Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,605 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,605 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fantastic gift, great quality”

Helpful Report

Posted 2 months ago

Good morning, Thank you very much for your order with us and for your 5 star review. It is greatly appreciated. We're so glad to hear you loved the gift and its quality. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 months ago

“Very quick delivery and excellent, well-priced products”

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Posted 2 months ago

Good morning James, Thank you very much for your order with us and for your 5 star review. We're really happy to hear your order arrived quickly and that you're pleased with the quality and price of the products. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 months ago

“Good all round”

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Posted 2 months ago

Good afternoon Susan, Thank you very much for your order with us and for your 5 star review! We're glad to hear everything was good all round. We hope to see you back soon. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 months ago

“Excellent company correspondence spot on even when an order is running later than expected I got a phone call.. emails also very quick definitely a thumbs up from me one happy customer.”

Helpful Report

Posted 2 months ago

Good afternoon Sally, Thank you very much for your order with us and for your 5 star review. We're really glad our communication kept you updated, even with the slight delay. We always want our customers to feel looked after. Your thumbs-up means a lot — so happy to hear you’re a happy customer! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 months ago

“I ordered fountain pen nibs in different widths. I haven’t tried them yet but they are good quality and I don’t expect any problems.”

Helpful Report

Posted 2 months ago

Good morning Anne, Thank you very much for your order with us. We're glad to hear the nibs look good quality, and we hope they write beautifully when you get a chance to try them out. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 months ago

“A very good value product, arrived in good time and packed well, this is the second time I've used you and the service from yourselves is excellent, I would highly recommend your company. Regards Rob”

Helpful Report

Posted 3 months ago

Good morning Rob, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you’re happy with your purchase and our service. It’s wonderful to have you as a returning customer, and we truly appreciate your recommendation. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“I ordered some Parker ballpoint pen refills. Good price. Genuine refills. I didn't sign up for an account. I didn't receive an invoice and don't know how to obtain one.”

Helpful Report

Posted 3 months ago

Good morning, Thank you very much for your order with us and for your 5 star review. Really appreciate your feedback! Great to hear you’re pleased with the refills and value. I will send you an email so you can receive your invoice. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“Fast delivery. Good engraving. Nice writing pen”

Helpful Report

Posted 3 months ago

Good morning, Thank you very much for your order with us and for your 5 star review! That’s lovely to hear! So pleased you’re happy with the engraving and the pen’s writing feel. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“Cannot fault the service which was excellent. The fact that I actually got to speak to a very helpful member of their team, in person, made the experience extremely pleasant. My order took just three working days to arrive, in perfect condition”

Helpful Report

Posted 3 months ago

Good morning Chris, Thank you for your order with us. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“Really impressed with how lovely it looked, we had to pay for a swift turn around, but still feel it was great value. The engraving was beautifully done. Thank you”

Helpful Report

Posted 3 months ago

Good afternoon Pippa, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear you loved how it looked and that the engraving turned out beautifully. We’re glad it felt like great value, even with the swift turnaround — your kind words mean a lot! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“Every thing all right and in a short time”

Helpful Report

Posted 3 months ago

Good afternoon Maria, Thank you very much for your order and for your 5 star review. We’re glad everything arrived quickly and just as expected. We really appreciate your support! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“Beautiful pen ...smooth to hold ...ordering was easy the engraving is lovely ..can't say more”

Helpful Report

Posted 3 months ago

Good afternoon John, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear you love the pen and the engraving, and that ordering was easy. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“Great service and a very easy website to navigate, I was kept completely updated and the pen with inscription was delivered in perfect condition…Thank you!”

Helpful Report

Posted 3 months ago

Good afternoon Lynne, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you found our service and website easy to use, and that your pen arrived perfectly. We really appreciate your kind words! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“Came quicker thank expected. The engraving I requested was perfect and bonus bag of mini haribo”

Helpful Report

Posted 3 months ago

Good afternoon Danielle, Thank you very much for your order with us and for your 5 star review! We’re so glad it arrived sooner than expected and that you loved the engraving. Glad the mini Haribo was a sweet bonus too! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“Very pleased with my purchase from Executive Pens Direct. Prompt delivery. decent prices and very nice packaging and presentation. Many thanks.”

Helpful Report

Posted 3 months ago

Good afternoon Stanley, Thank you very much for your order with us and for your 5 star review! We’re thrilled to hear you’re pleased with your purchase and our service. It’s great to know you enjoyed the packaging and presentation too. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“This is my second order from this seller. Delivery is quick & the pens are excellent. It is good to be able to just purchase what colours you need instead of a full pack. I have had these pens before they last forever.”

Helpful Report

Posted 3 months ago

Good afternoon Eileen, Thank you very much for your order with us and for your 5 star review. Thank you so much for your continued support! We’re delighted to hear you’re happy with the pens and the quick delivery. It’s great to know you appreciate being able to choose just the colours you need — and that they’ve lasted so long! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“Good service quick delivery, but I had ordered the wrong cartridges!”

Helpful Report

Posted 3 months ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re glad you found our service quick. No worries about the cartridges mix-up—let us know if we can help you get the right ones sorted out. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“Great selection of products, great website snd delivery.”

Helpful Report

Posted 4 months ago

Good morning Sean, Thank you very much for your order with us and for your 5 star review. We’re thrilled you enjoyed our selection, website, and delivery. We really appreciate your support! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“My order arrived quickly and was just as requested. Good service thanks DC”

Helpful Report

Posted 4 months ago

Good morning Danny, Thank you very much for your order with us and for your 5 star review. We’re glad your order arrived quickly and exactly as requested. Really appreciate your support! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“Lovely products for pen lovers, and great customer service. When there was a delay in my order, I received a personal phone call from the supplier telling me about the problem. It made all the difference.”

Helpful Report

Posted 4 months ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re thrilled you enjoyed our products and that our team could help make the delay a little easier to handle. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

Executive Pens Direct is rated 4.9 based on 3,605 reviews