Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,478 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,478 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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Floom 5 star review on 4th November 2025

1608

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used Floom several times for delivery of flowers in London and never had any issues. The flowers have always been fresh and delivered when requested.”

Helpful Report

(PM Flowers) - Posted 2 weeks ago

“Beautiful flowers and delivery was very quick. Great service”

Floom 5 star review on 15th October 2025

Helpful Report

(Verdure Floral Design) - Posted 2 weeks ago

“Simple to navigate and a number of gift options available from various vendors.Order placed from South Africa and delivery on the day in safe place. Couldn't be more satisfied.”

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(Express Gift Service) - Posted 2 weeks ago

“A lovely bouquet delivered when needed, with good communications.”

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(Gardenia Of London) - Posted 2 weeks ago

“Easy to use. Prompt delivery.”

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(The Nunhead Gardener) - Posted 3 weeks ago

“Flowers arrived on the afternoon of the date requested.”

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(Zita Elze) - Posted 3 weeks ago

“Beautiful flowers that were easy to order and quickly delivered. Perfect 🤩”

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(Essence) - Posted 3 weeks ago

“Very quick service”

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(Noble Garden) - Posted 3 weeks ago

“I love Floom. I’ve always had a great experience with ordering and delivery. The arrangements look like the picture and the flowers are fresh and bright. I really appreciate the notification of delivery.”

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(Orchidya) - Posted 3 weeks ago

“👍👍👍👍👍🍾🍾🍾🍾🍾”

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(Essence) - Posted 3 weeks ago

“Really beautiful flowers delivered in the scheduled day.”

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(Longacres Garden Centre) - Posted 3 weeks ago

“Great service. A little expensive but that’s ok. I wish you had options with lesser flowers so I could buy more frequently”

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(Gardenia Of London) - Posted 3 weeks ago

“Great selection of local florists”

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(Orchidya) - Posted 3 weeks ago

“Very easy and smooth process and flowers well received”

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(Sunny Florists) - Posted 3 weeks ago

“I’m upset, the delivery date was missed without any notice”

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(My Blooming Business) - Posted 4 weeks ago

“Very positive”

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(F For Flower) - Posted 4 weeks ago

“Great service!!”

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(Bursting Bud) - Posted 4 weeks ago

“Nice ! Cute flowers !”

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(Clapham Flowers) - Posted 4 weeks ago

“Excellent”

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(PM Flowers) - Posted 4 weeks ago

“What can I say? ...it certainly wasn't cheap. But I needed to send two bouquets of flowers to people in London while I was in New York. SAME DAY. I got on Floom, ordered [from Gardenia of London], and two gorgeous bouquets were delivered in less than 90 minutes!!!! Five stars.”

Helpful Report

(Gardenia Of London) - Posted 1 month ago

Floom is rated 4.4 based on 21,478 reviews