Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.89

4.9 Rating 501 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 28th September 2025

Additive-X Ltd 5 star review on 18th June 2025

Jonah Benson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range of quality products available & always delivered promptly without issue. The staff are some of the friendliest, most helpful people and I will always make Additive-X my go-to for supply of 3D printing products.”

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Posted 2 weeks ago

Thank you Kathryn, that really is a lovely review. Makes us happy! Jo

Posted 2 weeks ago

“Excellent shipping and fast and reliable communication channels for large products.”

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Posted 2 weeks ago

Klaidas, thank you for your excellent review! We’re thrilled to know that you had a great experience. Your satisfaction is our priority!

Posted 2 weeks ago

“Very good service and very helpful”

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Posted 3 weeks ago

Thank you for your kind words, Brian! We are glad we could help!

Posted 3 weeks ago

“Easy to order, clear website. They phoned and check everything. Delivery was exceptional. Pallet delivered right to my workbench. The driver even helped me lift the printer onto the bench. Outstanding service. H2D has been printing co”

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Posted 3 weeks ago

Thank you so much for your fantastic review, Paddy! We’re delighted to hear that your ordering experience was smooth and that the driver could assist you with the delivery.

Posted 3 weeks ago

“A good range of items meant Additive-X had the exact printer part I needed. When the part went out of stock, Jo at AX emailed me to let me know more were already on order and to give me an estimated date. There was a later update and then courier tracking was also very informative. Very good transaction all 'round.”

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Posted 3 weeks ago

Thank you for your wonderful feedback! We're thrilled to hear that you found exactly what you needed and that Jo was able to keep you updated throughout the process. It's our aim to provide smooth transactions and excellent service every time.

Posted 3 weeks ago

“Seamless rapid service.”

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Posted 3 weeks ago

Thank you Terence!

Posted 3 weeks ago

“Great to deal with, stock was not available of the product I wanted but they sorted me out with an alternative and it was delivered super quick! Highly recommend.”

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Posted 3 weeks ago

Thank you Gary! Appreciate you taking the time to give us a great review.

Posted 3 weeks ago

“Additive-X are very helpful and easy to deal with. In addition, I have found that they are very competitivly priced and still much easier to deal with than their suppliers.”

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Posted 3 weeks ago

Thank you very much Richard, that makes us happy!

Posted 3 weeks ago

“Amazing speedy delivery and when I phoned them with questions they were perfect. I'll be back!!!!”

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Posted 1 month ago

Thank you so much for your glowing review, Michael! We’re thrilled to hear you were pleased with our speedy delivery and the support you received when you called. Looking forward to having you back!

Posted 4 weeks ago

“Great Service and Great Prices.. Propar Company”

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Posted 1 month ago

Thank you so much for your wonderful review, Peter! We're thrilled to hear that you found our service and prices to be top-notch. we look forward to serving you again in the future!

Posted 1 month ago

“From the start I knew I’d found a good company. I bought a Bambu A1 mini. It arrived next day with some free filament to get me started .By far the best value for money I’ve found online. Even had an email from the MD. This is my first venture into 3D printing and I’m glad I chose Additive X… even if it sounds like something you put into your fuel tank to improve performance.”

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Posted 1 month ago

Thank you David! We're glad to have a customer like you and we are all about improving performance! From Jo the MD

Posted 1 month ago

“Arrived next day with very good price”

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Posted 1 month ago

Thank you for your fantastic review, Nick! We're delighted to hear that your order arrived the next day as promised and at a great price. Your feedback truly makes our day!

Posted 1 month ago

“Amazing service and communication from the team at Additive-X - very quick to respond to a problem and followed up quickly - couldn’t have been happier and grateful for the efforts the team went to to deliver excellent customer service. Will use again for sure.”

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Posted 1 month ago

Thanks so much for your positive feedback Nick. We pride ourselves on our excellent customer service so it's always lovely to receive such postive comments. Thanks again! :)

Posted 1 month ago

“Excellent company to deal with Very helpful staff Could not fault one thing with them”

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Posted 1 month ago

Arthur, your review made our day, thank you! We’re so pleased our team could be of help, and we’re excited for the chance to work with you again in the future.

Posted 1 month ago

“Excellent customer service. I recently purchased a Bambu Labs P1S 3D printer. I booked online a phone call with Chris to chat with the team before my purchase for advice. Unfortunately, Chris was out of the office that day, but slightly later than planned I received a call from Paul? who was most helpful in answering all my queries. Back online, and I ordered a printer and a few accessories on Friday. I live in Jersey, so no next-day delivery service. Tuesday the accessories were delivered, fantastic. but no printer. Quick email to Additive-X. Received a prompt reply from Elaine, who was straight on the case, checking with the delivery agent. Slight problem with labels on the box, and Jersey Customs had held one box back!!. Printer finally delivered a couple of days later. Would highly recommend Additive-X, and wouldn't hesitate to use again.”

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Posted 1 month ago

Thank you so much for your wonderful review, Graeme! We're thrilled to hear that our team, especially Paul and Elaine, were able to assist you during your purchasing journey. We appreciate your understanding of the delivery situation and are glad everything worked out in the end. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Posted 1 month ago

“Ordered a Bambu p1s on Friday afternoon and chose sat delivery option.printer was here delivered on time on Saturday and after about an hour setting il was printing my first pieces First class service”

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Posted 1 month ago

Thank you for your fantastic review, David! We're delighted to hear that your new printer arrived on time and you were able to start printing so quickly. Your appreciation means a lot to us!

Posted 1 month ago

“Super helpful very supportive in information and understanding they do not leave you waiting and respond back very swiftly pleasure to purchase from 10/10”

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Posted 1 month ago

Thank you very much for saying that Richard!

Posted 1 month ago

“Super quick delivery. Customer service is also fantastic if theres ever and issue wth stock thy will keep you updated”

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Posted 1 month ago

Thank you very much for the lovely review Joshua.

Posted 1 month ago

“Really impressed with service”

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Posted 1 month ago

Thank you for your kind words, Khalil! We're thrilled to hear that you were impressed with our service. Your satisfaction means a lot to us!

Posted 1 month ago

“Their delivery DPD lets them down not their fault overall they’re the experts that will help you”

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Posted 1 month ago

We appreciate your understanding, Ian! We truly appreciate your feedback and are glad to hear you believe in our expertise, despite any delivery hiccups!

Posted 1 month ago

Additive-X Ltd is rated 4.9 based on 501 reviews