Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,480 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,480 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

Write Your review

Tell us how Floom made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Floom 5 star review on 4th November 2025

1608

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

Helpful Report

(PM Flowers) - Posted 1 month ago

“What can I say? ...it certainly wasn't cheap. But I needed to send two bouquets of flowers to people in London while I was in New York. SAME DAY. I got on Floom, ordered [from Gardenia of London], and two gorgeous bouquets were delivered in less than 90 minutes!!!! Five stars.”

Helpful Report

(Gardenia Of London) - Posted 1 month ago

“Very easy to order online and the flowers were received on time and they were beautiful.”

Helpful Report

(PM Flowers) - Posted 1 month ago

“My flowers are beautiful and fresh. I Strongly recommend. Great service!”

Helpful Report

(7 Garden Florist) - Posted 1 month ago

“The Swan Lake bouquet arrived with my friends, on time and looked amazing. I will definitely use Floom again!”

Helpful Report

(PM Flowers) - Posted 1 month ago

“Delivery feedback wasnt' the best but flowers arrived fresh and promptly”

Helpful Report

(Noble Garden Florist Weho) - Posted 1 month ago

“My friend was delighted with her gift of flowers.”

Helpful Report

(Essence) - Posted 1 month ago

“Pretty flowers, quick delivery. Rather expensive but that is to be expected.”

Helpful Report

(Stem And Stem) - Posted 1 month ago

“I had a fantastic experience with this florist! The flowers were incredibly fresh and beautifully arranged. They truly did a great job and I’m super happy with everything. Highly recommend them! soo good”

Helpful Report

(7 Garden Florist) - Posted 1 month ago

“Beautiful arrangement as shown in pictures and good delivery service”

Helpful Report

(Phillo) - Posted 1 month ago

“Wonderful flowers and amazing service, highly recommended”

Helpful Report

(Essence) - Posted 1 month ago

“The flowers were lovely and much appreciated by the recipient but arrived a day late. This was communicated and delivery fees refunded but a shame as they were to celebrate s birthday.”

Helpful Report

(Rachel Cho Floral Design) - Posted 1 month ago

“Amazing service and great flowers from Essence highly recommend!”

Helpful Report

Posted 1 month ago

“Flowers as described, extra thanks to the florist for a hand-written card!”

Helpful Report

(Rose & Mary) - Posted 1 month ago

“what a nice, freidnly and professional service! I highly recommend for any event and occasion.”

Helpful Report

(Stem And Stem) - Posted 1 month ago

“The flowers I received were absolutely beautiful! Fresh, vibrant, and arranged with so much care. Truly brightened my day—thank you!”

Helpful Report

(7 Garden Florist) - Posted 1 month ago

“Beautiful flowers, great customer service”

Helpful Report

(Le Jardin Rose) - Posted 1 month ago

“Payed 100$ for very little terrible looking flowers that weren’t delivered on time.”

Helpful Report

(My Blooming Business) - Posted 1 month ago

“They delivered my flowers 3 days late, and they looked withered”

Helpful Report

(Rachel Cho Floral Design) - Posted 1 month ago

“Lovely selection - easy to browse and delivered on time!”

Helpful Report

(Clapham Flowers) - Posted 1 month ago

Floom is rated 4.4 based on 21,480 reviews