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Merchant Metrics


Shipping & Delivery
delivery methods	Postal Service
average delivery time	Next Day
on-time delivery	99%
accurate and undamaged orders	98%
Customer Service
communication channels	Email, Telephone, Live Chat
queries resolved in	Under an hour
customer service	4.90 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Im was very impressed with the person i was emailing as first order i made with you went missing. They sorted itbout vety quickly and got my a replacement. I will have a very happy husband on xmas day thank you.”

Posted 1 month ago

“I have used Executive Pens company in the past. I purchased a few more pens for my family and friends for Christmas presents. These pens are excellent and the delivery is remarkable, each time they have been delivered it was so quick I thought at first they couldn't have been inscribed in such a short time , but they had been inscribed beautifully. Excellent company would recommend to all”

Posted 1 month ago

“Lovely items bought for Christmas present. Excellent helpful customer service, good clear website and ordering system. Thank you.”

Posted 1 month ago

“Ordering was easy and the bottle of ink arrived promptly and very well packed. A very successful transaction.”

Posted 1 month ago

“Although the order I received was wrong, this was resolved swiftly and I cannot fault their customer service team. So would definitely recommend.”

Posted 1 month ago

“Just two words- "FANTASTIC SERVICE"”

Posted 1 month ago

“I was very please with the pen and the engraving plus thd prompt delivery. I thought the sweets and the personalised card were a nice touch. Have now decided to keep the pen until my grandsons birthday in April. Would certainly recommend Exectutive Pens Direct. Thank you”

Posted 1 month ago

“easy website to complete and fast delivery.”

Posted 1 month ago

“My order arrived quickly well packaged with a beautiful personal note and packet of sweets. It’s these little touch’s that make all the difference 😊 I would definitely recommend”

Posted 1 month ago

“Cartridges arrived swiftly and before time”

Posted 1 month ago

“Excellent fast service”

Posted 1 month ago

“Good product sensible price service was on time as promised. However on line ordering system is flawed. It said that my e-mail address was not valid. Incorrect!!! I checked it and the address I entered was correct. Their system cannot cope with encrypted highly secure e-mail addresses.”

Posted 1 month ago

“Wonderful to write with perfect”

Posted 1 month ago

“You know we were thrilled”

Posted 1 month ago

“Exceptional service and value. My embossed journals were delightful. I bought them as presents but I loved them so much I ordered one for myself and I love using it everyday.”

Posted 1 month ago

“Perfect quality and great gift!! Spot on with delivery too! Came the next day. Thank you”

Posted 1 month ago

“You are great team - professionals who do care for the customers! Thank you!”

Posted 1 month ago

“Prompt - well packaged”

Posted 1 month ago

“My purchase from this shop was excellent but its customer service post purchase support was totally 100% absolutely customer focused. The best service I have see of late from the many dealers I have bought from over the last two years. This shop will not let you down. Excellent.”

Posted 1 month ago

“The penset arrived on perfect condition inside a beautiful box with the specific wording engraved on the pen. When this gift was presented to the person it was intended for he was taken back by the quality and sentiment we had chosen .”

Posted 1 month ago

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Executive Pens Direct is rated 4.88 based on 1,016 reviews