Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,482 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,482 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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Floom 5 star review on 4th November 2025

1608

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service, ordered for same day delivery and really satisfied.”

Helpful Report

(Morning Flowers) - Posted 5 months ago

“I have ordered parrot red tulips. Unfortunately tulips were regular, red and yellow color.”

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(A&B Flower Shop) - Posted 5 months ago

“My colleague was very impressed with Floom. The service was excellent. Thank you.”

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(Flùr Flowers) - Posted 5 months ago

“The flowers were lovely and timely delivered.”

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(Le Jardin Rose) - Posted 5 months ago

“Lovely flowers and a more interesting selection than the main online retailers.”

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(F For Flower) - Posted 5 months ago

“Easy, efficient and exactly as ordered”

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(PM Flowers) - Posted 5 months ago

“Easy ordering and lovely flowers delivered.”

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(Blooms By Cag) - Posted 5 months ago

“The order was canceled at 4:45pm on the day it was supposed to be delivered. I have a mind to share this experience on yelp and Google...”

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(D. Blooms SF) - Posted 5 months ago

“Everything is great, thanks”

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(PM Flowers) - Posted 5 months ago

“Beautiful flowers!”

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(Lavender Flowers) - Posted 5 months ago

“Thank goodness I found Floom ! After years of using other companies , with complicated online ordering , and mediocre overpriced product , I can now reliably order flowers to uk from the other side of the world . Seamless communication from beginning to end ! And quick too ! Thankyou 🌺”

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(F For Flower) - Posted 5 months ago

“Easy to order, fantastic delivery”

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(Clapham Flowers) - Posted 5 months ago

“Best flower arrangment I have ever purchased. Not at all regular or generic like other sites. Makes you feel good when you want your floral gift to look impressive.”

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(Lovely Blooms Decorations Corp) - Posted 5 months ago

“In the picture there are other flowers bouquet. The bouquet was delivered differently.”

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(PM Flowers) - Posted 5 months ago

“Recieved beautiful flowers for a birthday - was the only place I could find flowers for Monday (ordering on Sunday with next day delivery) for Falmouth!”

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(Wheal Sara Flower) - Posted 5 months ago

“We live in San Francisco and wanted to order a special bouquet for a beloved aunt in Hexham for her 80th birthday. Given the distance, we used Floom to order what looked to be a lovely bouquet based on their website - Floom did not disappoint! The flowers were gorgeous and she was delighted! I would use Floom again, without hesitation, for other occasions. Thank you!!”

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(PM Flowers) - Posted 5 months ago

“My family has now used Floom several times and been impressed each time. We have so few options from USA to send to UK now, we were so happy to find Floom. Thank you.”

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(Gardenia Of London) - Posted 5 months ago

“Highly recommend Floom! Have always been very happy with my orders as well as the realiability of quality. Amazing to connect with small, local businesses.”

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(Bernard Rochet Flowers) - Posted 5 months ago

“Ordered flowers from Texas for my daughter in London returning home from hospital after having her baby. We didn’t know when she would be released. Floom delivered beautiful bouquet within hours of her getting home. Perfect timing. Thank you.”

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(Blooms By Cag) - Posted 5 months ago

“What a great experience. I ordered flowers the day before they needed to be delivered. The arrangement was beautiful and closely matched the online image. They were delivered promptly and I received notfication of the delivery. I will definitely use Floom again.”

Helpful Report

(Le Jardin Rose) - Posted 5 months ago

Floom is rated 4.4 based on 21,482 reviews