How would you rate
Factory Direct Flooring?
"They had the stock and delivered within 2 days. The product is high quality and looks fantastic. Extremely pleased."
"Very good and courteous customer service.
Our perlato stone luxury tiles look great installed.
The tiles have a great anti slip texture and the tiles are not entirely rigid allowing a little flexure with installation."
"The “Clic vinyl” is very good quality and easy to lay ! Fast delivery was a bonus !
Thank you !"
"Fast delivery. Great product. Would buy again. Thanks"
"The price was much cheaper than for the same product from other sellers. Customer service was excellent. My only gripe is that the delivery is kerb side only which caused me huge problems trying to find an available adult to help me take delivery as people do not want to take the day off work. I do not understand as to why I can have an American Fridge Freezer delivered into my home but not 5 packs of flooring into the garage!"
"The person I spoke to responded like a human being."
"Great service great price delivered quick will use these guys again a real pleasure"
"Very quick delivery and very quick to reply to emails and excellent at sorting problems."
"In stock item and delivered on time can’t say no more!
The delivery drivers don’t seem to take care of the purchased items in their charge. Looking at the state of my goods on arrival, by all accounts the items got lobbed around, trampled on in the back of his truck (I had a look before he unloaded the items). Fortunately the items were well packaged before shipping to survive the journey in one piece, but only just."
"Website easy to use; order easy to place; prompt phone call to confirm delivery; next day delivery :)"
"Quick and efficient service. Delivered when we were expecting within days of the order being placed."
"Waited all day, finally arrived at 7, delighted it has come, as was annoyed it hadn't earlier. Delivery guys were nice though. Looks nice, look forward to it being laid!"
"Don't know about happy. I am pleased with the engineered wood, looks good and feels good"
"I am happy with the service from flooring direct and prompt delivery but can’t comment on flooring as yet as it has not been laid yet"
"Helpful. Quick delivery. Beautiful product."
"Item arrived on the promised day, well wrapped. Thank you."
"All of the boards were uniform and laid nicely with no need to 'adjust' the fit (to be fair, the sub-floor was also very flat and even).
All of the boards (from seven packs) presented a consistent loof of grain, with just enough variation to look interesting and natural, but not so much as to require sorting before laying.
Overall I I have been very pleased with both the ordering and delivery service and with the quality of the product."
"I was really happy with the flooring and underlay I received from factory flooring direct the only problem I had is the delivery which did not come on the day specified and on the phone I was told I would receive an am delivery free of charge for the next day but I’d already paid £30 for delivery which was not refunded so my delivery was not free of charge"
"This is the second time that I`ve bought from this company. As with the previous occasion, they were extremely efficient and helpful. Their prices are very competitive, the ordering process was easy and their "follow-up" `phone call to check the order was most helpful. Delivery was as promised and without problems. I am happy to recommend this company."
"good service,wide selection of flooring to choose from"
"Great prices for great products.
A speedy delivery time."
"Service with the company and online was very good. Unfortunately the lorry used was too large to get up our lane. My husband went down to meet them and ended up having to carry the delivery back himself with no assistance from the delivery men"
"Very good selection of laminate flooring, competitively priced
Ordered Saturday, phone call Monday, delivered Wednesday
Excellent service and what looks to be a quality product"