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Merchant Metrics


Shipping & Delivery
delivery methods	Postal Service
average delivery time	Next Day
on-time delivery	99%
accurate and undamaged orders	98%
Customer Service
communication channels	Email, Telephone, Live Chat
queries resolved in	Under an hour
customer service	4.90 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m sorry to be late. The service is first class. I will certainly pass your website on. Thanks to Abby that was a nice touch the Haribo.”

Posted 1 month ago

“Excellent prompt service! Would recommend and use again!”

Posted 1 month ago

“Well executed engraving and fast service, accurate too (including my strange punctuation). Pleased to find somewhere with a good choice of typefaces and pens, not just the infinite variety of Parker Jotters!”

Posted 1 month ago

“As expected. Very nice. Perfect colour. Fast delivery.”

Posted 1 month ago

“Bought a Waterman pen & pencil set for my daughter’s 18th birthday and had them engraved. Great service and speedy delivery.”

Posted 1 month ago

“My order arrived promptly, and the pens are exactly what I was looking for.”

Posted 1 month ago

“Really quick delivery - and lovely personal note (and candy!). Will definitely use again for all my pen needs.”

Posted 1 month ago

“The delivery time was brilliant as I had left it a bit late to order. The pens were both engraved beautifully and my Daughter was absolutely thrilled to bits with them. Thank you”

Posted 1 month ago

“Ever since I was a little girl I've loved pens! Now I've matured I love good quality pens. My new Cross, looks beautiful and it writes beautifully too. Like any creative when you have a great tool in your hand you feel empowered. Thank you for empowering me to write.”

Posted 2 months ago

“Prompt service - exactly what I ordered - would use again.”

Posted 2 months ago

“Very happy”

Posted 2 months ago

“Quick and efficient service”

Posted 2 months ago

“First class service with next day delivery. Will buy from this company again.”

Posted 2 months ago

“I purchased a pen with a leather case and the case had a black stain. Was replaced immediately and a pre-paid return envelope sent so I could send the original back. Excellent service.”

Posted 2 months ago

“I have been looking everywhere for a Fisher space pen and holder it is really good worth the price”

Posted 2 months ago

“Great value. Prompt delivery & great quality. We used the engraving option & this was spot on!!”

Posted 2 months ago

“I was delighted to receive the refill for a pen that I have had for a very long time it is a delight to use this now. Packed well with a little extra surprise yummy.”

Posted 2 months ago

“Fast and efficient. Good product. Thanks!”

Posted 2 months ago

“Excellent service from start to finish. Would not hesitate to recommend”

Posted 2 months ago

“I have received my order from Executive Pens Direct in exactly the time promised. I was delighted with the professional approach by this company their knowledge of stock and the friendly and efficient manner in the way they did business. Their name is in my contact book should I need further stock.”

Posted 2 months ago

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Executive Pens Direct is rated 4.89 based on 1,143 reviews