Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,560 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my order , promptly and packaged well. Had the pen engraved and it looked amazing. A lovely gift for my bestie . Thank you Executive Pens . Great product and service .”

Helpful Report

Posted 3 months ago

Thank you so much for your kind words, Mandy! We’re delighted to hear the engraved pen made a lovely gift for your bestie and that you were pleased with our product and service. It was a pleasure to assist you! Kind Regards, Louisa Executive Pens Direct

Posted 3 months ago

“Efficient and reliable And the little pack of Haribo is a nice touch…”

Helpful Report

Posted 3 months ago

Thank you, Michael! We’re delighted to hear you found our service efficient and reliable. We’re glad you enjoyed the little pack of Haribo too – just a small way to say thanks! Kind Regards, Louisa Executive Pens Direct

Posted 3 months ago

“Good customer service”

Helpful Report

Posted 4 months ago

Hi Varadharajan, Thank you for your kind words! We’re glad you’re happy with our customer service and appreciate your support. Kind Regards, Louisa Executive Pens Direct

Posted 3 months ago

“Executive Pens Direct was the place I found first to carry the Diplomat Easy Flow refill. It was easy to place the order and when it became apparent my order would take longer than expected, I was notified and concessions were made. I am a very satisfied customer.”

Helpful Report

Posted 4 months ago

Thank you very much for your thoughtful feedback, Delworth. We’re pleased to hear you found it easy to place your order and appreciate your understanding regarding the delay. Your satisfaction is very important to us, and we look forward to serving you again. Thanks again, Louisa Executive Pens Direct

Posted 3 months ago

“Quick delivery Nice engraving Loved the pen”

Helpful Report

Posted 4 months ago

Thank you, Naeem! We’re pleased to hear you loved the pen and were happy with the engraving and quick delivery. We really appreciate your support! Kind Regards, Louisa Executive Pens Direct

Posted 3 months ago

“Great choice of products and what I wanted was reasonably priced and delivery was efficient and well packaged. Would definitely recommend and will buy again! Thank you!”

Helpful Report

Posted 4 months ago

Thank you very much for your kind feedback, Jeremy. We’re delighted to hear you were pleased with the range of products, pricing, and delivery. Your recommendation means a great deal to us, and we look forward to assisting you again in the future. Thank you! Kind Regards, Louisa Executive Pens Direct

Posted 3 months ago

“Very pleased with the service. This pen once belonged to my late mother-in-law so is very special to my wife so she is delighted to have working again. So thank you again for a prompt service. Martin Oliff”

Helpful Report

Posted 4 months ago

Hi Martin, Thank you very much for sharing this with us, Martin. We are truly honoured to have been able to restore such a special pen for your wife. It means a great deal to know we provided a prompt service for something so meaningful. Kind Regards, Louisa Executive Pens Direct

Posted 3 months ago

“Thank you. My engraved pen arrived promptly. I made an error initially but you were able to to change it, quickly and without trouble.”

Helpful Report

Posted 4 months ago

Hi Catherine, Thank you for your kind words! We’re glad we could quickly help correct the engraving and that your pen arrived promptly. It was a pleasure assisting you. Kind Regards, Louisa Executive Pens Direct

Posted 3 months ago

“Very happy. Easy to navigate website, pen arrived very quickly and excellent quality”

Helpful Report

Posted 4 months ago

Hi Elizabeth, Thank you for your great feedback! We’re glad you found our website easy to use and that your pen arrived quickly and met your expectations for quality. Kind Regards, Louisa Executive Pens Direct

Posted 3 months ago

“Lovely pen, excellent service!”

Helpful Report

Posted 4 months ago

Thank you so much for your order and kind words! We’re delighted to hear you’re happy with the pen and the service. Thanks again, Louisa – Executive Pens Direct

Posted 4 months ago

“Easy to order and delivered promptly. Pleased with the engraving.”

Helpful Report

Posted 4 months ago

Hi Julie, Thank you for your lovely feedback! We’re so pleased to hear the ordering process was smooth, delivery was prompt, and that you’re happy with the engraving. Thanks again, Louisa – Executive Pens Direct

Posted 4 months ago

“Wry happy this stockist has refills for Legami pens 😊”

Helpful Report

Posted 4 months ago

Hi Sarah, Thank you for your order and kind review! We’re so glad to hear you’re happy we stock refills for Legami pens — it’s great to be able to help keep your favourite pen going 😊 Thanks again, Louisa – Executive Pens Direct

Posted 4 months ago

“Exactly what I ordered . Very quick delivery”

Helpful Report

Posted 4 months ago

Hi Dawn, Thank you for your lovely feedback! We're so pleased everything arrived just as expected and that delivery was nice and quick. Thanks again, Louisa – Executive Pens Direct

Posted 4 months ago

“Excellent service provided for a pen for a gift for a wedding.”

Helpful Report

Posted 4 months ago

Hi Oliver, Thank you so much for your kind words! We’re really pleased to hear the pen made a lovely wedding gift and that you were happy with the service. Thanks again, Louisa – Executive Pens Direct

Posted 4 months ago

“Pen arrived, and the personalisation looked the same as the website's preview. Nice quality and good finish. Haribos included too which was nice.”

Helpful Report

Posted 4 months ago

Thank you for your order and great feedback! We're so glad to hear you were happy with the pen and that the personalisation matched the preview. Delighted you enjoyed the Haribos too — a small treat to say thanks! Thanks again, Louisa – Executive Pens Direct

Posted 4 months ago

“Parker fountain pen for daughter's graduation gift (She's a doctor now!) Beautiful engraving. Extremely helpful, friendly, reliable, efficient and accommodating service. couldn't ask for more. Staff also assisted with next day delivery to ensure item would be received on time. My daughter loved it! Thank you.”

Helpful Report

Posted 4 months ago

Thank you so much for your lovely review, and huge congratulations to your daughter on her graduation – what an amazing achievement! We're so pleased the engraved pen made a meaningful gift and that we could help get it to you in time. It was a pleasure to assist you, and we truly appreciate your kind words and support. Wishing your daughter all the best in her medical career! Thanks again Louisa - Executive Pens Direct

Posted 4 months ago

“Transaction went smoothly. Purchased online, quick and simple to complete. Immediate confirmation of order. Swift despatch and delivery. Pens look lovely. Purchased as a gift. Think the recipient will be more than happy.”

Helpful Report

Posted 4 months ago

Hi Jayne, Thank you very much for your order and 5 star review. We’re thrilled to hear the engraved Parker pen made the perfect gift for your grandson and that he enjoys using his personalized pen. It’s wonderful to know the quality and prompt delivery met your expectations. We truly appreciate your recommendation and look forward to assisting you with any future gifts! Thanks again Executive Pens Direct

Posted 4 months ago

“The engraved Parker pen was a perfect gift for my grandson as a well done for achievements at Primary school. He absolutely loves using his own pen with his name on it, and is pleased that with refills he will be able to continue using it for many years. The pen is lovely quality and the delivery was quick. I would recommend this company.”

Helpful Report

Posted 4 months ago

Hi Jane, Thank you so much for your kind words! We’re delighted to hear the engraved Parker pen was the perfect gift for your grandson and that he loves using his personalized pen. It’s great to know the quality and quick delivery met your expectations. We truly appreciate your recommendation and look forward to helping you with any future gifts! Thanks again Louisa - Executive Pens Direct

Posted 4 months ago

“Great service, excellent product, good communications and efficient delivery. Thank you.”

Helpful Report

Posted 4 months ago

Hi Tashmina, Thank you very much for your kind feedback! We’re delighted to hear you were happy with our service, product quality, communication, and delivery. It’s a pleasure to assist you, and we look forward to serving you again. Executive Pens Direct

Posted 4 months ago

“Excellent customer service. Very happy with my purchase”

Helpful Report

Posted 4 months ago

Hi Caz, Thank you for your kind review. We're delighted to hear that you were pleased with both our customer service and your purchase. At Executive Pens Direct, we strive to provide the best possible experience, and your feedback is truly appreciated. We look forward to welcoming you back in the future. Thanks again Louisa

Posted 4 months ago

Executive Pens Direct is rated 4.9 based on 3,560 reviews