Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,530 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,530 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best flower arrangment I have ever purchased. Not at all regular or generic like other sites. Makes you feel good when you want your floral gift to look impressive.”

Helpful Report

(Lovely Blooms Decorations Corp) - Posted 7 months ago

“In the picture there are other flowers bouquet. The bouquet was delivered differently.”

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(PM Flowers) - Posted 7 months ago

“Recieved beautiful flowers for a birthday - was the only place I could find flowers for Monday (ordering on Sunday with next day delivery) for Falmouth!”

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(Wheal Sara Flower) - Posted 7 months ago

“We live in San Francisco and wanted to order a special bouquet for a beloved aunt in Hexham for her 80th birthday. Given the distance, we used Floom to order what looked to be a lovely bouquet based on their website - Floom did not disappoint! The flowers were gorgeous and she was delighted! I would use Floom again, without hesitation, for other occasions. Thank you!!”

Helpful Report

(PM Flowers) - Posted 7 months ago

“My family has now used Floom several times and been impressed each time. We have so few options from USA to send to UK now, we were so happy to find Floom. Thank you.”

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(Gardenia Of London) - Posted 7 months ago

“Highly recommend Floom! Have always been very happy with my orders as well as the realiability of quality. Amazing to connect with small, local businesses.”

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(Bernard Rochet Flowers) - Posted 7 months ago

“Ordered flowers from Texas for my daughter in London returning home from hospital after having her baby. We didn’t know when she would be released. Floom delivered beautiful bouquet within hours of her getting home. Perfect timing. Thank you.”

Helpful Report

(Blooms By Cag) - Posted 7 months ago

“What a great experience. I ordered flowers the day before they needed to be delivered. The arrangement was beautiful and closely matched the online image. They were delivered promptly and I received notfication of the delivery. I will definitely use Floom again.”

Helpful Report

(Le Jardin Rose) - Posted 7 months ago

“I ordered flowers online from the Netherlands on Saturday, and they were neatly delivered in Atlanta, USA on Tuesday. Ordering and payment were super easy. I can honestly say I’m very satisfied and would definitely order flowers from here again.”

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(BloomsyBox) - Posted 7 months ago

“Easy website and great buying experience, flowers were gorgeous and delivered on time. I’ll use gloom again!”

Helpful Report

(Green Fresh Florals + Plants) - Posted 7 months ago

“Floom did an excellent job of connectiing me to premiere florists, who did a supurb job of delievring unique and beautiful bouquets to each of my twin children in different parts of London. They were delighted and I am very impressed and gratified.”

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(Clapham Flowers) - Posted 7 months ago

“Flowers arrived on time and the recipient loved the bright colours and design of the bouquet.”

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(PM Flowers) - Posted 7 months ago

“Very responsive when delivery was running behind. They got back to me quickly !”

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(Urban Botanica SF) - Posted 7 months ago

“I ordered a flower arrangement based on the beautiful photo shown online, but what was delivered was a completely different story. The flowers arrived wilted, nearly dead, and some of the types promised were missing. The arrangement looked nothing like the picture and was honestly embarrassing to give as a gift. The quality was very poor, and the advertising was misleading. I will never use this service again.”

Helpful Report

(Noble Garden) - Posted 7 months ago

“It's odd writing this review - for two reasons. First, the flowers that were scheduled to be delivered this past Saturday have still NOT YET been delivered today - Tuesday. And- of course- the flowers were a gift to my daughter on the occassion of her first Mother's Day. The second reason it seems odd to bother taking the time to write this review is that- the motivation is a discount on my next purchase [on Floom], yet after this experience, it is unlikely I will ever use Floom again.”

Helpful Report

(Gardenia Of London) - Posted 7 months ago

“Floom was very user friendly and provided great service. I had a delivery issue and they were incredibly responsive - on a Sunday no less - and everything got sorted and the recipient absolutely loved the flowers. Will definitely be using them again!”

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(Flowers By Coley) - Posted 7 months ago

“Nice flowers”

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(D. Blooms) - Posted 7 months ago

“Beautiful bouquet, prompt delivery!!! Topnotch service! Recommend Floom 100 %”

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(Lovely Blooms Decorations Corp) - Posted 7 months ago

“Very reliable service, same-day delivery, beautiful selection, the flowers stay long - totally recommend this website.”

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(Sunny Florists) - Posted 7 months ago

“So cute and is a lifesaver! So perfect for last minute gifts my friends and I love it!”

Helpful Report

(Verdure Floral Design) - Posted 7 months ago

Floom is rated 4.4 based on 21,530 reviews