Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 607 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 607 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 6th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website allowed me to compare the various printers in some detail and to make an informed choice. Ordering was simple, with a range of payment methods to choose from, including PayPal to spread the cost. Prices were fair, reflecting the current manufacturers' price cuts. The printer was dispatched quickly and the chosen courier delivered it the next day within the stated time slot. An email was teceived from Additive X giving a range of reference material to assist in setting up, trouble shooting, and getting started which is useful. Overall, this was a 5 star service..”

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Posted 1 month ago

“Fantastic from start to finish. I’ve had a few orders now from them and it’s always straight forward and quick. Both collection and delivery services is fantastic. And always on hand to help if you have any questions.”

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Posted 1 month ago

“"no-reply" emails are just rude. they have to be removed.”

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Posted 1 month ago

“Always top customer service. Craig did a geat job in sorting the problems with my Bambu X1 Carbon. I may need to use his skills again as I am getting a strange clicking sound when printing.”

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Posted 1 month ago

“Order processed quickly and cheaper than direct from the manufacturer. Helpful info on website.”

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Posted 1 month ago

“This company are amazing I ordered a printer for next day delivery but phoned then and said I needed delivery on a specific day which the happily did. When I got printer there was a problem with a part 1 small phone call part sent next day delivery with no charge will 100% be using again”

Additive-X Ltd 5 star review on 22nd November 2025

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Posted 1 month ago

“Super fast delivery and a great price :-)”

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Posted 1 month ago

“Great service a1 working out of the box Very happy customer thank you”

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Posted 1 month ago

Thanks very much for the review Kevin, happy 3D printing!

Posted 1 month ago

“Great next day delivery and good filaments in stock had the x1c and a1 printers off them to and thay never let me down either ,always help on had if needed to ,been 3d printing for 15 years al will always use this company from now on...”

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Posted 1 month ago

Thank you very much James, here's to the next 15 years!

Posted 1 month ago

“Delivered when promised with excellent communication and they were able to resolve a mistake I made on my order form in a very friendly and efficient manner”

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Posted 1 month ago

Thank you very much for the kind review John!

Posted 1 month ago

“Ordered a Bambu A1 and had incredible service, accidentally ordered something with it and when i cancelled the item i got the refund and they said i could keep it! Id been a customer for about 5 mins. Companies could really take a leaf out of A-X's book here. I was nervous about ordering a 3d printer as its a huge outlay for a frivolous hobby but A-X made me feel confident to take the plunge on it.”

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Posted 1 month ago

Hi Gary, so glad you are happy with us. It's a great hobby, you're going to have a lot of fun!

Posted 1 month ago

“Order was delivered next day as promised.. Part was packaged well.”

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Posted 1 month ago

“Excellent service ordered printer and picked up 1/2 hour later was given Excellent advice on set up and basic printing . Thanks”

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Posted 1 month ago

“Had an issue with my AMS order and issue was dealt with quickly and professionally. Absolutely first class customer service, cannot recommend enough!”

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Posted 1 month ago

“Good fast service”

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Posted 1 month ago

Thank you for saying so John!

Posted 1 month ago

“Absolutely amazing next day delivery came perfectly packaged!”

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Posted 1 month ago

Thank you Lewis, glad you were happy!

Posted 1 month ago

“Very fast delivery and very helpful support. Well worth going through Additive-X - highly recommended!”

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Posted 1 month ago

Thank you very much for saying so Tim! Very kind of you

Posted 1 month ago

“you know you often think this is too good to be true re the prices of things … well this was what i originally thought …. i was wrong , it was good and true . great price , the cheapest i could find any where and super swift delivery . totally recommended i bought the ams light plug and play really , no issues at all from product or ordering”