Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,394 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,394 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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1606

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers I ordered for my aunt’s 75th birthday were arranged so beautifully!! I was a little surprised of the color - I thought it’s going to be white roses as in the picture. The roses were soft lilac color, but they are lovely, nonetheless! Thank you!”

Helpful Report

(Love And Blooms) - Posted 5 days ago

“I regularly use Floom for sending my MIL flowers for special occasions like Mother’s Day and her birthday. She is always pleased with the arrangements, but this time it was I who was disappointed. The flowers came fresh and the type of flowers included in the bouquet were accurate to the description. However, they were simply plunked together and not arranged at all… no artistry, no design, and the result was disappointing: pink roses on one side a huge white hydrangea on the other, purple flowers off by themselves… it just was underwhelming and didn’t look like the picture. I spent far more money on this than I usually do, hoping it would really make an impact and show her how much she matters, but honestly, I was upset that having spent more, she got a leas thoughtful gift.”

Helpful Report

(PM Flowers) - Posted 3 weeks ago

“The Flowers were absolutely beautiful And on time How ever I had ordered a balloon also witch was not in my order”

Helpful Report

(F For Flower) - Posted 4 weeks ago

“I ordered from Floom several times. In general, I am very satisfied. The last one I ordered, was delivered promptly and was good quality. However, instead of predominantly burgundy flowers (it had a symbolic meaning for me) the bouquet was mainly pink. Hence the four star review, instead of five.”

Helpful Report

(Windmill Flowers) - Posted 2 months ago

“Delivery status wasn’t updated and hard to track. Flowers turned out to be beautiful.”

Helpful Report

(My Blooming Business) - Posted 2 months ago

“I love Floom but I was disappointed in the quality of this particular order. The arrangement looked a little bit tired when it arrived.”

Helpful Report

(Noble Garden Florist Weho) - Posted 2 months ago

“Nice flowers”

Helpful Report

(D. Blooms) - Posted 3 months ago

“very quick and nice”

Helpful Report

(Stem And Stem) - Posted 3 months ago

“Quick and efficent process.”

Helpful Report

(Bloomsbury Flowers) - Posted 4 months ago

“Decent flowers, overpriced though”

Helpful Report

(Ameera London) - Posted 4 months ago

“Easy to use and great results”

Helpful Report

(Cora Louise) - Posted 5 months ago

“Overall everything was good. Large selection of flowers. Easy to place an order. Delivery was on time. The only disappointment is that after a few hours the flowers began to fade.”

Helpful Report

(Andrea's Flower Shop) - Posted 5 months ago

“The flowers are great. I just wish the "10:00-18:00" delivery actually happened in that time frame, not later. In fact, I ordered 2 days in advance, so having the delivery earlier in the day would be nice. On the other hand, I understand 8 of March is a very busy day.”

Helpful Report

(Daily Flowers) - Posted 5 months ago

“Very Good experience”

Helpful Report

(Ameera London) - Posted 5 months ago

“I live in oman and I always use the website to send flowers to my daughter in UK . Easy to order and a range of prices. Always delivers as agreed time”

Helpful Report

(Verdure Floral Design) - Posted 6 months ago

“Flowers delivered are of a high quality, delivered bit later in the day (mid day) would of preferred early morning as valentine's day but understand was busy day, Asked to be left in safe place (out of sight) but was left on front door in full veiw luckily still there I arrived home from work”

Helpful Report

(Love And Blooms) - Posted 6 months ago

“Good order delivered next day late afternoon”

Helpful Report

(Monstera Floral Design) - Posted 6 months ago

“Really beautiful flowers. Somewhat chaotic delivery, but all resolved swiftly.”

Helpful Report

(Windmill Flowers) - Posted 6 months ago

“Beautifully flowets”

Helpful Report

(Eleanors Florist) - Posted 6 months ago

“I'm a big fan of Floom. Great choice of florists and same day delivery if you need it. This time I was disappointed as I went to see the recipient the next day and the colour scheme I'd selected (all green and white named "elegance" in the bouquet description) was not followed and the effect was much less beautiful in execution than it had been in the photo I'd picked.”

Helpful Report

(Daily Flowers) - Posted 7 months ago

Floom is rated 4.4 based on 21,394 reviews