Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,473 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,473 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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Floom 5 star review on 12th October 2025

1607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice service from Floom. First time using and the range of flower arrangement is really wonderful. Great that a vase can be part of the arrangement as makes it so much easier for the recipient and immediate enjoyment of the flowers without doing the work of finding a vase and cutting down and arranging ( although some people I’m sure like to do this) I made a mistake of ordering a separate vase and Lotie called and then emailed me about this. Great customer communication! Thanks”

Helpful Report

(Lux B Flowers) - Posted 4 years ago

Thanks for such a glowing review Simon, we really appreciate it! I'm glad to hear how proactive Lotie was in helping with your bouquet and I hope your recipient enjoyed their gorgeous bouquet. Thanks for choosing Floom and we hope to hear from you again in future

Posted 4 years ago

“F for Flower is absolutely wonderful! Their arrangements are always stunning, fresh, and beautifully presented. The attention to detail and creativity really make each bouquet feel special. The team is friendly, professional, and always goes the extra mile to make sure everything is perfect. Highly recommend for anyone looking for elegant flowers in London! 🌸”

Helpful Report

Posted 14 hours ago

“🌸 5 Stars – Absolutely Stunning Flowers & Exceptional Service! 🌸 The service was just as amazing — professional, friendly, and reliable from start to finish. Delivery was right on time, and the presentation was perfect. Whether it’s for a special occasion or just to brighten someone’s day, F FOR FLOWER truly delivers luxury and elegance in every petal.”

Helpful Report

Posted 1 day ago

“I was not able to see that my delivery had been made until the day after I requested it. I still have no photo proof or anything that says they were delivered, I simply have to trust it happened...”

Helpful Report

(My Blooming Business) - Posted 2 days ago

“Lovely flowers The recipient was happy with them”

Helpful Report

(The Blossom House) - Posted 2 days ago

“The flowers were beautiful however they did not arrive on time despite paying extra for delivery on the expected day and the glass vase was broken when I picked up the flowers. Unfortunate.”

Helpful Report

(F For Flower) - Posted 3 days ago

“The flowers were beautiful and the service was on time and very pleasant and helpful!”

Helpful Report

(Botanique Workshop) - Posted 4 days ago

“Thank you. I was called to make a different selection as my original choice was not available. this call assumed I knew what the new choices looked like. I don't know how this could be improveds. Maybe byending images via WhatsApp before calling???”

Helpful Report

(F For Flower) - Posted 4 days ago

“Delivery was set for Oct 24 but now it's oct 27 and the order is still with the florist.”

Helpful Report

(Baeza's Flowers And Decorations) - Posted 4 days ago

“Beautiful flowers”

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(A&B Flower Shop) - Posted 5 days ago

“My wife love her anniversary flowers especially as she loves Tulips and it’s really hard to get them this time of year.”

Helpful Report

(F For Flower) - Posted 5 days ago

“I am very happy with the service and local florist. Bouquet arrived on time and was better than the picture. Thank you!”

Helpful Report

(Rachel Cho Floral Design) - Posted 6 days ago

“Floom was easy to order from but I wish I knew what was actually delivered. I have no idea. I sent a plant as condolences to the parents of a friend. I don't know them well. They're not exactly going to snap a photo and send that to me.”

Helpful Report

(F For Flower) - Posted 1 week ago

“Flowers delivered fresh and in good shape in warm weather conditions at Scottsdale, Arizona. "Field of Sunshine" looked like on the reference picture.”

Helpful Report

(BloomsyBox) - Posted 1 week ago

“All great, but I was expecting roses as on the web photo - white with the pink on the top, but received almost entirely red roses.One of yhe roses was in bad shape. Rest was all great. Thank you”

Helpful Report

(Gardenia Of London) - Posted 1 week ago

“ALL GOOD !!”

Helpful Report

(Creative Flower Shop) - Posted 2 weeks ago

“Have used Floom several times for delivery of flowers in London and never had any issues. The flowers have always been fresh and delivered when requested.”

Helpful Report

(PM Flowers) - Posted 2 weeks ago

“Beautiful flowers and delivery was very quick. Great service”

Floom 5 star review on 15th October 2025

Helpful Report

(Verdure Floral Design) - Posted 2 weeks ago

“Simple to navigate and a number of gift options available from various vendors.Order placed from South Africa and delivery on the day in safe place. Couldn't be more satisfied.”

Helpful Report

(Express Gift Service) - Posted 2 weeks ago

“A lovely bouquet delivered when needed, with good communications.”

Helpful Report

(Gardenia Of London) - Posted 2 weeks ago

“Easy to use. Prompt delivery.”

Helpful Report

(The Nunhead Gardener) - Posted 2 weeks ago

Floom is rated 4.4 based on 21,473 reviews