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Additive-X Ltd Reviews

4.9 Rating 436 Reviews
98 %
of reviewers recommend Additive-X Ltd
4.9
Based on 436 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Additive-X Ltd Reviews

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Anonymous
Anonymous  // 01/01/2019
Realised after ordering filament that the cheapest delivery charge is for next working day, ordered over the Easter bank holiday weekend on a Saturday should have received delivery on the Wednesday next working day to the Tuesday received delivery on the Thursday. £6.80 plus VAT is not cheap especially when they do not adhere to their next working day delivery.
Helpful Report
Posted 2 months ago
We are very sorry that there was a delay in your order meaning you didn't receive it next day. We are also sorry to hear that you are unhappy with the delivery charges we set these due to the courier etc. If you would like to discuss this any further please reach out to our customer service team on customerservice@additive-x.com or 01765694007
Posted 2 months ago
Still waiting for my order!
Helpful Report
Posted 5 months ago
Sorry that you are still waiting for your order, the product you have ordered isn't in stock with ourselves and is on backorder with the manufacturer. When you placed your order a member of the team should have been in contact with you to inform you of this apologies if this wasn't the case.
Posted 5 months ago
Not great really. Had to chase order.
Helpful Report
Posted 1 year ago
We are sorry to hear this, the part you ordered is not something we stock and have to order from the manufacturer. We do appreciate that it did take over a week to get to you though. Once again our apologies for the delay in your order.
Posted 1 year ago
Additive-X Ltd is rated 4.9 based on 436 reviews