Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.88

4.9 Rating 424 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 424 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

Write Your review

Tell us how Additive-X Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Additive-X Ltd 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I nearly chose the wrong supplier! I was about to order a Bambu lab P1S from a competitor of Additive-X. But after a conversation with a bored sounding man on a hard to hear phone line I tried Additive-X. What a difference. I had a pleasant and informative conversation with Rachel who answered all of my questions on a clear phone line. I did a quick check on their web site and found a well organised and long established firm. After placing my order I received a call from Rachel asking if I realised that there would be a delay in the delivery as they were waiting for a shipment to arrive. I said that I was aware that all suppliers were waiting for the same shipment. So I expected to have to wait at least a couple of weeks. But it actually arrived within a few days. It was well packaged and undamaged. After setting up the printer I had difficulty connecting to the internet. So I phoned Additive-X and was passed on to Chris Furlong, an extremely helpful and patient engineer, who spent a couple of hours, including with a video link, trying to work out what the problem was. After a lunch break Chris phoned me back to suggest a possible solution, after consulting with his colleagues, that my WiFi may be operating at 5GHz instead of the required 2.4GHz and that my extension that I have installed could well be set to the correct frequency. This was indeed the case and so my problem was solved. Just imagine what would have happened if I’d chosen the other supplier with the bored person on the bad phone line? So thank you Chris for your extreme patience. And thank you Rachel for helping me make the right decision to order from Additive-X. A very satisfied customer. Warwick Kemp.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such a long and lovely review! We really appreciate your kind words they mean so much to us! Chris and Rachael appreciate them to and are so happy we were able to get your problem solved.

Posted 1 year ago

“This was a great service that I cannot fault. I bought a Bambu lab H2D and as it was a new release there were delays in the shipping chain. However, Additive-X were very transparent about this and realistic in their estimates for when I would receive the printer. When I did receive the printer it was in perfect condition. T”

Helpful Report

Posted 1 day ago

“i went on Additive-X website and ordered a Bamabu Lab P1S at 15:45pm, and it was delivered the following day at 12:15PM.”

Helpful Report

Posted 2 days ago

“Quick and efficient easy to order and extremely quick delivery Very pleased”

Helpful Report

Posted 2 days ago

Thank you for leaving us a review, we are glad you are pleased with us and our delivery. Happy printing!

Posted 2 days ago

“The very essence of customer service, ordered one day delivered the next. Excellent communication, all the information needed with nothing you don't. Would I recommend Additive-X, 110%”

Helpful Report

Posted 3 days ago

Thank you for leaving us a review, we are so glad you liked our customer service and that you would recommend us. Happy printing!

Posted 3 days ago

“Bought two printers from these recently and the service is great and I'm sure it'll continue to be so.”

Helpful Report

Posted 4 days ago

Thank you for leaving us a review, we are glad you are happy with our service and the printers. Happy printing!

Posted 4 days ago

“Exelent speedy service and great prices.”

Helpful Report

Posted 4 days ago

Thank you for leaving us a review we are glad you are happy with our service and prices. Happy printing!

Posted 4 days ago

“Not the first time I’ve brought something from Addictive-X and I guarantee it won’t be the last time. Great service and understands their customer base. Flexible, knowledgeable and friendly.”

Helpful Report

Posted 1 week ago

Thank you for leaving us a review, we are glad you have bought from us before and glad it won't be the last. Happy printing!

Posted 6 days ago

“excellent service”

Helpful Report

Posted 1 week ago

Thank you for leaving us a review, we are glad you are happy with our service. Happy printing!

Posted 6 days ago

“Once again first class service from the team. A pleasure to deal with.”

Helpful Report

Posted 1 week ago

Thank you for leaving us a review, we are so glad you are happy with our service. Happy printing!

Posted 6 days ago

“quick delivery. no problems”

Helpful Report

Posted 1 week ago

Thank you for leaving us a review, we are glad you were happy with the delivery and that there was no problems. Happy printing.

Posted 1 week ago

“I have ordered twice and each time they have delivered quickly and without any fuss. I shall order again from these people for all my spare patrs”

Helpful Report

Posted 1 week ago

Thank you for leaving us a review, we are glad you have had fuss free deliveries and glad that you have ordered from us again. Happy printing!

Posted 1 week ago

“When I need fast delivery, I order from here. It’s way more convenient than ordering from the Bambu official website”

Helpful Report

Posted 1 week ago

Thank you for leaving us a review, we are glad you buy from us, happy printing!

Posted 1 week ago

“Very helpful and knowledgeable, when asking questions about our 3d printer and the filaments to use!”

Helpful Report

Posted 2 weeks ago

Thank you for leaving a review, we are glad you found us helpful and glad we could help with your questions!

Posted 1 week ago

“Ordered 3d printer. Arrived quickly. Worked. Still working. That's all I need. :)”

Helpful Report

Posted 2 weeks ago

Thank you for leaving a review, we are glad you are happy with your 3d printer! Happy printing.

Posted 1 week ago

“ordered a bambu A1 from Additive-x as the delivery time was quicker than anyone else - i wasn't dissapointed. excellent communications & arrived on time.”

Helpful Report

Posted 3 weeks ago

Thank you for leaving us a review, we are glad you chose to buy from us and glad you were happy with our communication. Happy printing!

Posted 3 weeks ago

“Delivery was very quick and price for the printer was good. Have not opened yet as a gift for my son.”

Helpful Report

Posted 3 weeks ago

Thank you for leaving us a review, we are glad you were happy with delivery. We hope your son is happy with his gift.

Posted 3 weeks ago

“The usual speedy service, with the goods carefully packed. It's why Additive-X continues to be my number one shop for filament and consumables.”

Helpful Report

Posted 3 weeks ago

Thank you for leaving us a review, we are so glad we are your number 1 shop for filament and consumables! Happy printing.

Posted 3 weeks ago

“Faster than the manufacturer themselves and well packed.”

Helpful Report

Posted 3 weeks ago

Thank you for leaving us a review, we are glad you were happy with the speed of delivery and packing. Happy printing!

Posted 3 weeks ago

“Perfect company to deal with Thx”

Helpful Report

Posted 3 weeks ago

Thank you for leaving us a review, we are glad you liked our company! Happy printing.

Posted 3 weeks ago

“Great service, prompt delivery.”

Helpful Report

Posted 3 weeks ago

Thank you for leaving us a review, we are glad you are happy with our service and delivery. Happy printing!

Posted 3 weeks ago

Additive-X Ltd is rated 4.9 based on 424 reviews