Floom Reviews

Name: Floom
Rating: 4.37

4.4 Rating 21,327 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,327 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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1607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice service from Floom. First time using and the range of flower arrangement is really wonderful. Great that a vase can be part of the arrangement as makes it so much easier for the recipient and immediate enjoyment of the flowers without doing the work of finding a vase and cutting down and arranging ( although some people I’m sure like to do this) I made a mistake of ordering a separate vase and Lotie called and then emailed me about this. Great customer communication! Thanks”

Helpful Report

(Lux B Flowers) - Posted 3 years ago

Thanks for such a glowing review Simon, we really appreciate it! I'm glad to hear how proactive Lotie was in helping with your bouquet and I hope your recipient enjoyed their gorgeous bouquet. Thanks for choosing Floom and we hope to hear from you again in future

Posted 3 years ago

“EXCELLENT SERVICE. GREAT WEBSITE. FOUND YOUR SERVICE ONLINE AND MADE OUR PURCHASE FOR FLOWERS FROM USA TO SEND TO OUR SON ,FLOWERS WERE BEAUTIFUL EVERTHING WENT SMOOTH. THANK YOU .”

Helpful Report

(The Brighton Flower Company) - Posted 2 days ago

“I ordered the flowers at short notice, they arrived on time and were beautiful and beautifully presented. There were no problems with ordering from Australia for a local London delivery.”

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(Daily Flowers) - Posted 2 days ago

“The service was very convenient so I really can't fault it for that. The downside was the fact the flowers delivered weren't what I ordered. Clapham Flowers called to inform me and given the fact I had promised flowers, I was kinda stuck with what they had available. I ordered tulips and peonies were delivered. Thankfully the gesture was enough, but overall I may do it in person next time, or call a flower shop directly to ensure what arrives is what I ordered.”

Helpful Report

(Clapham Flowers) - Posted 4 days ago

“I love Floom but I was disappointed in the quality of this particular order. The arrangement looked a little bit tired when it arrived.”

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(Noble Garden Florist Weho) - Posted 4 days ago

“The arrangement was gorgeous above and beyond what I thought it would be”

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(Le Jardin Rose) - Posted 4 days ago

“Great Service, ordered for same day delivery and really satisfied.”

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(Morning Flowers) - Posted 5 days ago

“I have ordered parrot red tulips. Unfortunately tulips were regular, red and yellow color.”

Helpful Report

(A&B Flower Shop) - Posted 6 days ago

“My colleague was very impressed with Floom. The service was excellent. Thank you.”

Helpful Report

(Flùr Flowers) - Posted 6 days ago

“The flowers were lovely and timely delivered.”

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(Le Jardin Rose) - Posted 1 week ago

“Lovely flowers and a more interesting selection than the main online retailers.”

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(F For Flower) - Posted 1 week ago

“Easy, efficient and exactly as ordered”

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(PM Flowers) - Posted 1 week ago

“Easy ordering and lovely flowers delivered.”

Helpful Report

(Blooms By Cag) - Posted 1 week ago

“The order was canceled at 4:45pm on the day it was supposed to be delivered. I have a mind to share this experience on yelp and Google...”

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(D. Blooms SF) - Posted 1 week ago

“Everything is great, thanks”

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(PM Flowers) - Posted 1 week ago

“Beautiful flowers!”

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(Lavender Flowers) - Posted 1 week ago

“Thank goodness I found Floom ! After years of using other companies , with complicated online ordering , and mediocre overpriced product , I can now reliably order flowers to uk from the other side of the world . Seamless communication from beginning to end ! And quick too ! Thankyou 🌺”

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(F For Flower) - Posted 2 weeks ago

“Easy to order, fantastic delivery”

Helpful Report

(Clapham Flowers) - Posted 2 weeks ago

“Best flower arrangment I have ever purchased. Not at all regular or generic like other sites. Makes you feel good when you want your floral gift to look impressive.”

Helpful Report

(Lovely Blooms Decorations Corp) - Posted 2 weeks ago

“In the picture there are other flowers bouquet. The bouquet was delivered differently.”

Helpful Report

(PM Flowers) - Posted 2 weeks ago

“Recieved beautiful flowers for a birthday - was the only place I could find flowers for Monday (ordering on Sunday with next day delivery) for Falmouth!”

Helpful Report

(Wheal Sara Flower) - Posted 2 weeks ago

Floom is rated 4.4 based on 21,327 reviews