Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,442 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“. The giftee was highly delighted with it.delivery of an item exactly as described”

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Posted 6 days ago

“Very happy with the pen, the price and the service. Pen was delivered by royal mail. I was at home at the time, which was fortunate because the pen came in a large box. I had assumed, incorrectly, that it could be delivered through my letterbox. Watch out for that!”

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Posted 6 days ago

“I had a wonderful experience with Executive Pens Direct. Their customer service was top-notch—friendly, responsive, and genuinely helpful throughout the process. The bespoke pens I ordered were beautifully crafted and me expectations in both quality and presentation. It's clear they take great pride in their work. Highly recommended for anyone looking for unique, high-quality writing gifts!”

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Posted 1 week ago

“Swift customer service, communication and delivery - thank you”

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Posted 1 week ago

“Excellent service, great selection of pens and very fast delivery, thank you”

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Posted 1 week ago

“Very happy with the product and the quality Of the item. Easy to order and didn’t have to wait long for it to be delivered, all in all very pleased.”

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Posted 1 week ago

“Excellent service, quick delivery, and a quality pen, what’s not to like?”

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Posted 1 week ago

“The best service I've had online. No exaggeration. Will definitely buy again and the small treat inside was a wonderful touch”

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Posted 1 week ago

“Absolutely thrilled with the pen refill which is perfect. Arrived quickly. Highly recommend.”

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Posted 1 week ago

“Found just what I wanted. It arrived quickly, and well packaged. Will definitely use this company again!”

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Posted 2 weeks ago

“Great service and products. They called me to let me know that one of my items was going to take longer to arrive.”

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Posted 2 weeks ago

“Excellent service thankyou”

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Posted 3 weeks ago

“Fantastic service, good range of quality pens and accessories. I was very happy with my gel roller pens, the Legami pens and the fountain pen tip, which fitted perfectly on my old Laban pen.”

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Posted 3 weeks ago

“Great quality and very fast delivery. Would order again”

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Posted 3 weeks ago

“I have purchased two personalised pens from this company for the first time. I needed to make certain changes to my order such as requesting a different colour for the reserve and Tom was very responsive, supportive and made the process so easy. I was so pleased with him going the extra mile to fulfil my order request! Really thankful and happy with the products. Those who received the gift absolutely loved it! They arrived in good time and I got a small bag of sweets with it, that is just cute. I would give 10 stars if I could. I would order from this company again and to Tom, thank you from the bottom of my heart, it made such a difference to my stressful situation🙏🏼😊”

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Posted 4 weeks ago

Hi, Thank you so much for your kind and heartfelt review! We’re absolutely delighted to hear that you had such a positive experience with us—and that Tom was able to make the ordering process smooth and stress-free for you. We’ll be sure to pass along your lovely words to him. It means the alot to us that the personalised pens were so well received. Thank you again for your trust and support. We’d love to help you with any future orders, and we’re always here if you need us. Kind regards, Andrew Executive Pens Direct

Posted 1 week ago

“Pen arrived quickly and exactly as ordered, in a presentation box. Perfect in every way.”

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Posted 1 month ago

“Very quick, polite and helpful response to my query. Great products - Waterman fountain pen replacement filler barrel and beautiful beautiful turquoise ‘Inspired Blue’ bottled ink.”

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Posted 1 month ago

“Great products great service and fast delivery. I was really impressed with the service I received. There was a minor problem with my order that was quickly resolved by open honest communication and quick resolution. Really cannot recommend this company enough.”

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Posted 1 month ago

“I haven’t opened it for my father birthday gift I’m not sure at this moment”

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Posted 1 month ago

“Excellent service!”

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Posted 1 month ago

Executive Pens Direct is rated 4.9 based on 3,442 reviews