Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, HEMDALE BUSINESS PARK, 1 Finch Way, Hemdale Industrial Park, United Kingdom
Rating: 4.62

4.6 Rating 9,681 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park,
HEMDALE BUSINESS PARK,
1 Finch Way, Hemdale Industrial Park
United Kingdom
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 13th March 2025

235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good products. well packed and delivered on time.”

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Posted 2 years ago

“Quick delivery & great quality Too much choice 🙈😂 Still to decide”

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Posted 2 years ago

“Received very quickly”

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Posted 2 years ago

“Looks great, even better than the pictures.”

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Posted 2 years ago

“All good,very prompt.”

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Posted 2 years ago

“100% Satisfaction 😀”

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Posted 2 years ago

“Excellent quality flooring at an excellent price! Delivered fast too. All in all 10/10”

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Posted 2 years ago

“Excellent communication and service. Used the click and collect option and the team at the warehouse in Nuneaton were brilliant and super helpful loading the car. Highly recommend.”

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Posted 2 years ago

“Very good quality floor with quick delivery”

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Posted 2 years ago

“Beautiful flooring”

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Posted 2 years ago

“Great product and excellent service.”

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Posted 2 years ago

“Great flooring”

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Posted 2 years ago

“Delivery was relatively quick up to Scotland. Vinyl is good quality and looks great. Can't beat the price. Driver found us even though delivery drivers often can't. Happy customer”

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Posted 2 years ago

“Great quality considering low price. Very happy.”

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Posted 2 years ago

“Thank you for the 2 free samples. No work has started yet requiring flooring.”

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Posted 2 years ago

“Sent out a sample the next day happy with the product definitely recommend this company”

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Posted 2 years ago

“Good service and good quality product”

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Posted 2 years ago

“Good product, sensible price and delivery on time,couldn’t ask for much more”

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Posted 2 years ago

“lots of choice samples arrived fast and are great quality”

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Posted 2 years ago

“The product was as described on the website and preparation and laying instructions reasonable. Very happy with finished result.”

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Posted 2 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,681 reviews