Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.88

4.9 Rating 436 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 436 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

Write Your review

Tell us how Additive-X Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Additive-X Ltd 5 star review on 18th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Realised after ordering filament that the cheapest delivery charge is for next working day, ordered over the Easter bank holiday weekend on a Saturday should have received delivery on the Wednesday next working day to the Tuesday received delivery on the Thursday. £6.80 plus VAT is not cheap especially when they do not adhere to their next working day delivery.”

Helpful Report

Posted 2 months ago

We are very sorry that there was a delay in your order meaning you didn't receive it next day. We are also sorry to hear that you are unhappy with the delivery charges we set these due to the courier etc. If you would like to discuss this any further please reach out to our customer service team on customerservice@additive-x.com or 01765694007

Posted 2 months ago

“Still waiting for my order!”

Helpful Report

Posted 5 months ago

Sorry that you are still waiting for your order, the product you have ordered isn't in stock with ourselves and is on backorder with the manufacturer. When you placed your order a member of the team should have been in contact with you to inform you of this apologies if this wasn't the case.

Posted 5 months ago

“Not great really. Had to chase order.”

Helpful Report

Posted 1 year ago

We are sorry to hear this, the part you ordered is not something we stock and have to order from the manufacturer. We do appreciate that it did take over a week to get to you though. Once again our apologies for the delay in your order.

Posted 1 year ago

Additive-X Ltd is rated 4.9 based on 436 reviews