Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,495 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,495 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice i would recommend”

Helpful Report

Posted 4 months ago

Dear Guilherme, Thank you so much for your kind recommendation! We’re delighted to hear you’re pleased with your experience and look forward to serving you again in the future. Best regards, The Executive Pens Direct Team

Posted 2 months ago

“These pens are fantastic last a lot longer than other erasable pens. Would highly recommend them great value for money and delivered quickly with great customer service.”

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Posted 4 months ago

Dear Vikki, Thank you so much for your lovely feedback! We’re delighted to hear you’re enjoying the pens and finding them such great value. It’s always a pleasure to know our products and service have met expectations — and we truly appreciate your recommendation. We look forward to serving you again soon! Kind regards, Louisa Executive Pens Direct

Posted 2 months ago

“Excellent service. Just what we needed.”

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Posted 4 months ago

Hi Hazel, Thank you for your lovely feedback! We’re so pleased to hear the pen was a perfect choice for an end-of-school-year gift. We hope it was well received and made the occasion even more special! Best wishes, The Executive Pens Direct Team

Posted 2 months ago

“Present for a friend - very please with the pens . Will use again.”

Helpful Report

Posted 4 months ago

Hi, Thank you so much for your kind words! We’re delighted to hear you were pleased with the pens and that they made a great gift for your friend. We’d be happy to help again whenever you need. Best wishes, The Executive Pens Direct Team

Posted 2 months ago

“First class service. Very satisfied.”

Helpful Report

Posted 5 months ago

Hi Roy, Thank you for your kind words. We’re so pleased to hear you were satisfied with our service. We look forward to helping you again in the future. Best regards, The Executive Pens Direct Team

Posted 2 months ago

“The engraved pen arrived promptly and I was pleased to give it as a present.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your lovely feedback! We’re so glad the engraved pen arrived promptly and made a gift you were proud to give. We hope the recipient loved it just as much! Thanks again, The Executive Pens Direct Team

Posted 2 months ago

“I purchased an engraved pen for my boss after his retirement from the compactor 35 years. He was truly touched by the gift. The delivery of the pen was excellent and would definitely recommend to others, thankyou 🖊️”

Helpful Report

Posted 5 months ago

Dear Leanne, Thank you so much for your thoughtful feedback. We’re honoured that one of our engraved pens could be part of such a meaningful occasion. It’s wonderful to hear your boss was truly touched by the gift after 35 years of service — what a lovely gesture. We’re also pleased to know the delivery met your expectations, and we truly appreciate your recommendation. Kind regards, The Executive Pens Direct Team

Posted 2 months ago

“Very pleased with the pen and the speed with which it arrived. I am saving it to give as a graduation present later this year.”

Helpful Report

Posted 5 months ago

Dear Lynda, Thank you for your kind feedback. We’re delighted to hear you’re pleased with the pen and the prompt delivery. It’s lovely to know it will be given as a graduation present — we hope it makes the occasion even more special. If we can assist you again in the future, we’d be happy to help. Thanks again Louisa Executive Pens Direct

Posted 2 months ago

“Love this pen, such a nice writer. Don’t sell with a black ink though so had to buy a refill which I think is a bit cheeky when you spend a lot of money on the pen, but it was worth it.”

Helpful Report

Posted 5 months ago

Dear Jeni, Thank you for your honest feedback. We’re delighted to hear you love the pen and enjoy writing with it. We appreciate your point about the ink refill and understand how that can be frustrating. Your feedback is very valuable, and we’ll certainly take it on board as we strive to improve our products and services. Best regards, The Executive Pens Direct Team

Posted 2 months ago

“Lovely pen. Great as a gift. Nice quality, beautifully engraved and arrived in a short amount of time. Gift wrapping made it look even more expensive.”

Helpful Report

Posted 5 months ago

Dear Csenge, Thank you so much for your wonderful feedback! We’re delighted to hear you were pleased with the pen’s quality, engraving, and speedy delivery. It’s great to know the gift wrapping added that extra special touch. We look forward to assisting you again in the future. Kind regards, Louisa Executive Pens Direct

Posted 2 months ago

“I ordered Noodler's Baystate Blue ink as they were the only store that I could find selling it in the UK. It was shipped out very quickly and had arrived the next day despite picking the slower delivery option. The ink was very well packaged and it came with a small packet of sweets as a bonus! Will definitely be ordering more ink in the future :)”

Helpful Report

Posted 5 months ago

Dear Callum, Thank you so much for your fantastic feedback! We’re thrilled to hear that your Noodler's Baystate Blue ink arrived quickly and well-packaged, and that you enjoyed the little sweet surprise. It’s great to know you’ll be ordering from us again—we look forward to helping with your future ink needs! Kind regards, The Executive Pens Direct Team

Posted 2 months ago

“No problems, very pleased with service”

Helpful Report

Posted 5 months ago

Dear John, Thank you for your kind feedback. We’re pleased to hear you were happy with our service. We look forward to assisting you again in the future. Kind regards, The Executive Pens Direct Team

Posted 2 months ago

“Easy ordering, quick delivery, great value for money. Went for engraving which was beautifully done. Bought as a leaving gift and it was very well received.”

Helpful Report

Posted 5 months ago

Thank you for the wonderful feedback! We’re so glad to hear the ordering process was easy, the delivery was quick, and the engraving turned out beautifully. It’s great to know the gift was well-received! We’d love to help you again for any future needs. Thanks again, Louisa Executive Pens Direct

Posted 5 months ago

“Very easy process to select the pen required and to add personal engraving if required. The pen I selected arrived on time, nicely packaged (as it was a gift) and I was really pleased with the quality of it. I will definitely consider Executive Pens Direct for any future similar requirements.”

Helpful Report

Posted 5 months ago

Thank you for your kind review! We're thrilled to hear that the process was easy for you and that the pen arrived on time and beautifully packaged. We’re also happy to know you were pleased with the quality! We’d be delighted to assist with any future pen or engraving needs. Best regards, The Executive Pens Direct Team

Posted 5 months ago

“I have three Fisher Space Pens (black,red,and green ink) and have been looking to purchase another.I ordered a black one this time to keep in my wallet. They write really well and last a long time.Because I was away for two weeks, I asked that the delivery date be put back for a few days as I didnt want the pen to be left anywhere if it would not go through the letter box. Executive pens obliged and my pen was delivered on the date I had asked. Thankyou for that and my pen arrived in perfect condition.”

Helpful Report

Posted 5 months ago

Hi David, Thank you for taking the time to share your experience! We’re so glad to hear you’re enjoying your Fisher Space Pens—they really are fantastic—and that your latest order arrived just as requested. We were happy to accommodate your delivery timing, and it's great to know the pen reached you safely and in perfect condition. Thanks again for your continued support! Best regards, Louisa Executive Pens Direct

Posted 5 months ago

“We were really happy with the quality of the engraved pens we booked. The service has been excellent, queries were responded to quickly and goods were received within a couple of days. I would recommend”

Helpful Report

Posted 5 months ago

Hi Mariana, Thank you so much for your lovely review! We’re so pleased to hear you were happy with the engraved pens and our service. It was a pleasure working with you, and we really appreciate your recommendation. All the best, Louisa On behalf of the team

Posted 5 months ago

“Love the Waterman pens, and the font we chose for the engraving. Loved that we had numerous options on the engraving, too.”

Helpful Report

Posted 5 months ago

Hi Jennifer, Thank you so much for your order and lovely review! We’re so happy to hear that you’re pleased with your Waterman pens and the engraving font you chose. It’s great to know you enjoyed the variety of engraving options – we always strive to offer as much customisation as possible! We look forward to helping you with more personalised products in the future! Thanks again Louisa Executive Pens Direct

Posted 5 months ago

“Your website was easy to use, you had exactly what I was looking for and at the best price by far. I was impressed by the speed of the delivery - less than 48 hours. I am very pleased with the product and overall service. Thank you.”

Helpful Report

Posted 5 months ago

Hi Julie, Thank you so much for your order and fantastic review! We’re thrilled to hear that you had a great experience with our website, found exactly what you were looking for, and received your order so quickly. It’s wonderful to know that you're pleased with both the product and the service! We really appreciate your feedback and look forward to serving you again soon. Thanks again Louisa Executive Pens Direct

Posted 5 months ago

“Great customer service and support.”

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Posted 5 months ago

Hi Jim, Thank you so much for your great feedback! We’re thrilled to hear that you had a positive experience with our customer service and support. It’s always our goal to provide the best assistance, and we’re happy we could meet your expectations. Thanks again, The Executive Pens Direct Team

Posted 5 months ago

“Excellent service, amazingly helpful staff....Tom is an absolute diamond”

Helpful Report

Posted 5 months ago

Hi Dexter, Thank you so much for your order and 5* review! We’re so glad to hear you had a great experience with our team, and we’ll be sure to pass along your kind words to Tom – he’ll be thrilled to hear you think he’s a diamond! 💎 Looking forward to serving you again soon! Best wishes, The Executive Pens Direct Team

Posted 5 months ago

Executive Pens Direct is rated 4.9 based on 3,495 reviews