Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 639 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 639 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 23rd January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, dreat delivery and great aftercare - already recommended to a friend and would do it again.”

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Posted 3 days ago

Thank you so much Torin, that makes us happy!

Posted 6 hours ago

“Great service! Delivery was smooth and all arrived in good order. Very pleased with my purchase.”

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Posted 3 days ago

Thank you! Happy 3D Printing!

Posted 6 hours ago

“cracking customer service, kevin was exceptional”

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Posted 3 days ago

Thank you so much for your review!

Posted 6 hours ago

“Its very rare to find a company that makes you feel as valued as I have felt today, from the very first call for a stock inquiry to been assisted with ordering the correct items I was given all the assistance I needed and every question I had was answered, I have no doubt that Additive-X is by far the best experience I have had when making a large purchase and I will be a regular return customer...”

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Posted 5 days ago

Dean it makes my day reading reviews like this - I am going to share it with the whole team. THANK YOU from a happy MD

Posted 4 days ago

“I couldn't believe how fast the items arrived. Ordered one day arrived the next. Excellent service”

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Posted 6 days ago

Thank you Derek, we try our best to be quick!

Posted 6 days ago

“Quick delivery and easy to order”

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Posted 1 week ago

Thank you Natalie!

Posted 1 week ago

“Fantastic service throughout, i would highly recommend buying anything from additive-X.”

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Posted 1 week ago

“Quick and excellent service.”

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Posted 1 week ago

“Astonishingly fast dispatch and all arrived safely. Have not needed to approach the company for any support as all working well staright out of the box, so can't comment on that, but all good so far!”

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Posted 1 week ago

Glad you are happy so far Rachel!

Posted 1 week ago

“Excellent Service from Additive. The printer came before the expected delivery date and everything was in working order. Prices were also very competitive. I'll be using them again in the future!”

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Posted 2 weeks ago

Thank you so much Rupesh!

Posted 1 week ago

“Being all giddy, I ordered my printer without actually checking it was in stock (which it wasn't due to high demand). Team at Addictive-X emailed me and made me aware of this and kept me in the loop on when the new stock would be in. 5 days later I had my printer! Very professional throughout and answered any questions I had!”

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Posted 2 weeks ago

Thank you for the review Callum, happy printing!

Posted 2 weeks ago

“Really great to work with. Huge variety of filament and quick shipping!”

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Posted 2 weeks ago

Thank you Greg! That makes us happy.

Posted 1 week ago

“Superb service from this great company throughout the whole process.They excel in this field and are very helpful and friendly with it too , 10/10 from me”

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Posted 2 weeks ago

Thank you so much for that Ian, it makes us happy!

Posted 2 weeks ago

“First Class service, quick delivery, hope to do more business in the future.”

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Posted 3 weeks ago

Thank you Robert!

Posted 2 weeks ago

“Extremely fast service from Additive-X. My order was dispatched the same day for delivery the next day. Great choices and prices as well”

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Posted 3 weeks ago

Thank you Barry!

Posted 2 weeks ago

“Above and beyond. Their delivery service let Additive X down several times but the company were always proactive to resolve the issue without delay. I've reviewed them before and if anything, they've exceeded my expectations.”

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Posted 3 weeks ago

sorry for the delivery failures but thank you so much for the great review!

Posted 3 weeks ago

“Brilliant service. Fast delivery. Good communication.”

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Posted 3 weeks ago

Thank you Caroline, your set up is looking good. Have fun with the printer!

Posted 2 weeks ago

“I ordered a 3D printer. The website was easy to use. I received a number of emails linking to advice on the Bambu Wiki site which enabled me to familiarise myself with the product before receiving it. Free next day delivery was advertised. I received a text from the delivery company saying my parcel was "delayed" but not by how much. Additive-X rang me and advised that the parcel would be delayed until the next day because the delivery company did not have enough capacity. I was therefore able to go out without guessing if I would miss the parcel. Nobody has ever done this before and it showed a high level of customer service on the part of Additive-X. Product arrived in good order and well-packed. I would recommend this firm to my friends.”

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Posted 3 weeks ago

Thank you so much for leaving us a review Roy and delighted to hear you would recommend us!

Posted 2 weeks ago

“I just wanted to take a moment to say how impressed we’ve been with Additive-X. From the point of ordering our 3D printer, the communication was prompt, courteous and clear. We were kept well informed throughout the process, and using DPD for delivery was the icing on the cake. They’re by far the most reliable courier out there, so that immediately gave us confidence. When we later discovered a manufacturer’s fault with the printer, Additive-X response was excellent. They were straight onto it, apologised without hesitation, and went out of their way to get the part replaced quickly. It was all handled at their cost and effort, not ours, which says a lot about how they operate as a business. Additive-X is a genuinely brilliant company to deal with, and there’s a real can-do attitude running right through the company, and that’s incredibly refreshing to see these days. Thanks again for the great service.”

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Posted 3 weeks ago

Thank you so much Richard for taking the time to leave a detailed review and say such nice things, it really means a lot to the team to read reviews like this :)

Posted 3 weeks ago

“Exceptionally good, exceptionally easy. I went from a product enquiry to delivery in less than 24 hours. Seamless!”

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Posted 3 weeks ago

Additive-X Ltd is rated 4.9 based on 639 reviews