Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 647 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 647 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 23rd January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi have been buying 3D printers from Additive-X for over 7 years now. I have never once had any problems and any questions have always been answered fast and in a professional matter why at the same time keeping it friendly and personal feeling. So I was in no doubt that my latest 3D Printer was going be brought via Additive-X again and like normal it was shipped fast and come well packed and it’s been happily printing away. In the past when I have had a problem with a older Ultimaker S5 printer and the replacement parts could not be found on the site, it it needed was a fast email and Additive-X was able to get me a price and order the needed parts for me direct from the manufacturer.”

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Posted 4 months ago

Thanks for the lovely review Carla! Your H2S setup is looking great!

Posted 4 months ago

“I am very satisfied with the service. The delivery was remarkably prompt, and I found the information provided to be both precise and reliable. A very efficient experience overall.”

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Posted 3 hours ago

“Good product and colours. Also superior support”

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Posted 1 day ago

“Great people to deal with. Everything worked out as they said and I’d hoped. Would 100% recommend.”

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Posted 1 day ago

“I wanted a 3D printer but had a couple of questions around delivery and warranty first. Additive-X replied within 30 minutes each time and after I ordered, got in touch to check that I'd read and understood that the item I'd ordered was not in stock but that I'd be added to the queue for next batch. They delivered the item about two weeks ahead of the estimated delivery date, via next day delivery. All in all, a very excellent experience. I'll use Additive-X for my printing needs!”

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Posted 2 days ago

Thank you very much for the review Chris, we look forward to helping you again in the future!

Posted 2 days ago

“Great service i had a problem seup new printer a chap called jo was very helpful i would definitely recommend this company”

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Posted 3 days ago

Thank you Mr Fox! Joe is new to the team so that's great to hear!

Posted 3 days ago

“Really impressed with the communication. Responded quickly to every email I sent, let me know current order status. I didn't know about them before I ordered my printer, so a little worried, but tbh, they've obviously got really good staff, so would use them again without doubt.”

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Posted 3 days ago

Thank you :)

Posted 3 days ago

“Excellent service”

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Posted 4 days ago

Thank you so much John!

Posted 3 days ago

“The way they handled my case was both professional and fast. I’m grateful for their honest communication and the reassurance they gave during the process.”

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Posted 5 days ago

“Great price, dreat delivery and great aftercare - already recommended to a friend and would do it again.”

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Posted 1 week ago

Thank you so much Torin, that makes us happy!

Posted 5 days ago

“Great service! Delivery was smooth and all arrived in good order. Very pleased with my purchase.”

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Posted 1 week ago

Thank you! Happy 3D Printing!

Posted 5 days ago

“cracking customer service, kevin was exceptional”

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Posted 1 week ago

Thank you so much for your review!

Posted 5 days ago

“Its very rare to find a company that makes you feel as valued as I have felt today, from the very first call for a stock inquiry to been assisted with ordering the correct items I was given all the assistance I needed and every question I had was answered, I have no doubt that Additive-X is by far the best experience I have had when making a large purchase and I will be a regular return customer...”

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Posted 1 week ago

Dean it makes my day reading reviews like this - I am going to share it with the whole team. THANK YOU from a happy MD

Posted 1 week ago

“I couldn't believe how fast the items arrived. Ordered one day arrived the next. Excellent service”

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Posted 1 week ago

Thank you Derek, we try our best to be quick!

Posted 1 week ago

“Quick delivery and easy to order”

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Posted 2 weeks ago

Thank you Natalie!

Posted 1 week ago

“Fantastic service throughout, i would highly recommend buying anything from additive-X.”

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Posted 2 weeks ago

“Quick and excellent service.”

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Posted 2 weeks ago

“Astonishingly fast dispatch and all arrived safely. Have not needed to approach the company for any support as all working well staright out of the box, so can't comment on that, but all good so far!”

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Posted 2 weeks ago

Glad you are happy so far Rachel!

Posted 1 week ago

“Excellent Service from Additive. The printer came before the expected delivery date and everything was in working order. Prices were also very competitive. I'll be using them again in the future!”

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Posted 2 weeks ago

Thank you so much Rupesh!

Posted 1 week ago

“Being all giddy, I ordered my printer without actually checking it was in stock (which it wasn't due to high demand). Team at Addictive-X emailed me and made me aware of this and kept me in the loop on when the new stock would be in. 5 days later I had my printer! Very professional throughout and answered any questions I had!”

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Posted 3 weeks ago

Thank you for the review Callum, happy printing!

Posted 3 weeks ago

“Really great to work with. Huge variety of filament and quick shipping!”

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Posted 3 weeks ago

Thank you Greg! That makes us happy.

Posted 1 week ago

Additive-X Ltd is rated 4.9 based on 647 reviews