Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 713 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 713 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 28th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi have been buying 3D printers from Additive-X for over 7 years now. I have never once had any problems and any questions have always been answered fast and in a professional matter why at the same time keeping it friendly and personal feeling. So I was in no doubt that my latest 3D Printer was going be brought via Additive-X again and like normal it was shipped fast and come well packed and it’s been happily printing away. In the past when I have had a problem with a older Ultimaker S5 printer and the replacement parts could not be found on the site, it it needed was a fast email and Additive-X was able to get me a price and order the needed parts for me direct from the manufacturer.”

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Posted 6 months ago

Thanks for the lovely review Carla! Your H2S setup is looking great!

Posted 6 months ago

“Simply the best Tammy, Elaine, Ben They know and care about you and your work It’s their work also Incredible Been helping me last 4 years”

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Posted 9 hours ago

David that is such a fantastic review for me (the MD) to read, thank you SO MUCH for taking the team. Tammy and Elaine are legends and Ben hasn't been here long but he is a legend-in-the-making - thank you!

Posted 8 hours ago

“I ordered my Bambu Lab P2S and aware it wasn’t in stock but due was provided and my printer arrived 2 days early. Brilliant communication and now I know where they are I’ll be using them again”

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Posted 10 hours ago

Thank you very much Andrew, we do try our best! Look forward to helping you again in the future.

Posted 8 hours ago

“Excellent customer service and quick delivery. Certainly a “five star” company.”

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Posted 19 hours ago

Thank you very much!

Posted 8 hours ago

“Fast delivery and great, easy service to use for a beginner”

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Posted 1 day ago

“Superfast delivery, great comms and a very swift inquiry response!”

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Posted 1 day ago

Thank you so much for the review David, we do try to be quick!

Posted 1 day ago

“Can't praise the team enough There service was second to none Medals for everyone Fantastic service”

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Posted 1 day ago

Thank you so much Gordon, really kind of you to say so!

Posted 1 day ago

“Fantastic from start to finish. Kept in contact, fantastic communication even after delivery of printer.. couldn’t fault at all. Hope to return when it’s time to upgrade!”

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Posted 1 day ago

Very kind of you to leave us a lovely review Ricky, thank you!

Posted 1 day ago

“Very good, from my order to delivery, excellent.”

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Posted 1 day ago

Thank you so much for saying so Andrew!

Posted 1 day ago

“great service and cimmunication, highly recommend”

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Posted 2 days ago

Thank you James, that makes us happy!

Posted 1 day ago

“Order was processed and delivered quickly. Online advice was helpful.”

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Posted 2 days ago

Thank you very much for the review Nicky

Posted 2 days ago

“Excellent service. Quick delivery and great help. Thank you. Hope they can assist in training?”

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Posted 2 days ago

Hi Dieter, thank you very much for the review! Yes, we offer training as a service (typially online), please contact technical@additive-x.com for more details.

Posted 2 days ago

“The service recieved by Additive-x Ltd was fairly good. The delivery of my 3D printer was acceptable and commuication was good.”

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Posted 2 days ago

I hope we can do better than fairly good next time!

Posted 2 days ago

“Telephone support good, friendly staff, orders arrived very fast mostly next working day, overall a great shopping experience.”

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Posted 2 days ago

Thank you very much for the review Clive!

Posted 2 days ago

“very fast and a cracking printer”

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Posted 2 days ago

Glad you are happy with it Andrew!

Posted 2 days ago

“Excellent service. Got in touch through live chat to check the Bambu lab P2s pro was in stock, once confirmed I ordered late Monday night and I received it Wednesday. I am really pleased with it and found it so easy to setup and use. Additive-X is definitely top of my list and will order more items from them if and when I need them.”

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Posted 3 days ago

Thanks Ged! Glad you are happy with us and with the printer, look forward to helping you again in the future.

Posted 2 days ago

“I found Additive X by accident, i didnt realize you could buy Bambu Lab products other than from Bambu Labs directly. one of the good things about Additive is that you can get help and advise in person either on the phone or by visiting them. I recently purchased a new H2D from them, I was able to visit them and see the printers in the flesh and speak to someone about the difference between the different models. another good thing is that they offer next day delivery on Printers, filament and spare parts. they also offer a collection service , so if you are really desperate for something you can order it and (prviding it is in stock) pick it up the same day. You can even make a day out of it, because of their location in Ripon in the Yorkshire Dales or North Yorkshire Moors. I cant reccomend this company egnough.”

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Posted 3 days ago

Thank you so much Graham! Really appreciate you taking the time to leave a lovely and detailed review.

Posted 2 days ago

“everything arrived ontime at a great price”

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Posted 4 days ago

Thank you for the review!

Posted 2 days ago

“Simply awesome. I used Live Chat first to see how quickly they would respond, basically instantly so I placed an order. I fetched a new 3D printer the next day, they even helped me load it. Great company to deal with. Fully recommend!”

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Posted 4 days ago

Thank you so much for the lovely review Kevin!

Posted 2 days ago

“Best after sale service I have ever experienced. There was a fault with the P1S 3D Printer that I purchased, not a fault of Additive-X, a manufacturer fault. When I reported the problem to Additive-X they immediately sent a replacement and asked me to pack up the first printer for them to collect from my home, at no expense to me. Absolutely brilliant!!”

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Posted 5 days ago

Thank you very much Martin, reviews like this make us very happy!

Posted 2 days ago

“I would highly recommend Additive-X Ltd, ive purchased from this company and have been extremely pleased from ordering to delivery. The item was delivered next day, when I had a query, customer services was quick to reply and very helpful, I will be using them in the future and have recommended them to many people already!”

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Posted 5 days ago

Thank you very much indeed! Much appreciated

Posted 2 days ago

Additive-X Ltd is rated 4.9 based on 713 reviews