Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 600 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 600 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 6th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi have been buying 3D printers from Additive-X for over 7 years now. I have never once had any problems and any questions have always been answered fast and in a professional matter why at the same time keeping it friendly and personal feeling. So I was in no doubt that my latest 3D Printer was going be brought via Additive-X again and like normal it was shipped fast and come well packed and it’s been happily printing away. In the past when I have had a problem with a older Ultimaker S5 printer and the replacement parts could not be found on the site, it it needed was a fast email and Additive-X was able to get me a price and order the needed parts for me direct from the manufacturer.”

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Posted 3 months ago

Thanks for the lovely review Carla! Your H2S setup is looking great!

Posted 3 months ago

“Very pleased with the level of service from Additive-X. Would highly recommend them”

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Posted 14 hours ago

“Great to deal with no issues and fast delivery”

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Posted 17 hours ago

“Delivery is very quick, staff is very responsive and helpful. No issue with the printer so far.”

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Posted 3 days ago

“I wanted to share my positive experience with your company. The services provided were excellent and of very high quality. I was also very impressed with the products themselves. The team truly did a wonderful job. Thank you for your outstanding work!”

Additive-X Ltd 5 star review on 2nd January 2026

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Posted 4 days ago

“Prompt delivery. Helpful website. Product very good”

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Posted 4 days ago

“Afrer looking for spares that can be delivered quickly, additive-x appeared on my search results.. Been running a bambu x1c solid for a year and parts are now starting to wear, to minimise any potential down time, i ordered a complete hotend, with a 0.4 nozzle. From order to delivery was only a few days. Very happy with the service and speed of delivery. Have added additive-x to my UK spares suppliers.”

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Posted 1 week ago

“The best shop !! My little one wanted a 3D printer and the service, help and guidance provided was unreal. They are very attentive, on time and great team that can make you feel confident with your decisions.”

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Posted 1 week ago

“Ordered a P1S and it arrived within 2 days ready for Xmas. Also ordered extra pla refills without realising I needed the spools, anyway, all dealt with very professionally. Highly recommend supplier of 3D printing equipment.”

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Posted 1 week ago

“Excellent service, rapid next day delivery for urgent orders”

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Posted 1 week ago

“Great service very quick delivery”

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Posted 1 week ago

“⭐️⭐️⭐️⭐️⭐️ Great store and full professionalism. Very good contact with customer service - helpful, matter-of-fact and willing to advise, even with more technical questions. The order was completed quickly, the equipment was solidly packed and in accordance with the description. You can see that they know about 3D printing and offer a proven, high-quality assortment. I definitely recommend Additive-X - I will definitely come back for more shopping.”

Additive-X Ltd 5 star review on 24th December 2025

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Posted 1 week ago

“Fantastic customer service, lady I spoke to went above and beyond beyond to get my printer to me”

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Posted 2 weeks ago

“Spoke to support guys and found what was causing issue ordered spare part which arrived quickly - great service”

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Posted 2 weeks ago

“Fantastic service! Out of stock everywhere, website said they were expecting stock that day so I rang and the lady I spoke to said once stock was counted and allocated to outstanding orders she would ring me straight back if they had one for me. And they did, within a few hours. Shipped an hour later. Absolutely fantastic service, cannot fault at all! Saved my Christmas”

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Posted 2 weeks ago

“Excellent service from Additive-X. My H2S is the second printer I have purchased from them and service was faultless from order to delivery. I am happy to purchase more printers from them and thoroughly recommend to all prospective buyers. A 5-star service through out and with lightning fast response to any questions or queries. - Thank you Additive-X.”

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Posted 2 weeks ago

Thank you for the great review Paul!

Posted 2 weeks ago

“Great team very helpful”

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Posted 2 weeks ago

Thank you very much!

Posted 2 weeks ago

“We ordered a 3d printer for our son for christmas, there was a dfelay in stock. But they team sorted it for a few days after order. Which we really appreciated. Next day once the order was back in place for delivery cannot thank them enough for their efforts.”

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Posted 2 weeks ago

“Great service so far. One item (which is in high demand) was out of stock, after me ordering, but Kevin was in touch to inform and let me know when due in, and sent the part order through. Will definitely consider for future purchases. Cheers...”

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Posted 2 weeks ago

“Excellent company and even better customer service.. no stupid ai bot just speaking to a human”

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Posted 2 weeks ago

“Very trustworthy company.”

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Posted 2 weeks ago

Additive-X Ltd is rated 4.9 based on 600 reviews