Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,571 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,571 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection, pen I've chosen arrived very fast, engraving was done well. I'm very happy with my purchase!”

Helpful Report

Posted 17 hours ago

“I ordered a Fisher Space pen for my dad for Christmas (to replace one I unfortunately damaged 15 years prior!), the order was processed and posted promptly and the engraving on it was perfect. The pen itself was beautifully packaged.”

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Posted 19 hours ago

“Brilliant service from these guys! I received a faulty nib with my Kaweco Sport fountain pen (not the retailer’s fault). I got in touch and spoke with Caitlin who quickly sent out a replacement nib within 48 hours. Now I’m very happy with my pen and the service received from these guys. Thank you!”

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Posted 20 hours ago

“Fast, friendly service, despite the Christmas rush. Thank you.”

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Posted 22 hours ago

“Excellent service, lovely engraving and gift wrapping and beautiful pens. My grandson is thrilled.”

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Posted 23 hours ago

“Would be very happy to use this company again, excellent service. Thanks.”

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Posted 3 days ago

“Excellent product and swiftly delivered at a fair price.”

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Posted 3 days ago

“Wanted to buy "space pen" for a friend's 21st. To have it engraved, supplied with a pouch and in a presentation box made it that special gift.”

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Posted 6 days ago

“The pen was a present following a successful PHD qiualification, the quality of the pen is excellent and made even more special by the engraved words. The level of assistance from the staff was brilliant and their advice was key to me selecting Executive Pens Direct, I have no problem recommending this stationary specialist and will use again in the future.”

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Posted 6 days ago

“A beautiful retractable pen. My friend loved her Christmas present and she loved her engraved name on it She liked the weight in her hand and the clarity and colour of the writing. The present was a bog success.”

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Posted 1 week ago

Good morning Elpitha, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear that your friend loved her Christmas present, especially the engraving. It’s great to know she enjoyed the weight of the pen and the clarity and colour of the writing. We’re so pleased it was such a big success—thank you for choosing us! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 6 days ago

“No problem with ordering or delivery, would use executive pens direct again”

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Posted 1 week ago

Good afternoon Sonia, Thank you very much for your order with us and for your 5 star review. We’re really pleased everything went smoothly with your order and delivery. We appreciate your support and look forward to helping you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 week ago

“Great service... Needed Diplomat Pen refills.. definitely beats going back to the Pen Shop in Nice France.. thanks for prompt and competitive service.. Happy Christmas nick, Belfast”

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Posted 1 week ago

Good afternoon Nick, Thank you very much for your order with us and for your 5 star review. We’re delighted we could help with your Diplomat pen refills and save you a trip back to Nice too. Really pleased you were happy with the service and value. We hope you had a lovely Christmas and all the best from all of us! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 week ago

“Pen arrived on time and in a fab case. Engraving looks great.....bought this pen as a gift for a friend .... the look and feel of it are superb. Very happy with this item. Would definately order another”

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Posted 2 weeks ago

Good morning Wendy, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that the pen arrived on time, that you were pleased with the case and engraving, and that it made a great gift for your friend. Your kind comments about the look and feel of the pen mean a lot to us. We really appreciate your support and would be delighted to help you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“great selection and easy to find what I was after”

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Posted 2 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you found our selection excellent and that it was easy to find what you were looking for. We appreciate your feedback and look forward to assisting you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“Very impressive service. Would definitely use you again.”

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Posted 2 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re thrilled you were impressed with our service, and your recommendation means a lot to us. We look forward to helping you again whenever you need us. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“I ordered a pen to put in a christmas eve box so not yet used its a lovley little gift ,was easy to order and i received updates regarding delivery the pkt of sweets was a lovley touch would buy from this company again”

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Posted 2 weeks ago

Good morning Donna, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear that the pen will be a special addition to your Christmas Eve box and that you found the ordering process easy with helpful delivery updates. We’re glad you enjoyed the little sweet treat too! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“Prompt and efficient service. My order was as described and arrived earlier than expected.”

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Posted 2 weeks ago

Good morning Kim, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you were happy with our prompt and efficient service and that your order arrived earlier than expected. We really appreciate your support and look forward to assisting you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“This is the first time I have shopped with Executive Pens Direct. The prices were good and the goods were dispatched quickly and arrived safely. I will definitely shop from them again.”

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Posted 2 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re so pleased to hear that your first experience with Executive Pens Direct was a positive one and that you were happy with our pricing and delivery service. We truly appreciate your support and look forward to welcoming you back again soon. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“Items arrived in great shape. It takes several weeks for things to arrive to USA from UK. But the price and the customer service were excellent.”

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Posted 2 weeks ago

Good morning David, Thank you very much for your order with us. I am so sorry to hear you have not received your order yet. I have sent you an email and I have shared your tracking number with you as your order is due to be delivered today. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“Ordered3 sets of the same pen. Very impressed order came quickly very happy with items. Top notch seller would recommend.”

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Posted 2 weeks ago

Good morning Martine, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you were impressed with the pens and that your order arrived quickly. Your recommendation truly means a lot to us. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

Executive Pens Direct is rated 4.9 based on 3,571 reviews