Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,524 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,524 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

Write Your review

Tell us how Floom made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent flowers NZ to UK. Process easy. Flowers delivered on time. Excellent. Suggestion, A photo of the delivered flowers would be great to receive from Floom. To see the flowers purchased, so you don’t have to ask the person who received them if were they were okay. I don’t know who delivered them or if they were damaged.”

Helpful Report

(Gardenia Of London) - Posted 2 days ago

“Perfect! Exactly as ordered. Very happy.”

Helpful Report

(F For Flower) - Posted 2 days ago

“Excellent! Flowers were gorgeous”

Helpful Report

(Stem And Stem) - Posted 3 days ago

“Easy to order and the quality of the gift was even better than the photo!”

Helpful Report

(BLOMST Los Angeles) - Posted 6 days ago

“the flowers were superb - I will definitely order again !”

Helpful Report

(PM Flowers) - Posted 1 week ago

“Thank you Floom . This was my first ever online purchase . I was a little worried unnecessarily as everything went smoothly . The whole process was streamlined, notifications process was excellent. The flowers were absolutely stunning . All order from my laptop in Australia . Sensational experience.”

Floom 5 star review on 11th December 2025

Helpful Report

(At Florist Ltd) - Posted 1 week ago

“Excellent Service.”

Helpful Report

(Flur Flowers East) - Posted 1 week ago

“Very professional”

Helpful Report

(Yasmine Florist) - Posted 2 weeks ago

“It worked. The flowers are as described. Online support helped.”

Helpful Report

(PM Flowers) - Posted 2 weeks ago

“A lifesaver on more than one occasion”

Helpful Report

(Rachel Cho Floral Design) - Posted 2 weeks ago

“These look incredible. I love it.”

Helpful Report

(7 Garden Florist) - Posted 2 weeks ago

“Superb! Unbelievable how efficient Floom is”

Helpful Report

(Albert N Floral) - Posted 2 weeks ago

“Easy ordering process, reasonable prices, quick delivery.”

Helpful Report

(Essence) - Posted 2 weeks ago

“Thanks for the gift”

Helpful Report

(A&M Floral Place) - Posted 2 weeks ago

“Amazing flowers! Delivered same day.”

Helpful Report

(Verdure Floral Design) - Posted 2 weeks ago

“The transaction was easy and fast, the bouquet was absolutely lovely and with very low packaging which also is great for environmental reason and less garbage producing, no plastic. Delivery was a little high though.”

Helpful Report

(Sunny Florists) - Posted 2 weeks ago

“Recipient loves the bouquet was very fresh and beautiful. Thanks for delivering on time with the fresh flowers.”

Helpful Report

(7 Garden Florist) - Posted 3 weeks ago

“I wanted to send same-day flowers to a friend and Floom was easy to navigate, communicative, and got there before the deadline that they said they would. Great experience using Floom!”

Helpful Report

(Noble Garden FC) - Posted 3 weeks ago

“Floom was prompt and sent a lovely arrangement my daughter was so pleased with.”

Helpful Report

(Flowers For Dreams) - Posted 3 weeks ago

“I sent flowers to my sister-in-law for her 80th birthday. She absolutely loved the bouquet. It was huge and in her favorite colors. She shared photos with me and I was impressed by the prompt delivery and the freshness of the flowers.”

Floom 5 star review on 27th November 2025

Helpful Report

(PM Flowers) - Posted 3 weeks ago

Floom is rated 4.4 based on 21,524 reviews