Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.87

4.9 Rating 386 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 386 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 20th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good and quick service”

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Posted 2 days ago

Thank you for leaving us a review we are glad you are happy with our service. Happy printing!

Posted 2 days ago

“Easily found my way round the site, the prices seemed reasonable, delivery was prompt and arrived safe and sound.”

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Posted 2 months ago

Thank you for leaving us a review glad you found our site easy to use, happy printing!

Posted 2 months ago

“thank you for your quick turn round of my filament order ,i would have liked differant colours but thet are on back order how long would the order take on back order i would like to know more on the new bed plates and how to use them i have recomened the P1S to a friend and he came to Ripon and bourght one thats how much i like your company and service i have a PS1 myself had a few problems but now get some realy good prints Regards Terry”

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Posted 3 months ago

Thank you for leaving a review, we do try to have as many colours in stock sorry we didn't on this occasion. We are glad you like our company and service and thank you for recommending us!

Posted 3 months ago

“Very quick service, everything well packed. The reason I knocked one star off is I wasn’t given the cheaper option of standard delivery for some reason making delivery costs a bit steep.”

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Posted 3 months ago

Thanks for your review and glad you like our service. We only have one standard delivery option at £7.80 which has been set due to our courier and packaging costs or free on orders over £100.

Posted 3 months ago

“I really like Additive for Bambu related parts or filaments (for 3D printing). The shipping is always super fast, when ordered with next day delivery, the stuff tends to get send out same night ready for next day. ONLY downside is cost. Additive is more expensive than Bambu direct, sometimes a few pence, sometimes a bit more. For example, the following order is £184.15 from Additive Complete Hotend 0.4mm hardened Extruder Unit PETG-CF PLA-CF PVA Support Whereas from Bambu directly, the same order is £170.35 I tend to decide where to order based on shipping. Bambu used to ship daily with next day delivery, but now they went massively downhill. I tend to wait easily a week for the stuff whereas Additive offers next day. The above order would cost an additional £7.80 for next day delivery from Additive, but Bambu doesn't offer here next day, even if I'd be happy to pay for it. Basically apart from price I just cannot fault Additive-X at all. But I do decide based on urgency whether to order there or Bambu. For example right now I am waiting for an Additive order as well as Bambu order. Additive stuff I need today, Bambu stuff is nice to have :)”

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Posted 4 months ago

Thank you for your feedback, Bambu are currently running some Black Friday deals on filament which we just can't match I am afraid. We also do offer free delivery on orders over £100, the difference is its not 100% guaranteed next day. However we will look into the pricing after the offers end and make sure they match. Thank you for saying you can't fault us as well!

Posted 4 months ago

“Happy with Additive-X as a whole. Only negitive will be the despatch time on some of the Bambu Lab filiments and the lack of comunication with an acurate delivery date.”

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Posted 8 months ago

Thank you for your review. We're really sorry about the lack of communication regarding the delivery dates. Sometimes we don't get accurate dates from Bambu Lab, which makes it hard to give you exact updates. We apologize for any inconvenience this caused.

Posted 8 months ago

“Easy to navigate website, fast delivery, reasonable prices”

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Posted 3 years ago

Thank you for your review of our website and service. We're glad to hear that it was easy to navigate and we were able to get the product you needed quickly!

Posted 3 years ago

“amazing site with fast shipping, only problem they dont take bitcoin as payment”

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Posted 5 years ago

“They delivered my goods”

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Posted 6 years ago

“They shipped what I ordered.”

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Posted 6 years ago

“Sent stuff to us.”

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Posted 7 years ago

“On the whole I am very happy with the service I receive, my only gripe was that they sent out a pair of resin trays that were on back order but couldn't bundle the acrylic cleaner with them to save on carriage.”

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Posted 7 years ago

Hi there, Thank you for your review. You placed two separate orders and it just so happened that the 2nd order was dispatched on the same day as the resin tanks arrived into our warehouse. We did however, provide part shipment on your existing order to ensure you got all your goods as soon as possible at cost to ourselves. Kind Regards, David

Posted 7 years ago

“Service is good but trying to information on other printers and products is a total nightmare !!”

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Posted 8 years ago

Hi Richard, Sorry that we've not been as responsive as we perhaps should have been. We've experienced a period of fairly strong growth and are looking at ways of improving our service. If you can let me know what information you need I'll ensure that it gets to you in a timely manner. Please email info@goprint3d.co.uk any questions you may have. Kind Regards, David Whitehouse

Posted 8 years ago

“Can't fault the service at all. My only gripe about the product is that there was no UK plug included.”

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Posted 8 years ago

Hi Douglas, We're terribly sorry to hear that. We're going to send out a UK plug to you tonight. If you have any further problems, please don't hesitate to contact us on 01765 694 007 or email info@goprint3d.co.uk and we'll do our best to help you. Kind Regards, David

Posted 8 years ago

“The items I ordered were quickly processed and arrived on time.”

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Posted 9 years ago

“Good product, Quick Delivery and good Customer Service”

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Posted 9 years ago

Additive-X Ltd is rated 4.9 based on 386 reviews