Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,530 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,530 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent this to my mother for her birthday and she loved it. It came early morning so that is a big plus. Thank you so much. Will use them again.”

Helpful Report

(PM Flowers) - Posted 7 months ago

“Ordered flowers for my boyfriend while he was away in London and they were delivered to his hotel room on time and in lovely condition! He loved them! The handwritten note was an especially nice touch. Would recommend to everyone!”

Helpful Report

(Essence) - Posted 7 months ago

“cancelled flower delivery on morning they were due. Did not provide an alternative. Offered a small discount on next delivery and no further engagement”

Helpful Report

(Saints Flowers) - Posted 7 months ago

“I recently used this flower delivery service and was thoroughly impressed. The bouquet arrived fresh, beautifully arranged, and right on time. The website is user-friendly, making it easy to choose from a wide range of floral options. What’s especially convenient is how simple it is to place an order from another country. The entire process was smooth, with clear communication and secure payment options. It gave me peace of mind knowing I could send a heartfelt gift to loved ones abroad with just a few clicks.”

Helpful Report

(Clapham Flowers) - Posted 7 months ago

“The flowers were beautiful, just like in the photo, but I got a notification that the flowers were delivered long before they were actually delivered so that left everyone with an uneasy feeling for a few hours not knowing if the flowers were delivered somewhere else by mistake or they are still going to arrive.”

Helpful Report

(Bloomie Flower Studio) - Posted 7 months ago

“Great service. Flowers were beautiful and delivery was on time.”

Helpful Report

(Dream) - Posted 7 months ago

“Fantastic service. Flowers were wonderful and I could not ask for more. Highly recommended”

Helpful Report

(F For Flower) - Posted 7 months ago

“Delivery as requested”

Helpful Report

(Dawson Flowers) - Posted 7 months ago

“My siblings live in London. I live in Australia and Floom is my go to when I want to send flowers on special occasions. Beautiful flowers and always reliable delivery. Highly recommend.”

Helpful Report

(Orchidya) - Posted 7 months ago

“Prompt delivery at competitive prices”

Helpful Report

(Noble Garden Glendale) - Posted 7 months ago

“Beautiful flowers and super efficient process!”

Helpful Report

(PM Flowers) - Posted 7 months ago

“Very pleased with the same day service. Good value for money.”

Helpful Report

(Clapham Flowers) - Posted 7 months ago

“I could not fault my order with Floom. The bouquet I chose from Blomst LA was absolutely beyond perfection. They always excel—completely reliable, with the freshest blooms beautifully arranged for my friend’s birthday. I love it when it ticks all of the boxes, very happy customer here and very happy friend too.”

Helpful Report

(BLOMST Los Angeles) - Posted 7 months ago

“Easy to book with Floom and the flowers showed up exactly like the photos provided and on time!”

Helpful Report

(Clapham Flowers) - Posted 7 months ago

“very quick and nice”

Helpful Report

(Stem And Stem) - Posted 8 months ago

“A lovely and easily navigable website, the flowers delivered were beautiful and delivered on time.”

Helpful Report

(PM Flowers) - Posted 8 months ago

“Fresh beautiful flowers. Best service”

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(Gardenia Of London) - Posted 8 months ago

“THe flowers delivered were not what I ordered and did not come with the vase advertised. I have repeatedly tried to contact Floom to complain. I have had one reply asking for photos despite the fact I;d already sent photos. Despite reseding the photos there has been no futher response. On top of all this, the quaity of the roses was poor with damaged petals. This was not cheap and I regret ordering now. Things go wrong but the lack of communication is a major issue.”

Helpful Report

(Sunflorist And Events Ltd) - Posted 8 months ago

“Lovely flowers, love the speedy delivery”

Helpful Report

(Beauty And The Rose) - Posted 8 months ago

“I placed a next day order. Delivery wasn’t made. Was told it would be delivered in 4 days. Cancelled order and waiting for a refund. Order was as for £120. Will never use again.”

Helpful Report

(PM Flowers) - Posted 8 months ago

Floom is rated 4.4 based on 21,530 reviews