Second time we have ordered from your firm and again very pleased with the service we have received well done ,
The Eco step flooring we ordered is very good easy to lay as was the
Laminate we had last time good products at good reasonable prices wouldn't hesitate to recommend you to family and friends
Thank you
My delivery is not scheduled until Tuesday 25 th July (by arrangement) and my final opinion will obviously be guided by the satisfactory delivery of my flooring. However to date the member of staff who dealt with my order, Jack, has been extremely helpful and knowledgable And is a credit to your company.
The service was good and helpful shame about the video which was unavailable from u tube and the delivery was early so no problem might need another roll of underlay but what about the pp
I was happy to find the quality of vinyl I was searching for, and at an exceptionally good price.
My order was confirmed and processed almost immediately, and a delivery date was arranged. The order arrived on schedule - which was great!
However, the 'kerbside' delivery used by the company is very off-putting. As a single person I would not have been able to get the very heavy and large vinyl order into my hallway or front garden. I cannot call on other people to spend a day waiting for a delivery to arrive and then assist in getting from kerbside to my property.
But I was lucky, the deliveryman was brilliant and did get the vinyl into the house.
Other deliverymen might stick to the 'kerbside' rules.
This is a major problem to me, so reluctantly I would hesitate to make further purchases from the company.
Vinyl flooring not fitted yet but delivery very prompt; packaging very good; value for money? The delivery costs puts it back up to high street store costs but you don't have to wait for two weeks to take delivery. I'd definitely use them again.
Really good customer service which included instructions for laying the product and all the extra items that were needed to complete the job. We have not fitted the floor covering yet but it is a very exciting product.
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