paperwork required. We also offer full customer support for all tracked shipments until delivery. I hope this information helps explain how shipping fees are charged. If you have any further questions please don't hesitate to get in touch.

Posted 10 months ago

“Always wonderful service. Fast and efficient.”

Posted 10 months ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 10 months ago

“A great service that always delivers, usually ahead of schedule. Combine this with very accommodating staff it is a pleasure.”

Posted 10 months ago

Thank you for taking the time to submit your feedback and for the lovely comments. We are thrilled to hear that you have felt very satisfied with the service offered to you.

Posted 10 months ago

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ForwardVia is rated 4.8 based on 820 reviews