Login
Start Free Trial Are you a business? Click Here

Additive-X Ltd Reviews

4.9 Rating 468 Reviews
98 %
of reviewers recommend Additive-X Ltd
4.9
Based on 468 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Additive-X Ltd Reviews

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

Write Your review

Anonymous
Anonymous  // 01/01/2019
This is the first time I have used Additive-X but will be looking to use again in the future. I can definitely recommend. Item in stock at competitive price and delivered quickly. Many thanks Mark
Helpful Report
Posted 3 months ago
Thank you for leaving a review, we are glad that you will use us again in the future and that you would recommend us! Happy printing.
Posted 3 months ago
I'm very happy that I purchased my printer from Additive-X. Their customer service is excellent.
Helpful Report
Posted 3 months ago
Thank you for leaving a review, we are glad you are happy with your purchase and our customer service team. We are sorry that you had to pay twice for one delivery, we will look into this.
Posted 3 months ago
Realised after ordering filament that the cheapest delivery charge is for next working day, ordered over the Easter bank holiday weekend on a Saturday should have received delivery on the Wednesday next working day to the Tuesday received delivery on the Thursday. £6.80 plus VAT is not cheap especially when they do not adhere to their next working day delivery.
Helpful Report
Posted 3 months ago
We are very sorry that there was a delay in your order meaning you didn't receive it next day. We are also sorry to hear that you are unhappy with the delivery charges we set these due to the courier etc. If you would like to discuss this any further please reach out to our customer service team on customerservice@additive-x.com or 01765694007
Posted 3 months ago
since 2022 i have been ordering parts and printers from additive suppliers , from original purchases and delivery i have never had any issues or challanges regarding thier service always polite responsive and quality service and products highly recommend
Helpful Report
Posted 3 months ago
Thank you for leaving us a review, we are so glad you have been a long term buyer with us we are very grateful and glad that you recommend us and are happy with our service. Happy printing!
Posted 3 months ago
Given that there was a Bank Holiday in the mix I found the customer service 5* and could not have asked for a quicker of more helpfull response and cannot reccomend Additive-X highly enough.
Helpful Report
Posted 3 months ago
Thank you for leaving a review, we are glad you were happy with our service and that you recommend us! Happy printing.
Posted 3 months ago
very good and quick service
Helpful Report
Posted 3 months ago
Thank you for leaving us a review we are glad you are happy with our service. Happy printing!
Posted 3 months ago
Absolutely brilliant. Great product. Easy ordering. Easy delivery. Thank you team
Helpful Report
Posted 4 months ago
Thank you for leaving us a review, we are glad you are happy with the product and our team. Happy printing!
Posted 3 months ago
Have done business with them 3 times now and have been amazing on all 3 occasions. I have purchase 2 printers on separate occasions and both literally arrived prior to lunch the very next day. Even though one was purchased at 4pm, you can't do better than that. On the 3rd occasion I reached out to them via chat and was also a great experience (I forget the young ladies name) but she helped instantly, knew her stuff and when I was cheeky and asked for a discount code (Sadly not able to provide but not her fault) she empathised and said she'dve done the same. Fair play for honesty. In the words of Arnie, I'll be back
Helpful Report
Posted 4 months ago
Thank you for leaving us a review we are glad you are happy with us and keep coming back again we appreciate it! Happy printing.
Posted 4 months ago
Excellent service and very quick delivery. Highly recommend.
Helpful Report
Posted 4 months ago
Thank you for leaving a review we are glad you liked our service and that you would recommend us! Happy printing.
Posted 4 months ago
Great team, knowledgeable, helpful and attentive to any issues you wish to discuss.
Helpful Report
Posted 4 months ago
Thank you for leaving us a review we are glad you were happy with the team. Happy printing!
Posted 4 months ago
Fantastic service. Very helpful and very responsive fast delivery will be purchasing all my printer products here.
Helpful Report
Posted 4 months ago
Thank you for leaving us a review we are glad you are happy with our service and delivery and glad you will be purchasing from us again! Happy printing.
Posted 4 months ago
Excellent repair job carried out by Craig on my Bambu X1 and very quick processing of my filament orders.
Helpful Report
Posted 4 months ago
Thank you for leaving us a review we are glad you are happy with your repair and filament order. Happy printing!
Posted 4 months ago
Ordered the A1 Combo as its was £10 less than bamboo and the delivery time was quicker. Package arrived perfectly and I haven't stopped using it! Would definitely recommend ordering your 3d printer from Additive-x if your unsure overall.
Helpful Report
Posted 4 months ago
Thank you for leaving us a review, we are glad you are happy with your printer and even better that you haven't stopped using it! Thank you for saying you would recommend us. Happy printing!
Posted 4 months ago
Excellent service, fast and efficient and friendly. Very happy to help with questions I had.
Helpful Report
Posted 4 months ago
Thank you for leaving us a review, we are glad you are happy with our service and glad we were able to help you with your questions. Happy printing!
Posted 4 months ago
Just a lovely bu ch of efficient little people....highly recommend
Helpful Report
Posted 4 months ago
Thank you for leaving us a review, we are glad you think we are efficient and would recommend us. Happy printing!
Posted 4 months ago
Great service! Will be using again, thank you.
Helpful Report
Posted 4 months ago
Thank you for leaving us a review, we are glad you are happy with our service and glad you would use us again. Happy printing!
Posted 4 months ago
I've ordered a few items off you and always be very good only problem I had is with nambu A1 AMS did not come with screws to fit main unit to stand
Helpful Report
Posted 4 months ago
Thank you for leaving us a review, we are sorry that the screws were missing please get in touch with our customer service team on customerservice@additive-x.com or 01765 694007 to arrange the screw being sent out.
Posted 4 months ago
I bought my Bambu lab A1 combo from Additive-x and have bought all my spares and supplies from them as well. Virtually everything I have ordered has been in stock as I placed the order,so no waiting for a week :). Everything has been delivered the next day, well packaged and arriving safely. I have already recommended them to friends and will continue to do so.
Helpful Report
Posted 4 months ago
Thank you for leaving us a review we are glad you chose to buy from us and thank you for recommending us! Happy printing.
Posted 4 months ago
Much cheaper than buying from the official site and the shipping was free and a lot quicker than my friend who bought from official
Helpful Report
Posted 4 months ago
Thank you for leaving us a review, we are glad you chose to buy from us! Happy printing.
Posted 4 months ago
Fantastic, would highly recommend.
Helpful Report
Posted 4 months ago
Thank you for leaving us a review, we are glad you would recommend us. Happy printing!
Posted 4 months ago
Additive-X Ltd is rated 4.9 based on 468 reviews