Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,657 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,657 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The refill was just what I needed for a pen I was given 66 years ago!”

Helpful Report

Posted 5 days ago

Good morning Avril, Thank you very much for your order with us and for your 5 star review. That’s wonderful to hear! There’s something really special about keeping a pen in use for 66 years — we're so glad the refill helped bring it back to life. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 4 days ago

“A very well made and quality item. I ordered it for my son’s birthday , and he is very pleased with it.”

Helpful Report

Posted 6 days ago

Good afternoon Clive, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you were pleased with the quality of the item and that your son enjoyed his birthday gift. We really appreciate you taking the time to share your feedback and hope he continues to enjoy it for a long time to come! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 days ago

“I got what I ordered and it was safely packaged and it arrived with very good postage time excellent pen and a decent price”

Executive Pens Direct 5 star review on 15th May 2026

Helpful Report

Posted 1 week ago

Good afternoon Robert, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear your order arrived quickly, safely packaged, and exactly as expected. It’s wonderful to know you’re happy with the pen and found it to be great value for money. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 week ago

“It was easy to find what I wanted online and delivery was quick. Goods were reasonable cost and ordering process was very easy. Good shopping experience.”

Helpful Report

Posted 1 week ago

Good morning Brian, Thank you very much for your order with us and for your 5 star review. We're so pleased to hear you found exactly what you wanted, enjoyed an easy ordering process, and received your delivery quickly. It's great to know you had a smooth and positive shopping experience with us. We really appreciate your support and hope to see you again soon! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 week ago

“Items where as described and arrived on time .”

Helpful Report

Posted 1 week ago

Good afternoon David, Thank you very much for your order with us and for your 5 star review. We’re really pleased everything arrived on time and was exactly as expected. We really appreciate your support and hope to help again in the future! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 week ago

“The team were fantastic i called as I wanted to get the barrel engraved as well as the cap and they were more than happy to sort! Great team and company!”

Helpful Report

Posted 2 weeks ago

Hi Emelia, Thank you very much for your order with us and for your 5 star review. We’re really pleased we could help with the additional engraving and make sure everything was exactly how you wanted it. Your lovely comments about the team are greatly appreciated, and we’ll be sure to pass them on. Thank you again for your support — it was a pleasure working with you! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“Ordered items arrived in time, will buy more items.”

Helpful Report

Posted 3 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re really glad to hear your order arrived on time! We truly appreciate your support and look forward to helping you again whenever you’re ready to place your next order. If there’s anything you need in the meantime, just let us know. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“Clear cut no nonsense company. I was pleased with the product. It's a gift so in a month it will be presented. Thank you guys.”

Helpful Report

Posted 3 weeks ago

Good afternoon Shamim, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you’re pleased with the product, and we hope it makes a fantastic gift when it’s presented next month. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 weeks ago

“I purchased 2 parker pens with personalised engravings - ideal small gift for retiring committee members. Quality, price and delivery were excellent, and the response to a phone call was friendly and helpful. Happy to recommend”

Helpful Report

Posted 3 weeks ago

Good morning Nicholas, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that the personalised Parker pens made ideal gifts for your retiring committee members. It’s great to know that you were pleased with the quality, pricing, and delivery, and that our team was able to assist you in a friendly and helpful way when you called. Providing both excellent products and service is very important to us. We truly appreciate your recommendation and look forward to helping you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 weeks ago

“Very nice come very quickly.x”

Helpful Report

Posted 3 weeks ago

Good afternoon Stephanie, Thank you very much for your order with us and for your 5 star review. We’re so pleased to hear you’re happy with your order and that it arrived quickly. We really appreciate you taking the time to leave a review! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 weeks ago

“Chose the pen for my sons birthday and had it engraved. Pen arrived within days oof ordering and I was delighted overall . The pen is just what I was looking for and the engraving had been done with care and exactly as I asked for and all packaged in a lovely gift box. Very pleased with the service. Thank you”

Helpful Report

Posted 4 weeks ago

Good afternoon Marylyn, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that the pen was just what you were looking for and that you were pleased with the engraving and presentation. It’s especially lovely to know it was chosen as a birthday gift for your son — we hope he had a fantastic day. We really appreciate your kind words about our service and are so glad everything arrived quickly and met your expectations. Thank you again for your support, and we hope to assist you again in the future Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 weeks ago

“They are efficient and their products are reasonably priced.”

Helpful Report

Posted 4 weeks ago

Good afternoon Peter, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you found our service efficient and our products well priced. We appreciate your support and look forward to working with you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 weeks ago

“Excellent service, great choice, lovely presentation, fast delivery, secure packaging…All perfect! I have bought two engraved pens recently, and am delighted with both! Thank you!”

Helpful Report

Posted 1 month ago

Good morning Victoria, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you were happy with the service, presentation, and delivery—and especially pleased that you love your engraved pens. It really means a lot to us that you took the time to share your experience. We hope to have the pleasure of creating something special for you again in the future! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Service couldn’t have been better. All good!”

Helpful Report

Posted 1 month ago

Good morning Tim, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear everything went smoothly and that you’re happy with the service. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Very happy with the Led Pencils. Very happy with the way they write and look. Came quickly, well wrapped. Thanks.”

Executive Pens Direct 5 star review on 21st April 2026

Helpful Report

Posted 1 month ago

Good morning, Thank you very much for your order with us and for your 5 star review. We're really glad to hear you’re happy with the LED pencils and that they arrived quickly and well packaged. It means a lot that you like how they write and look too. Enjoy using them, and feel free to reach out anytime! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Good range of products at competitive prices. Online ordering straightforward and prompt delivery.”

Helpful Report

Posted 1 month ago

Good morning Valerie, Thank you very much for your order with us and for your 5 star review. We’re really glad you enjoyed the product range, found our prices competitive, and had a smooth experience with ordering and delivery. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Bought a mongrammed pen as a present for someone, when I reached out to the service team about production time and delivery I was met with someone as excited for me to give the pen as I was! Would 100% recommend buying from these guys.”

Helpful Report

Posted 1 month ago

Good morning Kennedy, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that your experience felt just as exciting on our side as it did on yours—there’s something really special about creating a personalised gift. We hope the monogrammed pen was a big hit! Thanks again for your recommendation, it really means a lot to us. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Good value, and good quality engraving (with plenty of options). Also very helpful and responsive customer service - I wanted a pen which was out of stock, and they were able to let me know when it would be back in, etc. I'd definitely recommend them.”

Helpful Report

Posted 1 month ago

Good morning Alastair, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear that you were happy with both the quality of the engraving and the range of options available. It’s especially great to know that our customer service team could help keep you updated on the pen you were waiting for—we always aim to be as responsive and helpful as possible. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Great stationery products, at the best price.”

Executive Pens Direct 5 star review on 15th April 2026

Helpful Report

Posted 1 month ago

Good afternoon Varadharajan, Thank you very much for your order with us and for your 5 star review! Also, thank you for including a photo in your review – we love to see our customer’s photos of their orders. We’re delighted you’re happy with the stationery and the price — that’s exactly what we aim for. Hope to see you again soon! Would you be happy to give us your permission to share your review on our social media and our website? Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Just what I wanted. Arrived speedily. Great price”

Helpful Report

Posted 1 month ago

Good afternoon Wendy, Thank you very much for your order with us and for your 5 star review. We're glad it was just what you were looking for and that it arrived quickly. Even better that you were happy with the price too! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

Executive Pens Direct is rated 4.9 based on 3,657 reviews