Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,529 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,529 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“👍👍👍👍👍🍾🍾🍾🍾🍾”

Helpful Report

(Essence) - Posted 2 months ago

“Really beautiful flowers delivered in the scheduled day.”

Helpful Report

(Longacres Garden Centre) - Posted 2 months ago

“Great service. A little expensive but that’s ok. I wish you had options with lesser flowers so I could buy more frequently”

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(Gardenia Of London) - Posted 2 months ago

“Great selection of local florists”

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(Orchidya) - Posted 2 months ago

“Very easy and smooth process and flowers well received”

Helpful Report

(Sunny Florists) - Posted 2 months ago

“I’m upset, the delivery date was missed without any notice”

Helpful Report

Posted 2 months ago

I’m truly sorry to hear that your delivery did not arrive on the expected date and that you weren’t notified about the delay. I completely understand how frustrating and inconvenient this must have been for you.I’m truly sorry to hear that your delivery did not arrive on the expected date and that you weren’t notified about the delay. I completely understand how frustrating and inconvenient this must have been for you.We value your time and trust, and this is not the experience we want you to have. Thank you for bringing this to our attention — your feedback helps us improve our service.

Posted 3 weeks ago

“Very positive”

Helpful Report

(F For Flower) - Posted 2 months ago

“Great service!!”

Helpful Report

(Bursting Bud) - Posted 2 months ago

“Nice ! Cute flowers !”

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(Clapham Flowers) - Posted 2 months ago

“Excellent”

Helpful Report

(PM Flowers) - Posted 2 months ago

“What can I say? ...it certainly wasn't cheap. But I needed to send two bouquets of flowers to people in London while I was in New York. SAME DAY. I got on Floom, ordered [from Gardenia of London], and two gorgeous bouquets were delivered in less than 90 minutes!!!! Five stars.”

Helpful Report

(Gardenia Of London) - Posted 2 months ago

“Very easy to order online and the flowers were received on time and they were beautiful.”

Helpful Report

(PM Flowers) - Posted 2 months ago

“My flowers are beautiful and fresh. I Strongly recommend. Great service!”

Helpful Report

(7 Garden Florist) - Posted 2 months ago

“The Swan Lake bouquet arrived with my friends, on time and looked amazing. I will definitely use Floom again!”

Helpful Report

(PM Flowers) - Posted 2 months ago

“Delivery feedback wasnt' the best but flowers arrived fresh and promptly”

Helpful Report

(Noble Garden Florist Weho) - Posted 2 months ago

“My friend was delighted with her gift of flowers.”

Helpful Report

(Essence) - Posted 2 months ago

“Pretty flowers, quick delivery. Rather expensive but that is to be expected.”

Helpful Report

(Stem And Stem) - Posted 2 months ago

“I had a fantastic experience with this florist! The flowers were incredibly fresh and beautifully arranged. They truly did a great job and I’m super happy with everything. Highly recommend them! soo good”

Helpful Report

(7 Garden Florist) - Posted 2 months ago

“Beautiful arrangement as shown in pictures and good delivery service”

Helpful Report

(Phillo) - Posted 2 months ago

“Wonderful flowers and amazing service, highly recommended”

Helpful Report

(Essence) - Posted 2 months ago

Floom is rated 4.4 based on 21,529 reviews