Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 811 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 3rd May 2026

Michael D Lockwood

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Staff friendly and helpful.”

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Posted 2 months ago

Thank you very much Peter :)

Posted 2 months ago

“Fantastic service will definitely be buying from yourselves again”

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Posted 3 months ago

That's great to hear Tony, thank you!

Posted 2 months ago

“Excellent service arrived quickly competitively priced. Highly recommended”

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Posted 3 months ago

Thanks very much for the review Anthony!

Posted 2 months ago

“Excellent staff and they put a lot of care into their work. Usually I would buy from a manufacturer direct, but there are many benefits to purchasing from AdditiveX and I would now say it's better to go through this supplier: They work officially and very closely with Formlabs and many other printer manufacturers; all staff have a fine grained knowledge of the printers; any issues and they are able to troubleshoot in real time. Much appriciated, thank you for excellent advice and first class service!”

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Posted 3 months ago

What a lovely review Peter, thank you so much from the whole team!

Posted 2 months ago

“Excellent service and assistance”

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Posted 3 months ago

Thank you Sean!

Posted 2 months ago

“Fast efficient service. Great stock. Shipping is exceptional.”

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Posted 3 months ago

Thank you so much Scott!

Posted 2 months ago

“It very clear or helpful when ordering filament. Ended up with refills.”

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Posted 3 months ago

Hi Denis, Sorry you didnt find our website clear, all our Bambu filament descriptions say either "Refill" or "With Spool" If you haven't opened the filaments you can contact us and return them for replacements or a refund?

Posted 3 months ago

“Amazing customer service”

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Posted 3 months ago

Thank you very much Pablo!

Posted 2 months ago

“Good response will buy from them again in the future”

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Posted 3 months ago

“Fantastic service , great price. Loeterally with me within 20 hours of ordering. The printer works amazing and been printing non stop since received. Highly recommended and will definately use again.”

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Posted 3 months ago

Thank you so much Daniel, happy to help and happy that you love the printer!

Posted 3 months ago

“Ordered a p1s combo came on time very helpful and very happy with my purchase”

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Posted 3 months ago

“Order my Bambu Lab H2C on the Monday Delivered Next day with no problems at all. Customer services was 10/10 and kept me informed and answered all questions asked with great Knowledge. Order some extra bits a few days later for the H2C and again very efficient. Can't give any less than 5 star from start to finish, Thanks”

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Posted 3 months ago

That is a FAB review thank you so much for taking the time!

Posted 2 months ago

“Excellent. Bought 3D printer for grandson. Went to Ripon to collect, it was lovely to go and see, ask questions etc. altogether a great experience. A very personal genuine business that support with after sales service too.”

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Posted 3 months ago

“Disappointed - found you guys and I’ve been please with the service and stock availability. As I’ve spent a bit of money I asked via live chat if there were any promotions or discount codes. Was offered free delivery but I was getting that anyway due to order value but was told they don’t do discount codes I accepted it and looked through my order, at the payment part there was a section to apply discount code. So I question this again via live chat and asked, if they don’t do discounts why is that on the website. I was told it was an error and will be removed. Surprisingly it’s still there. If promotions and discounts are not an option, let people know and remove that option, if they are but you don’t want to offer, then simply justify your position.”

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Posted 3 months ago

Hi Lee, sorry to disappoint you on the discount codes! The team are absolutely correct, we have only used it for what I would call a "voucher" code when a customer has returned something and wants a code to save money on their next purchase rather than a refund. I've asked the web team if the name can be changed because it is misleading, however one day we might start doing discount codes, just not right now!

Posted 3 months ago

“Ordered a Bambu printer in the morning and collected in the afternoon. The staff were great and helpful even offering to carry out to my car. Would highly recommend them”

Additive-X Ltd 5 star review on 14th April 2026

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Posted 3 months ago

Thank you so much for the review Lee! Very happy to help. Your printer looks great!

Posted 3 months ago

“Delivered what I ordered quickly, products arrived well packed. 10/10”

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Posted 3 months ago

“After 12 years in the 3D printing industry, I know that while many suppliers sell the same products at the same price, service is the true differentiator. Additive X is a cut above the rest. I had a very tight deadline due to holidays and needed a 'Live' solution. Through their excellent Live Chat, we analysed the logistics of my delivery—even looking at my street's geography—before deciding that local collection was my best bet. The process was seamless: easy parking, staff assistance with loading, and I was in and out in 8 minutes. The transaction was flawless from order to studio. Additive X is officially my go-to supplier, and I highly recommend them to anyone seeking a personal, professional buying experience.”

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Posted 3 months ago

Thank you so much for taking the time to leave us a lovely review Chris, we are very happy we could help!

Posted 3 months ago

“Brought a Bambu p1s and ams printer from Additive X cheaper than every other reliable supplier, shipping was fast and arrived in perfect condition”

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Posted 3 months ago

“Simply the best Tammy, Elaine, Ben They know and care about you and your work It’s their work also Incredible Been helping me last 4 years”

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Posted 3 months ago

David that is such a fantastic review for me (the MD) to read, thank you SO MUCH for taking the team. Tammy and Elaine are legends and Ben hasn't been here long but he is a legend-in-the-making - thank you!

Posted 3 months ago

“I ordered my Bambu Lab P2S and aware it wasn’t in stock but due was provided and my printer arrived 2 days early. Brilliant communication and now I know where they are I’ll be using them again”

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Posted 3 months ago

Thank you very much Andrew, we do try our best! Look forward to helping you again in the future.

Posted 3 months ago

Additive-X Ltd is rated 4.9 based on 811 reviews