Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 544 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 22nd November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super quick delivery. Customer service is also fantastic if theres ever and issue wth stock thy will keep you updated”

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Posted 3 months ago

Thank you very much for the lovely review Joshua.

Posted 3 months ago

“Really impressed with service”

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Posted 3 months ago

Thank you for your kind words, Khalil! We're thrilled to hear that you were impressed with our service. Your satisfaction means a lot to us!

Posted 3 months ago

“Their delivery DPD lets them down not their fault overall they’re the experts that will help you”

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Posted 3 months ago

We appreciate your understanding, Ian! We truly appreciate your feedback and are glad to hear you believe in our expertise, despite any delivery hiccups!

Posted 3 months ago

“Very helpful sales team and great delivery.”

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Posted 3 months ago

Thank you for your review, Graham! We're so glad to hear that you found our sales team helpful and that your delivery went smoothly. Your feedback truly brightens our day!

Posted 3 months ago

“Very quick turnaround and delivery, very well packaged”

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Posted 3 months ago

Thank you very much for the 5* review!

Posted 3 months ago

“I've bought quite a few items from Additive-X and each time the support over the phone is amazing. The service is so quick also. I ordered a part on the internet then called to discus my order only to find it was already sorted & about to be dispatched! I've said it before....amazing service.”

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Posted 3 months ago

Thank you very much for the kind words Gervase! This makes us happy :)

Posted 3 months ago

“Professional and great service.”

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Posted 3 months ago

Hi Steve, Thank you for your fantastic review! We're delighted to hear that you found our service professional and top-notch. Your positive experience means the world to us, and we’re here anytime you need assistance!

Posted 3 months ago

“Brilliant !! Bought a printer and I damaged 2 parts...ordered tham just before 4pm and they were here next day. Also 2 printers I have bought from them are great and both customer service and technical support have been excellent.i will use these guys from now on for all spare parts. We'll done.”

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Posted 3 months ago

Hi Simon, Thank you! We’re happy to hear that you received your parts so quickly and that you’re pleased with both your printers and our support. Your trust means a lot to us, and we’re here to help!

Posted 3 months ago

“Business as it should be - straight forward, Thank you!”

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Posted 3 months ago

Hi Robin, Thank you so much for the wonderful 5-star review! We're thrilled to hear you found our service straightforward. Your satisfaction is our top priority, and we appreciate your support!

Posted 3 months ago

“Slightly disappointed to receive a email after ordering that they would have the item back in stick the following Monday. Then it arrives before the weekend.”

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Posted 3 months ago

Hi Paul, Thanks for your feedback! We're glad to hear that your item arrived a bit sooner than expected, although we apologise for any confusion caused by the earlier email. We appreciate your understanding and support!

Posted 3 months ago

“Its was a lovely experience dealing with them. But I saw a picture of them and they grey haired chap had untrustworthy eyes.”

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Posted 3 months ago

Hi Richard, Thanks for the 5 stars, so glad you had a great experience! As for the grey haired chap… don’t worry, that’s just his thinking face. 😄 Hope to see you again soon!

Posted 3 months ago

“This was my first experience with Additive-X and I can honestly say it was amazing, even kept me informed all the way. Thank you Additive-X for a fantastic service.”

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Posted 4 months ago

Hi Alan, Thank you for the fantastic 5-star review! We're delighted to hear that your first experience with Additive-X was amazing and that we could keep you informed throughout the process. Your satisfaction means the world to us, and we look forward to serving you again!

Posted 3 months ago

“Ordered easily and was delivered pretty quickly Setup an working ready”

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Posted 4 months ago

Hi Simon, Thank you for the amazing 5-star review! We're Happy to hear that your order process was smooth and your setup was quick. It's great to know you're all set to go! If you have any questions or need assistance in the future, don't hesitate to reach out.

Posted 3 months ago

“Had the Bambu filament in stock and were very helpful in resending the package after DPD failed to deliver the original package”

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Posted 4 months ago

Hi Nick, Thank you for your wonderful review! We're thrilled to hear that you found our service helpful in resolving the delivery issue. We appreciate your patience and support during the process. Always here to assist with any future needs!

Posted 3 months ago

“Their customer service is impeccable. I had an issue with the initial printer that arrived. After contacting customer service by email, I received a same day reply and an immediate replacement was ordered and delivered the next day in perfect condition. I cannot recommend them enough and will be buying from them again.”

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Posted 4 months ago

Thank you so much for your kind words. We really appreciate you taking the time to share your experience. We're sorry again that your first printer had an issue, but we're so glad we could get things sorted quickly for you. Knowing you'd recommend us and shop with us again truly means a lot to the whole team. Thanks again for your support. We're always here if you need anything!

Posted 4 months ago

“Very happy....Quick and friendly answers to my questions , no messing bought and next day delivery, perfect 10/10 👌”

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Posted 4 months ago

Hi there, Thank you for your fantastic review! We're so pleased to hear you had a smooth experience with quick responses and speedy delivery. We're all about making our customers happy, and it sounds like we nailed it! If you have any more questions or need assistance in the future, just let us know.

Posted 4 months ago

“Good support, knowledgeable staff and quick shipping.”

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Posted 4 months ago

Hi there, Thank you for your review! We're delighted to hear that you found our support helpful and our staff knowledgeable. Quick shipping is a priority for us, and it's great to know we hit the mark! If you ever need assistance, don't hesitate to reach out.

Posted 4 months ago

“Quick delivery, and quick to reply to emails. Having a great time with my Bambu H2D so far.”

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Posted 4 months ago

Hi Sophie, Thank you! We're thrilled to hear that you're enjoying the Bambu H2D and that our delivery and email reply speed met your expectations. Your satisfaction is what drives us! If you have any questions or need assistance, feel free to reach out anytime.

Posted 4 months ago

“Excellent always. Great value”

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Posted 4 months ago

Hi David, Thanks so much for the lovely review, it made our day! We're so glad to hear you're finding great value in what we do, and it means a lot to be called excellent. If there's ever anything you need or any way we can help, just give us a shout.

Posted 4 months ago

“Great friendly service, loving the Bambu purchase , even after one week I am still smiling about how good this machine is.”

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Posted 4 months ago

Hi Andy, That’s so great to hear! We love that you're still smiling a week in! The Bambu really is an impressive machine, and we're thrilled you're enjoying it. Thanks for the kind words about our service, too. We're always here if you need anything!

Posted 4 months ago

Additive-X Ltd is rated 4.9 based on 544 reviews