Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,484 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,484 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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Floom 5 star review on 4th November 2025

1608

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. Flowers were wonderful and I could not ask for more. Highly recommended”

Helpful Report

(F For Flower) - Posted 6 months ago

“Delivery as requested”

Helpful Report

(Dawson Flowers) - Posted 6 months ago

“My siblings live in London. I live in Australia and Floom is my go to when I want to send flowers on special occasions. Beautiful flowers and always reliable delivery. Highly recommend.”

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(Orchidya) - Posted 6 months ago

“Prompt delivery at competitive prices”

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(Noble Garden Glendale) - Posted 6 months ago

“Beautiful flowers and super efficient process!”

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(PM Flowers) - Posted 6 months ago

“Very pleased with the same day service. Good value for money.”

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(Clapham Flowers) - Posted 6 months ago

“I could not fault my order with Floom. The bouquet I chose from Blomst LA was absolutely beyond perfection. They always excel—completely reliable, with the freshest blooms beautifully arranged for my friend’s birthday. I love it when it ticks all of the boxes, very happy customer here and very happy friend too.”

Helpful Report

(BLOMST Los Angeles) - Posted 6 months ago

“Easy to book with Floom and the flowers showed up exactly like the photos provided and on time!”

Helpful Report

(Clapham Flowers) - Posted 6 months ago

“very quick and nice”

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(Stem And Stem) - Posted 6 months ago

“A lovely and easily navigable website, the flowers delivered were beautiful and delivered on time.”

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(PM Flowers) - Posted 6 months ago

“Fresh beautiful flowers. Best service”

Helpful Report

(Gardenia Of London) - Posted 6 months ago

“THe flowers delivered were not what I ordered and did not come with the vase advertised. I have repeatedly tried to contact Floom to complain. I have had one reply asking for photos despite the fact I;d already sent photos. Despite reseding the photos there has been no futher response. On top of all this, the quaity of the roses was poor with damaged petals. This was not cheap and I regret ordering now. Things go wrong but the lack of communication is a major issue.”

Helpful Report

(Sunflorist And Events Ltd) - Posted 6 months ago

“Lovely flowers, love the speedy delivery”

Helpful Report

(Beauty And The Rose) - Posted 6 months ago

“I placed a next day order. Delivery wasn’t made. Was told it would be delivered in 4 days. Cancelled order and waiting for a refund. Order was as for £120. Will never use again.”

Helpful Report

(PM Flowers) - Posted 6 months ago

“Always brilliant flowers.”

Helpful Report

(Dawson Flowers) - Posted 6 months ago

“Flowers were beautiful, delivered on time and left in a safe place as requested with a photo image provided to prove delivery. Thanks!”

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(Gardenia Of London) - Posted 6 months ago

“Excellent service. Flowers even better than expected! Would order again!”

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(Lavender Flowers) - Posted 6 months ago

“Very nice flowers thank you. Just better updates on the delivery”

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(Mad Lilies) - Posted 6 months ago

“Quick and efficent process.”

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(Bloomsbury Flowers) - Posted 6 months ago

“Flowers were beautiful amazing service thank you :)”

Helpful Report

(Gardenia Of London) - Posted 6 months ago

Floom is rated 4.4 based on 21,484 reviews