Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,485 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,485 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 17th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Legami selection”

Helpful Report

Posted 2 days ago

Thank you, Katy! We’re glad you’re happy with our Legami selection. We appreciate your support! Kind Regards, Louisa Executive Pens Direct

Posted 1 day ago

“I was very pleased with the speed of delivery and that the product was so reasonably priced (bottled ink).”

Helpful Report

Posted 3 days ago

Thank you so much for your order and 5 star review, Helen! We’re delighted to hear you were pleased with the speedy delivery and the reasonable price of the bottled ink. Your support means a lot to us! Kind Regards, Louisa Executive Pens Direct

Posted 1 day ago

“Ordered two Schmidt fountain pen replacement nibs. Executive Pens had them in stock, ordering was easy, and communication was excellent--received regular updates from Executive PD and then from Royal Mail. Nibs arrived (from UK to US) in 10 days, in perfect condition. Very pleased!”

Helpful Report

Posted 1 week ago

Thank you for your wonderful feedback! We’re pleased to hear the ordering process was easy and that communication kept you well informed. It’s great to know your nibs arrived safely and promptly. We truly appreciate your support! Kind Regards, Louisa Executive Pens Direct

Posted 1 day ago

“The product was of excellent quality and was received faster than expected.”

Helpful Report

Posted 1 week ago

Thank you for your kind feedback! We’re pleased to hear you’re happy with the quality of the product and the speedy delivery. We appreciate your support! Kind Regards, Louisa Executive Pens Direct

Posted 1 day ago

“Received my order , promptly and packaged well. Had the pen engraved and it looked amazing. A lovely gift for my bestie . Thank you Executive Pens . Great product and service .”

Helpful Report

Posted 1 week ago

Thank you so much for your kind words, Mandy! We’re delighted to hear the engraved pen made a lovely gift for your bestie and that you were pleased with our product and service. It was a pleasure to assist you! Kind Regards, Louisa Executive Pens Direct

Posted 1 day ago

“Efficient and reliable And the little pack of Haribo is a nice touch…”

Helpful Report

Posted 1 week ago

Thank you, Michael! We’re delighted to hear you found our service efficient and reliable. We’re glad you enjoyed the little pack of Haribo too – just a small way to say thanks! Kind Regards, Louisa Executive Pens Direct

Posted 1 day ago

“Good customer service”

Helpful Report

Posted 2 weeks ago

Hi Varadharajan, Thank you for your kind words! We’re glad you’re happy with our customer service and appreciate your support. Kind Regards, Louisa Executive Pens Direct

Posted 1 day ago

“Executive Pens Direct was the place I found first to carry the Diplomat Easy Flow refill. It was easy to place the order and when it became apparent my order would take longer than expected, I was notified and concessions were made. I am a very satisfied customer.”

Helpful Report

Posted 3 weeks ago

Thank you very much for your thoughtful feedback, Delworth. We’re pleased to hear you found it easy to place your order and appreciate your understanding regarding the delay. Your satisfaction is very important to us, and we look forward to serving you again. Thanks again, Louisa Executive Pens Direct

Posted 1 day ago

“Quick delivery Nice engraving Loved the pen”

Helpful Report

Posted 3 weeks ago

Thank you, Naeem! We’re pleased to hear you loved the pen and were happy with the engraving and quick delivery. We really appreciate your support! Kind Regards, Louisa Executive Pens Direct

Posted 1 day ago

“Great choice of products and what I wanted was reasonably priced and delivery was efficient and well packaged. Would definitely recommend and will buy again! Thank you!”

Helpful Report

Posted 3 weeks ago

Thank you very much for your kind feedback, Jeremy. We’re delighted to hear you were pleased with the range of products, pricing, and delivery. Your recommendation means a great deal to us, and we look forward to assisting you again in the future. Thank you! Kind Regards, Louisa Executive Pens Direct

Posted 1 day ago

“Very pleased with the service. This pen once belonged to my late mother-in-law so is very special to my wife so she is delighted to have working again. So thank you again for a prompt service. Martin Oliff”

Helpful Report

Posted 3 weeks ago

Hi Martin, Thank you very much for sharing this with us, Martin. We are truly honoured to have been able to restore such a special pen for your wife. It means a great deal to know we provided a prompt service for something so meaningful. Kind Regards, Louisa Executive Pens Direct

Posted 1 day ago

“Thank you. My engraved pen arrived promptly. I made an error initially but you were able to to change it, quickly and without trouble.”

Helpful Report

Posted 3 weeks ago

Hi Catherine, Thank you for your kind words! We’re glad we could quickly help correct the engraving and that your pen arrived promptly. It was a pleasure assisting you. Kind Regards, Louisa Executive Pens Direct

Posted 1 day ago

“Very happy. Easy to navigate website, pen arrived very quickly and excellent quality”

Helpful Report

Posted 4 weeks ago

Hi Elizabeth, Thank you for your great feedback! We’re glad you found our website easy to use and that your pen arrived quickly and met your expectations for quality. Kind Regards, Louisa Executive Pens Direct

Posted 1 day ago

“Lovely pen, excellent service!”

Helpful Report

Posted 4 weeks ago

Thank you so much for your order and kind words! We’re delighted to hear you’re happy with the pen and the service. Thanks again, Louisa – Executive Pens Direct

Posted 4 weeks ago

“Easy to order and delivered promptly. Pleased with the engraving.”

Helpful Report

Posted 1 month ago

Hi Julie, Thank you for your lovely feedback! We’re so pleased to hear the ordering process was smooth, delivery was prompt, and that you’re happy with the engraving. Thanks again, Louisa – Executive Pens Direct

Posted 4 weeks ago

“Wry happy this stockist has refills for Legami pens 😊”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you for your order and kind review! We’re so glad to hear you’re happy we stock refills for Legami pens — it’s great to be able to help keep your favourite pen going 😊 Thanks again, Louisa – Executive Pens Direct

Posted 4 weeks ago

“Exactly what I ordered . Very quick delivery”

Helpful Report

Posted 1 month ago

Hi Dawn, Thank you for your lovely feedback! We're so pleased everything arrived just as expected and that delivery was nice and quick. Thanks again, Louisa – Executive Pens Direct

Posted 4 weeks ago

“Excellent service provided for a pen for a gift for a wedding.”

Helpful Report

Posted 1 month ago

Hi Oliver, Thank you so much for your kind words! We’re really pleased to hear the pen made a lovely wedding gift and that you were happy with the service. Thanks again, Louisa – Executive Pens Direct

Posted 4 weeks ago

“Pen arrived, and the personalisation looked the same as the website's preview. Nice quality and good finish. Haribos included too which was nice.”

Helpful Report

Posted 1 month ago

Thank you for your order and great feedback! We're so glad to hear you were happy with the pen and that the personalisation matched the preview. Delighted you enjoyed the Haribos too — a small treat to say thanks! Thanks again, Louisa – Executive Pens Direct

Posted 4 weeks ago

“Parker fountain pen for daughter's graduation gift (She's a doctor now!) Beautiful engraving. Extremely helpful, friendly, reliable, efficient and accommodating service. couldn't ask for more. Staff also assisted with next day delivery to ensure item would be received on time. My daughter loved it! Thank you.”

Helpful Report

Posted 1 month ago

Thank you so much for your lovely review, and huge congratulations to your daughter on her graduation – what an amazing achievement! We're so pleased the engraved pen made a meaningful gift and that we could help get it to you in time. It was a pleasure to assist you, and we truly appreciate your kind words and support. Wishing your daughter all the best in her medical career! Thanks again Louisa - Executive Pens Direct

Posted 4 weeks ago

Executive Pens Direct is rated 4.9 based on 3,485 reviews