Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,530 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,530 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast and beautiful flowers from floom . It was a last minute order for my friends birthday and they looked amazing, thanks.”

Helpful Report

(Verdure Floral Design) - Posted 6 months ago

“Delivery status wasn’t updated and hard to track. Flowers turned out to be beautiful.”

Helpful Report

(My Blooming Business) - Posted 6 months ago

“Flowers exceeded my expectations. Not only was the flower selection beautiful, but the quality was excellent. My flowers still look fresh a week later.”

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(The London Flower Shop) - Posted 6 months ago

“EXCELLENT SERVICE. GREAT WEBSITE. FOUND YOUR SERVICE ONLINE AND MADE OUR PURCHASE FOR FLOWERS FROM USA TO SEND TO OUR SON ,FLOWERS WERE BEAUTIFUL EVERTHING WENT SMOOTH. THANK YOU .”

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(The Brighton Flower Company) - Posted 6 months ago

“I ordered the flowers at short notice, they arrived on time and were beautiful and beautifully presented. There were no problems with ordering from Australia for a local London delivery.”

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(Daily Flowers) - Posted 6 months ago

“The service was very convenient so I really can't fault it for that. The downside was the fact the flowers delivered weren't what I ordered. Clapham Flowers called to inform me and given the fact I had promised flowers, I was kinda stuck with what they had available. I ordered tulips and peonies were delivered. Thankfully the gesture was enough, but overall I may do it in person next time, or call a flower shop directly to ensure what arrives is what I ordered.”

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(Clapham Flowers) - Posted 6 months ago

“I love Floom but I was disappointed in the quality of this particular order. The arrangement looked a little bit tired when it arrived.”

Helpful Report

(Noble Garden Florist Weho) - Posted 6 months ago

“The arrangement was gorgeous above and beyond what I thought it would be”

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(Le Jardin Rose) - Posted 6 months ago

“Great Service, ordered for same day delivery and really satisfied.”

Helpful Report

(Morning Flowers) - Posted 6 months ago

“I have ordered parrot red tulips. Unfortunately tulips were regular, red and yellow color.”

Helpful Report

(A&B Flower Shop) - Posted 6 months ago

“My colleague was very impressed with Floom. The service was excellent. Thank you.”

Helpful Report

(Flùr Flowers) - Posted 6 months ago

“The flowers were lovely and timely delivered.”

Helpful Report

(Le Jardin Rose) - Posted 6 months ago

“Lovely flowers and a more interesting selection than the main online retailers.”

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(F For Flower) - Posted 6 months ago

“Easy, efficient and exactly as ordered”

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(PM Flowers) - Posted 6 months ago

“Easy ordering and lovely flowers delivered.”

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(Blooms By Cag) - Posted 6 months ago

“The order was canceled at 4:45pm on the day it was supposed to be delivered. I have a mind to share this experience on yelp and Google...”

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(D. Blooms SF) - Posted 7 months ago

“Everything is great, thanks”

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(PM Flowers) - Posted 7 months ago

“Beautiful flowers!”

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(Lavender Flowers) - Posted 7 months ago

“Thank goodness I found Floom ! After years of using other companies , with complicated online ordering , and mediocre overpriced product , I can now reliably order flowers to uk from the other side of the world . Seamless communication from beginning to end ! And quick too ! Thankyou 🌺”

Helpful Report

(F For Flower) - Posted 7 months ago

“Easy to order, fantastic delivery”

Helpful Report

(Clapham Flowers) - Posted 7 months ago

Floom is rated 4.4 based on 21,530 reviews