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Additive-X Ltd Reviews

4.9 Rating 437 Reviews
98 %
of reviewers recommend Additive-X Ltd
4.9
Based on 437 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Additive-X Ltd Reviews

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Anonymous
Anonymous  // 01/01/2019
Items arrived eventually, it took that long I forgot I even ordered it. All I ordered was a PTFE adapter and spare cable. I ordered the same things off ali express about 3 days later and they came within 8 days.. probably won't use this site again but there wasn't any issues with the order..thanks
Helpful Report
Posted 5 months ago
Sorry to hear that your order took a while to ship and sorry you weren't contacted to tell you your order would be delayed.
Posted 5 months ago
Additive X themselves as always are faultless Their decision to change delivery partner however gave me the worst experience. First day the company couldn't be bother to deliver it and said they had tried - I was home all day Second day they left it outside the main flat block doors by the road and said the delivery was "signed for"... Not what you want when you're ordering £140 worth of resin...
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Posted 8 months ago
Firstly thank you for saying your kind words about us. We are so sorry about the courier mess up and do agree it's not what you want and can only apologise, if you paid for delivery please get back in touch for a refund.
Posted 8 months ago
Resin trays arrived safely but delayed
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Posted 7 years ago
We have just been supplied with some FormLabs resin which is out of date and has cost us a lot of time to sort out why our prints are failing
Helpful Report
Posted 8 years ago
Hi Dave, Sorry you were having issues with your 3D Printer. As you know it turned out you were incorrectly informed by Formlabs, the date on the resin was the manufacture date, not the expiry date. I believe Formlabs should have been in touch with you to inform you of this. Hopefully you'll be up and running soon. We are doing everything we can to ensure that is the case. Kind Regards, David
Posted 8 years ago
Additive-X Ltd is rated 4.9 based on 437 reviews