Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,485 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,485 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

Write Your review

Tell us how Floom made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Floom 5 star review on 12th October 2025

1607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“flowers are lovely and beautifully arrangement would definitely order here again”

Helpful Report

(PM Flowers) - Posted 7 months ago

“Looked great and arrived on time”

Helpful Report

(PM Flowers) - Posted 7 months ago

“The Mother's Day bouquet was a well-ballanced mix of flowers, beautifully arranged, and was delivered at the time requested.”

Helpful Report

(Edie Rose) - Posted 7 months ago

“amazing, quick, and easy”

Helpful Report

(Noble Garden FC) - Posted 7 months ago

“Great flowers & fast delivery”

Helpful Report

(Flower Station) - Posted 7 months ago

“My mother-in-law loved her flowers yet again. She always compliments the choices and quality of the blossoms she receives. We are confident that Floom's bouquets will make her day more special, especially since we live 3000 miles away and can't choose them personally.”

Helpful Report

(F For Flower) - Posted 7 months ago

“Was expecting Mother’s Day flowers today from my daughter but they have not been delivered. It’s now 7pm.”

Helpful Report

Posted 7 months ago

“Delivered on time. Bouquet was great.”

Helpful Report

(F For Flower) - Posted 7 months ago

“Totally brilliant and beautiful”

Helpful Report

(Flowers Unlimited) - Posted 7 months ago

“Beautiful flowers!”

Helpful Report

(Essence) - Posted 7 months ago

“Amazing flowers as always. Love the notifications for delivery and wouldn’t go anywhere else”

Helpful Report

(Verdure Floral Design) - Posted 7 months ago

“There's a lot to like about Floom, quality flowers, fast delivery, friendly staff ... but I had to dock a couple of stars because it wasn't at all obvious that the arrangement would arrive without a container. I've never ordered flowers that came without a vase, and given the pricing I expected it. I'm sure there's an element of pilot error involved, but I'm a reasonably intelligent person with experinece in UX design, and this should be improved.”

Helpful Report

(Blossom Flower Shop) - Posted 7 months ago

Dear Gabriel, Thank you for taking the time to leave us a review. This is highly appreciated. We are glad to hear that you are happy with our products and services, overall. Your feedback is well noted and further action will be taken on our end to make sure that this kind of confusion will be avoided. We would love to welcome you back so we can make the things right for you. Warm wishes, Floom Team

Posted 7 months ago

“Everything was wonderful”

Helpful Report

(Bobby's Flowers) - Posted 7 months ago

“Process was easy! Flowers were lovely! They were delivered on time and my best friend loved it.”

Helpful Report

(Flùr Flowers) - Posted 7 months ago

“Just as the picture and arrived in time!”

Helpful Report

(Blossom Flower Shop) - Posted 7 months ago

“Gggggggggg”

Helpful Report

(Floom Blooms) - Posted 7 months ago

“beautiful flowers as they were shown on website. great delivery”

Helpful Report

(Phillo) - Posted 7 months ago

“Excellent service, friendly and helpful staff, speedy delivery!!!!”

Helpful Report

(Beaucoup London Limited) - Posted 7 months ago

“Last minute delivery (next day) possible, beautiful flowers and good experience with delivery!”

Helpful Report

(Rachel Cho Floral Design) - Posted 7 months ago

“top class service, wonderful flowers and competitive prices;”

Helpful Report

(Fioritalia) - Posted 7 months ago

Floom is rated 4.4 based on 21,485 reviews