Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, College Business Park, Kearsley Road,, Ripon
Rating: 4.88

4.9 Rating 200 Reviews

99 %

of reviewers recommend Additive-X Ltd

4.9

Based on 200 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
College Business Park, Kearsley Road,
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 30th November 2023

DIlyn Corbett

Additive-X Ltd 5 star review on 2nd October 2018

Dave Hoyles

Additive-X Ltd 5 star review on 21st March 2018

Dave Hoyles

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor customer service. I will go for the official Bambu lab store instead of resellers.”

Helpful Report

Posted 3 weeks ago

“Poor service, ordered 4 off and listed in stock but only 1 delivered and in stock, issue not resolved.”

Helpful Report

Posted 5 years ago

Hi Mike, Thank you for your feedback. I'd like to apologise for your poor customer experience on this occasion. At the time of ordering we only had 1 in stock, however instead of saying "1 in stock" our website said "In Stock", not very helpful. We had already taken steps to avoid this problem by telling people how many items we have in stock (up to a maximum of 10), for example: https://www.goprint3d.co.uk/form-2-resin-tank.html However it appears that not all our web pages were updated and that the page you ordered from is still using an old piece of code which simply says "In Stock" or "Not in stock". I've instructed the web development agency we use to update this and all other pages with this feature. Once again I'd like to apologise, and I hope this doesn't put you off using us in future. Kind Regards, David Whitehouse Marketing Manager

Posted 5 years ago

Additive-X Ltd is rated 4.9 based on 200 reviews