Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,691 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,691 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast turnaround on pen supply, inscriptions, and shipping. Inscription amendments promptly accomodated without any fuss. Would definitely use again.”

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Posted 4 hours ago

“Competitive prices and good selection of pens, I ordered a pen engraved and gift wrapped, both engraving and wrapping were excellent, delivery was quick, no complaints here.. all excellent!”

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Posted 3 days ago

“As an author, when I'm not using my laptop, I always have a pen with me, whether out and about on foot, in the car (typically, in a supermarket car park), or elsewhere. In the pens shown in the photo, I have pens loaded with a variety of blue, black, red, gel and regular ballpoint refills. My choice of pen is Parker, and thanks to their range, pricing, and efficient order process, my choice of refill supplier is Executive Pens Direct.”

Executive Pens Direct 5 star review on 23rd July 2026

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Posted 4 days ago

“Good product”

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Posted 5 days ago

“Once again excellent service. Good product delivered without problems within a few days of ordering.”

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Posted 5 days ago

“Very easy to order and very good help on telephone when had a query. A pleasure to speak to a very helpful person rather than a chat bot”

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Posted 1 week ago

“Excellent service! The refill I ordered was a perfect fit for my rather old roller point pen. It arrived very quickly and the members of staff I exchanged communications with were amazingly helpful”

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Posted 1 week ago

“Fantastic as always! Order arrived quickly and safely”

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Posted 1 week ago

“Very pleased with engraved pen super fast delivery”

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Posted 1 week ago

“We ordered personalised Parker Sonnet set as a graduation gift for our daughter, and it turned out beautifully. Both pens are excellent quality, solid, elegant, and with that classic Parker look and feel. The presentation box is nicely made and feels robust. The engraving was clean, precise, and exactly as requested. The only downside was the delivery, which arrived later than the timeframe originally offered. Despite that hiccup, the product and we are still very pleased with the purchase.”

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Posted 2 weeks ago

“Service prompt, reasonably priced — excellent”

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Posted 2 weeks ago

“First time have used this company and must say I was super impressed, even though my order was only for a few pounds worth of refills - the service and speed of delivery, with packaging and professionalism was fantastic - really felt like even though nominally the order wasn’t a lot the care was as if I had spent a lot more - 5 stars”

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Posted 2 weeks ago

Thank you for your wonderful feedback, Gary. We’re delighted your first experience with us exceeded expectations. At NE Trophies, we pride ourselves on providing excellent service for every customer and every order, no matter the size. We truly appreciate your 5-star review and your kind comments about our team and service. Thanks again Louisa

Posted 1 week ago

“Happy with the purchase. Items sent promptly, and packed well. Good value as well. Thank you.”

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Posted 3 weeks ago

Good afternoon Greeshma, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear that—thank you for your kind feedback! It’s great to know you’re happy with the purchase and that everything arrived quickly and well packaged. We really appreciate your support. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 weeks ago

“Very good product shipped promptly item fitted and working well.”

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Posted 3 weeks ago

Good afternoon Robin, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear the product arrived promptly and is fitting and working well for you. We appreciate your support and hope to help you again in the future! Kind Regards, Caitin Marketing @ Executive Pens Direct

Posted 3 weeks ago

“I was given a lovely Parker pen by an old friend years ago when it ran out I didn't think I could get a refill because it was so old. I can't tell you how pleased I was to find this refill.So thanks for the good service.”

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Posted 3 weeks ago

Good morning Ellen, Thank you very much for your order with us and for your 5 star review. We're delighted you were able to find the right refill for your Parker pen. It's wonderful that such a thoughtful gift from an old friend can continue to be used and enjoyed. We really appreciate you taking the time to share your experience, and we're so pleased we could help. Enjoy many more years of writing with your pen! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 weeks ago

“Am thrilled with my purchase. It is beautifully crafted and lovely to write with.”

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Posted 3 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We're absolutely delighted to hear you're thrilled with your purchase. It means a lot to know you're enjoying both the craftsmanship and the writing experience. Wishing you many happy hours of writing with it, and thank you again for your lovely feedback! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 weeks ago

“Excellent prompt service and delivery.”

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Posted 4 weeks ago

Good morning Michael, Thank you very much for your order with us and for your 5 star review. Thanks for the lovely feedback! Glad to hear the prompt service and delivery worked well for you. We really appreciate you taking the time to share this. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 weeks ago

“I ordered three Cross ballpens engraved one each for three people leaving my wife's department. Being Cross the pens were of good quality. The price from Executive Pens Direct was very good and the engraving service was excellent. It was carried out quickly and delivered quickly. Very pleased with the service and the recipients were very pleased with their presents.”

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Posted 4 weeks ago

Good afternoon Eric, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that you were pleased with the quality of the engraved Cross pens, our pricing, and the speed of both the engraving and delivery. It's especially rewarding to know that the recipients loved their gifts too. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 4 weeks ago

“Fast and efficient service”

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Posted 1 month ago

Good afternoon, Thank you very much for your order with us and for your 5 star review. We're delighted to hear you found our service fast and efficient. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 4 weeks ago

“A 1st class service. Prompt delivery with a tracking option, which I prefer, and great communication. Excellent value for money too, with multi-packs on pen refills. I will definitely use this company again. Thank you.”

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Posted 1 month ago

Good afternoon John, Thank you very much for your order with us and for your 5 star review. We're thrilled to hear you were pleased with our prompt delivery, tracking updates, and communication. It's great to know you found our multi-pack refills to be excellent value too. We really appreciate your support and look forward to welcoming you back for your next order! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 4 weeks ago

Executive Pens Direct is rated 4.9 based on 3,691 reviews