GoPrint3D Reviews

4.69 Rating 88 Reviews

94% of reviewers recommend GoPrint3D

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About GoPrint3D: GoPrint3D help organisations embrace 3D printing through a range of products and services.

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Phone:
01765 694 007

Email:
info@goprint3d.co.uk

Location:
College Business Park, Kearsley Road

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Merchant Metrics

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delivery methods

Next Day

average delivery time

Greater than 92%

on-time delivery

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"Great customer service, very helpful. Fast delivery. I would definitely use again - already have.."

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Posted 1 week ago

Thank you. We do our best to provide good customer service and get all orders dispatched and processed the same day.

Posted 1 week ago

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"Excellent communication and helpful staff, the package arrived next day even though i had ordered very close to the 5pm cut off."

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Posted 2 weeks ago

Thank you for your kind words Stuart.

Our team work very hard to process and get your orders dispatched the same day.

Posted 1 week ago

"Always have a very good experience with GoPrint3D, from first visiting there showroom to purchasing a 3D laser printer from them. Deliveries are always prompt. Can't fault them."

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Posted 1 month ago

Thank you Dave, we're glad you enjoyed visiting our showroom.

Our prompt deliveries our down to our hard working warehouse team who do their utmost to get orders out the door the same day. They will be thrilled to hear your feedback.

Posted 1 week ago

"Almost too good! - Ordered after 5, still arrived next day"

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Posted 2 months ago

Thank you Stuart, our warehouse team work hard to get all orders out the same day.

Posted 1 week ago

"Poor service, ordered 4 off and listed in stock but only 1 delivered and in stock, issue not resolved."

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Posted 2 months ago

Hi Mike,

Thank you for your feedback. I'd like to apologise for your poor customer experience on this occasion.

At the time of ordering we only had 1 in stock, however instead of saying "1 in stock" our website said "In Stock", not very helpful.

We had already taken steps to avoid this problem by telling people how many items we have in stock (up to a maximum of 10), for example:
https://www.goprint3d.co.uk/form-2-resin-tank.html

However it appears that not all our web pages were updated and that the page you ordered from is still using an old piece of code which simply says "In Stock" or "Not in stock".

I've instructed the web development agency we use to update this and all other pages with this feature.

Once again I'd like to apologise, and I hope this doesn't put you off using us in future.

Kind Regards,

David Whitehouse
Marketing Manager

Posted 2 months ago

"Next Day delivery on printing resin is great. Have not been let down on numerous occasions when speed is necessary for us."

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Posted 2 months ago

Hi Jonathan,

Thank you for your kind words. We do our best to fulfil customer orders as quick as possible.

Whilst we will always endeavour to get your goods to you the next day, from time to time things can run out, so we would always recommend you stock a spare :)

We hope you continue to use us in the future.

Thanks again,

David Whitehouse
Marketing Manager

Posted 2 months ago

"Quick and efficient"

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Posted 2 months ago

"Top quality service for small businesses!"

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Posted 2 months ago

"GoPrint 3D service is very good and fast. I would definitely recommend buying from them and I will surely continue doing it. Thank you GoPrint3D."

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Posted 3 months ago

"nice，better price with real product."

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Posted 3 months ago

"Polite, informative, patient and very helpful, I had no Idea, i new so little, GoPrint3d team guided me in, now I feel like an old hand. Thank you ! team GoPrint3D."

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Posted 3 months ago

Hi Luis,
Thank you for your kind words. It was great working with you on this project.
I look forward to hopefully working with you again.
All the best,
Elaine

Posted 3 months ago

"Good, quick and problem free service. What more do you want?"

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Posted 3 months ago

"We bought a Form 2 printer from Formlabs. After just 750 hours of printing the machine started to go wrong. We contacted GoPrint3D. They recommended buying a new resin tank and some more resin. We did this but still had the problem. After spending several months trying to get the machine going, finally we have been told that it needs £750 worth of repairs work..... apparently, this is just from normal wear and tear usage! Honestly, I would not expect a £3,000 printer to only last 750 hours. I'm very disappointed with GoPrint3D. They just say things like - "No other customer has had these kinds of issues" or "This is out of our hands". They shouldn't be selling machines where aren't good quality. They should be supporting customers. I have left a review for the printer on their website... they aren't showing it. They obviously don't want to hurt sales."

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Posted 4 months ago

Hello James,

I'm sorry you are having problems with your Form 2.

We are currently speaking to the manufacturer to try and resolve this problem with your out of warranty Form 2.

Regards,

David

Posted 4 months ago

"No complaints at all - great service"

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Posted 4 months ago

"The best as always."

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Posted 4 months ago

"product arrived in the agreed time frame."

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Posted 4 months ago

"Ordered after 5pm deadline but still delivered the next day, very well packaged and courier communicated when it would arrive. Perfect."

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Posted 4 months ago

"Delivered the next day. What more can you ask."

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Posted 5 months ago

"Always had exceptional service from GoPrint 3D. Placed early enough in the day, the package is usually in the office the very next morning. They keep sufficient stocks not to have to trawl around the web too much and we usually find the online service to be efficient enough not to be off-putting. Thoroughly recommended."

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Posted 5 months ago

"Great service"

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Posted 6 months ago

GoPrint3D is rated 4.69 based on 88 reviews

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