Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 542 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 22nd November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, even better than the official Bambu lab site! Even though I didn’t need them I received an email about setup and everything you’ll need which I thought was pretty great for first time users.”

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Posted 1 month ago

Thank you for your amazing review, Izell! We're thrilled to hear that you found our service to be of a very high standard. We always aim to provide helpful information for first-time users, so we’re glad that resonated with you!

Posted 1 month ago

“From pre purchase advice, order / delivery and technical support, everything was carried out promptly and professionally so very satisfied.”

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Posted 1 month ago

Thank you for your glowing review, Andy! We're thrilled to hear that you found our service prompt and professional. Your satisfaction is our top priority!

Posted 1 month ago

“Had a quick call with customer service to discuss my requirements before order & item was shipped really promptly”

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Posted 1 month ago

Thank you for your fantastic review, Jonathan! We're so glad you found our customer service helpful and that your order was shipped promptly.

Posted 1 month ago

“Pre-sales customer service was excellent. Order arrived on time, well packaged, an excellent product.”

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Posted 1 month ago

Thank you for the wonderful review, Nick! We're delighted to hear that you enjoyed our pre-sales service and that your order arrived well-packaged and on time. Your satisfaction means a lot to us!

Posted 1 month ago

“No bother, as usual!”

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Posted 1 month ago

Thank you for your excellent review, Nigel! We're thrilled to hear that you had another hassle-free experience with us.

Posted 1 month ago

“Quick and simple. Thanks.😁”

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Posted 1 month ago

Thank you so much for your lovely review, Delwyn! We’re delighted to hear that you found our service quick and simple.

Posted 1 month ago

“Product was 100% legit and next day delivery”

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Posted 1 month ago

Thank you for the fantastic review, Mitchell! We're glad to hear you found our product and delivery up to your expectations.

Posted 1 month ago

“Good service and very knowledgeable, Nest day delivery with DPD..”

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Posted 1 month ago

Thank you for your kind words, Billy! We're thrilled to hear you had a great experience with our service and delivery.

Posted 1 month ago

“Ordered a Bambu labs a1 combo 3d printer on Monday and it was delivered promptly on Tuesday. Great service.”

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Posted 1 month ago

Thank you Brian, happy 3D printing!

Posted 1 month ago

“Query with a small issue with their website was answered on a sunday which is good as I needed to get an order in. Good value, item arrived quickly.”

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Posted 1 month ago

Thank you for the review Simon. Hope we can help you again soon.

Posted 1 month ago

“Was unsure about ordering my first 3d printer but had online chat with colleague at addictive X , who was very helpful and answered all my questions, ordered my printer and it came 2 days later perfect, also follow up emails from addictive X providing links to help files ect , perfect company to deal with very impressed and would recommend”

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Posted 1 month ago

Thank you for the lovely review and very happy to hear you would recommend us!

Posted 1 month ago

“Hi have been buying 3D printers from Additive-X for over 7 years now. I have never once had any problems and any questions have always been answered fast and in a professional matter why at the same time keeping it friendly and personal feeling. So I was in no doubt that my latest 3D Printer was going be brought via Additive-X again and like normal it was shipped fast and come well packed and it’s been happily printing away. In the past when I have had a problem with a older Ultimaker S5 printer and the replacement parts could not be found on the site, it it needed was a fast email and Additive-X was able to get me a price and order the needed parts for me direct from the manufacturer.”

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Posted 1 month ago

Thanks for the lovely review Carla! Your H2S setup is looking great!

Posted 1 month ago

“Additive-x was excellent, from ordering to being delivered. I had a problem at checkout and when I rang up Tammy answered and helped me with get it sorted. My daughter said her printer was so much better than her old one”

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Posted 1 month ago

Great to here your daughter is happy with the printer and thank you so much for leaving us a lovely review.

Posted 1 month ago

“Great delivery time. Great company to deal with. Item is fantastic.”

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Posted 1 month ago

Thank you Stu!

Posted 1 month ago

“Very happy with my new printer and very fast delivery”

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Posted 1 month ago

Great news Tim! Thanks for the review

Posted 1 month ago

“Very good and prompt service”

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Posted 1 month ago

Thank you Philip!

Posted 1 month ago

“Ordered a large printer fairly late in the day. Got a call a few minutes later to say thanks for the order (seriously, nice touch!) and to say sorry that they might not be able to get it out the same day. No big deal, It's a big lump so perfectly understandable! It turned up the very next day, nicely wrapped and strapped to a pallet. No issues at all, would 100% recommend and use this company again.”

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Posted 1 month ago

Thank you so much for the lovely review!

Posted 1 month ago

“I have received 5 star service for aftercare from the team for my A1 Bambu Lab printer. Very quick to respond to emails, made a very quick plan to send out a replacement part which fixed the problem. Felt very much cared for and wanted to send a massive thank you to Chris and his team.”

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Posted 1 month ago

Thanks so much for the kind words.

Posted 1 month ago

“Very helpfull staff”

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Posted 1 month ago

Thank you for saying that Geoff!

Posted 1 month ago

“Great company to deal with. Super friendly and you can visit them to collect gear rather than waiting for postage and couriers etc If you live in the North of England that is!! Only an hour away from me and its a nice drive so I don't mind.”

Additive-X Ltd 5 star review on 23rd September 2025

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Posted 1 month ago

Thank you for the review Brett and that's a very smart set up you have!

Posted 1 month ago

Additive-X Ltd is rated 4.9 based on 542 reviews