Floom Reviews

Name: Floom
Rating: 4.37

4.4 Rating 21,271 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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1599

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficent process.”

Helpful Report

(Bloomsbury Flowers) - Posted 1 week ago

“Decent flowers, overpriced though”

Helpful Report

(Ameera London) - Posted 3 weeks ago

“Easy to use and great results”

Helpful Report

(Cora Louise) - Posted 1 month ago

“Overall everything was good. Large selection of flowers. Easy to place an order. Delivery was on time. The only disappointment is that after a few hours the flowers began to fade.”

Helpful Report

(Andrea's Flower Shop) - Posted 1 month ago

“The flowers are great. I just wish the "10:00-18:00" delivery actually happened in that time frame, not later. In fact, I ordered 2 days in advance, so having the delivery earlier in the day would be nice. On the other hand, I understand 8 of March is a very busy day.”

Helpful Report

(Daily Flowers) - Posted 1 month ago

“Very Good experience”

Helpful Report

(Ameera London) - Posted 1 month ago

“I live in oman and I always use the website to send flowers to my daughter in UK . Easy to order and a range of prices. Always delivers as agreed time”

Helpful Report

(Verdure Floral Design) - Posted 2 months ago

“Flowers delivered are of a high quality, delivered bit later in the day (mid day) would of preferred early morning as valentine's day but understand was busy day, Asked to be left in safe place (out of sight) but was left on front door in full veiw luckily still there I arrived home from work”

Helpful Report

(Love And Blooms) - Posted 2 months ago

“Good order delivered next day late afternoon”

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(Monstera Floral Design) - Posted 2 months ago

“Really beautiful flowers. Somewhat chaotic delivery, but all resolved swiftly.”

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(Windmill Flowers) - Posted 2 months ago

“Beautifully flowets”

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(Eleanors Florist) - Posted 2 months ago

“I'm a big fan of Floom. Great choice of florists and same day delivery if you need it. This time I was disappointed as I went to see the recipient the next day and the colour scheme I'd selected (all green and white named "elegance" in the bouquet description) was not followed and the effect was much less beautiful in execution than it had been in the photo I'd picked.”

Helpful Report

(Daily Flowers) - Posted 3 months ago

“Beautiful flowers!”

Helpful Report

(Solim Flower) - Posted 3 months ago

“The flowers are wonderful, indeed. I'd be glad to use the voucher that was offered on the site - I missed the opportunity of choosing a box of chocolate or alike to my bouquet.”

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(Flowers On The Hill) - Posted 3 months ago

“Very happy with the Flowers but i askedfor next day delivery and it was 3 days later 2 would have been ok that being the birthday , i will order sooner in the future thx Duncan.”

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(PM Flowers) - Posted 3 months ago

“The bouquet was beautiful although delivered out of the agreed slot.”

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(Rita Marfo Flowers) - Posted 4 months ago

“Quick turnaround after ordering, &lovely selection of options within my time frame.”

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(7 Garden Florist) - Posted 5 months ago

“Beautiful flowers!”

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(Blossom Flower Shop) - Posted 5 months ago

“Lovely flowers, great delivery!”

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(Longacres Garden Centre) - Posted 5 months ago

“I ordered happiness from Floom a couple times but once I had trouble with the delivery & my love wasn't happy with it. Also they said the order was delivered but it wasn't. By the way, it was resolved & I got the money back. I'll try to order again & I hope I don't have this issue again. I'll keep you posted guys”

Helpful Report

(Poppy's Florist) - Posted 5 months ago

Floom is rated 4.4 based on 21,271 reviews