Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,530 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,530 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always brilliant flowers.”

Helpful Report

(Dawson Flowers) - Posted 8 months ago

“Flowers were beautiful, delivered on time and left in a safe place as requested with a photo image provided to prove delivery. Thanks!”

Helpful Report

(Gardenia Of London) - Posted 8 months ago

“Excellent service. Flowers even better than expected! Would order again!”

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(Lavender Flowers) - Posted 8 months ago

“Very nice flowers thank you. Just better updates on the delivery”

Helpful Report

(Mad Lilies) - Posted 8 months ago

“Quick and efficent process.”

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(Bloomsbury Flowers) - Posted 8 months ago

“Flowers were beautiful amazing service thank you :)”

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(Gardenia Of London) - Posted 8 months ago

“Flowers were fresh and gorgeous!”

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(Bloomie Flower Studio) - Posted 8 months ago

“Excellant service and beautiful flowers”

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(PM Flowers) - Posted 8 months ago

“great experience”

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(PM Flowers) - Posted 8 months ago

“It was easy to order. The delivery was as scheduled and done safely. The flowers were stunning per the recipient ! Thank you again !”

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(Wheal Sara Flower) - Posted 8 months ago

“My flowers arrived dead. Really not happy with this. Sent them as a leaving gift to someone I won’t see for an extended period of time and they have advised the flowers showed up dead and had to be instantly binned. Not the cheapest place but thought I’d tried somewhere new. Will post this review online when if I don’t hear back.”

Helpful Report

(Inspirations Florist) - Posted 8 months ago

“The flowers were very good, and were delivered safely. We were relieved and pleased.”

Helpful Report

(Essence) - Posted 8 months ago

“The delivery was spot on however I was slightly disappointed in the quality of the blooms and arrangement given the cost.”

Helpful Report

(Stem And Stem) - Posted 8 months ago

“The flowers were delivered at the end of the day there were supposed to, and paid for only because I keep on sending email from Australia alarming. There were supposed to email me, after delivery. They did it after 12 hours. Never again I will use this service.”

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(Rita Marfo Flowers) - Posted 8 months ago

“Great service and beautiful plant! I used Floom to send a plant to a friend — it arrived on time, looked great, and my friend was really happy with it. Smooth experience overall!”

Helpful Report

(London Flower Club) - Posted 8 months ago

“Fantastic flowers, easy to do, reasonable prices”

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(Floral N5) - Posted 8 months ago

“I ordered flowers 3 days in advance for a special occasion. They were delivered late at night instead of the morning and they didn't look as good as the picture online.”

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(Flowers & Plants Co) - Posted 8 months ago

“Such a surprise! I sent flowers from abroad to my mum for Mother’s Day and a lovely lady hand delivered this from the company and it made my mum‘s day, from the lovely interaction to a hard written note it was more than I expected. It’s so nice to have flowers delivered in such a personable way, especially in today’s world so I will 100% come back again and use Floom as my go-to 🥰”

Helpful Report

(Mad Lilies) - Posted 8 months ago

“Perfect service and delivery of beautiful bouquet for a special birthday. Thank you. Faultless.”

Helpful Report

(PM Flowers) - Posted 8 months ago

“Have ordered several times from Floom and they never disappoint! 100% my first goto for any flower or plant occasion! An orchard plant bought several years ago is still going strong. Highly recommend.”

Helpful Report

(PM Flowers) - Posted 8 months ago

Floom is rated 4.4 based on 21,530 reviews