Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 542 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 22nd November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company are amazing I ordered a printer for next day delivery but phoned then and said I needed delivery on a specific day which the happily did. When I got printer there was a problem with a part 1 small phone call part sent next day delivery with no charge will 100% be using again”

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Posted 53 minutes ago

“Super fast delivery and a great price :-)”

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Posted 20 hours ago

“Great service a1 working out of the box Very happy customer thank you”

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Posted 2 days ago

Thanks very much for the review Kevin, happy 3D printing!

Posted 1 day ago

“Great next day delivery and good filaments in stock had the x1c and a1 printers off them to and thay never let me down either ,always help on had if needed to ,been 3d printing for 15 years al will always use this company from now on...”

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Posted 2 days ago

Thank you very much James, here's to the next 15 years!

Posted 1 day ago

“Delivered when promised with excellent communication and they were able to resolve a mistake I made on my order form in a very friendly and efficient manner”

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Posted 3 days ago

Thank you very much for the kind review John!

Posted 1 day ago

“Ordered a Bambu A1 and had incredible service, accidentally ordered something with it and when i cancelled the item i got the refund and they said i could keep it! Id been a customer for about 5 mins. Companies could really take a leaf out of A-X's book here. I was nervous about ordering a 3d printer as its a huge outlay for a frivolous hobby but A-X made me feel confident to take the plunge on it.”

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Posted 3 days ago

Hi Gary, so glad you are happy with us. It's a great hobby, you're going to have a lot of fun!

Posted 1 day ago

“Order was delivered next day as promised.. Part was packaged well.”

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Posted 3 days ago

“Excellent service ordered printer and picked up 1/2 hour later was given Excellent advice on set up and basic printing . Thanks”

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Posted 3 days ago

“Had an issue with my AMS order and issue was dealt with quickly and professionally. Absolutely first class customer service, cannot recommend enough!”

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Posted 3 days ago

“Good fast service”

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Posted 1 week ago

Thank you for saying so John!

Posted 5 days ago

“Absolutely amazing next day delivery came perfectly packaged!”

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Posted 1 week ago

Thank you Lewis, glad you were happy!

Posted 5 days ago

“Very fast delivery and very helpful support. Well worth going through Additive-X - highly recommended!”

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Posted 1 week ago

Thank you very much for saying so Tim! Very kind of you

Posted 1 week ago

“you know you often think this is too good to be true re the prices of things … well this was what i originally thought …. i was wrong , it was good and true . great price , the cheapest i could find any where and super swift delivery . totally recommended i bought the ams light plug and play really , no issues at all from product or ordering”

Additive-X Ltd 5 star review on 13th November 2025

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Posted 1 week ago

Looks good Sarah! Thank you so much for taking the time to leave a review. Happy 3D Printing.

Posted 1 week ago

“Excellent quick dispatch and messages about order progress as the item wasn't in stock when ordered.”

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Posted 1 week ago

Thank you very much for leaving us a review!

Posted 1 week ago

“Excellent service, really helpful and went out of their way to satisfy. Will use again.”

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Posted 1 week ago

Thank you Malcolm, that makes us happy!

Posted 1 week ago

“Courteous, friendly and delivered promptly.”

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Posted 1 week ago

Thank you for saying so John!

Posted 1 week ago

“Very helpful sales department. Very easy ordering online. Haven't used customer support. Let's hope i never have to. Im sure it would be a good experience though”

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Posted 2 weeks ago

Thank you very much Vivian. I hope you don't have to contact them but Technical are great too :)

Posted 2 weeks ago

“Really good service on top of everything and really fast response times.”

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Posted 2 weeks ago

Thank you VERY much for saying so Clara!

Posted 2 weeks ago

“I purchase a Bambu Lab A1 Combo from Additive X after purchasing a A1 Mini Combo directly from Bambu Lab. The machine was faulty and their after sales were absolutely abysmal. I needed to replace the printer asap as this was a birthday present off his Dad. After seeing the amazing reviews for the team, particularly regarding after sales issues, I reached out to them prior to purchasing. They completely reassured me that I was in safe hands and I purchased straight away. The printer arrived the following day, and (so far) - we have had no issues what so ever. Bambu Lab, on the other hand have still not rufunded us for the returned faulty printer. Would highly reccommend Additive X to anyone and would definately advise anyone looking and considering buying direct not to do so and use this fantastic company instead.”

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Posted 2 weeks ago

Thank you VERY much for the kind words Vicky!

Posted 2 weeks ago

“They have a Telephone No. so you can actually talk to a human as apposed to talking with an AI. chat session and they know there business , answered all my questions and put me at ease. Ordered a Bambu P2S combi about midday Monday and it arrived before 10am Tuesday. Great company and i will be using them again.”

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Posted 2 weeks ago

Thank you so much Paul for saying lovely things!

Posted 2 weeks ago

Additive-X Ltd is rated 4.9 based on 542 reviews