Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,698 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great stationery products, at the best price.”

Executive Pens Direct 5 star review on 15th April 2026

Helpful Report

Posted 3 months ago

Good afternoon Varadharajan, Thank you very much for your order with us and for your 5 star review! Also, thank you for including a photo in your review – we love to see our customer’s photos of their orders. We’re delighted you’re happy with the stationery and the price — that’s exactly what we aim for. Hope to see you again soon! Would you be happy to give us your permission to share your review on our social media and our website? Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“Just what I wanted. Arrived speedily. Great price”

Helpful Report

Posted 3 months ago

Good afternoon Wendy, Thank you very much for your order with us and for your 5 star review. We're glad it was just what you were looking for and that it arrived quickly. Even better that you were happy with the price too! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“Fast delivery. Great service.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you very much for your order with us. We’re really glad you were happy with the delivery and service. Hope to see you again soon! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“The service I received was excellent I asked for help making my purchase and I got what I asked for.”

Helpful Report

Posted 3 months ago

Good morning, Thank you very much for your order with us and for your 5 star review. We're really glad we were able to help and that you got exactly what you were looking for. Providing helpful and reliable service is really important to us, so it’s great to hear we got it right! We truly appreciate your support and hope to assist you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“I only ordered some ink cartridges and a bottle of ink, they were easy to find on the website and arrived well packaged and quickly... Great service 👏”

Helpful Report

Posted 3 months ago

Good morning Alan, Thank you very much for your order with us and for your 5 star review. We're really pleased to hear you found everything easily on the website and that your order arrived quickly and well packaged. We really appreciate you taking the time to share your experience—it means a lot to us! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“This was a gift for a colleague going off to pastures new. He was extremely surprised and happy with the gift of personalised pen and pencil set and his magnetic paper weight. All in all I would recommend.”

Helpful Report

Posted 3 months ago

Good morning Tracey, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that your colleague loved the personalised pen and pencil set, as well as the magnetic paperweight—what a thoughtful send-off gift. It means a lot to us that it made such a positive impression, and we truly appreciate your recommendation. Wishing your colleague all the best in their next chapter! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“First class service from start to finish .stationers are dissatisfying from my area its good to know you can get what you want from a good company.”

Helpful Report

Posted 3 months ago

Good morning Donald, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you were happy with the service from start to finish. It means a lot to know we could provide what you needed, especially when it’s been difficult to find locally. We really appreciate your support and look forward to helping you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“I purchased ink refills for two pens that were given as a gift 14 years ago, they were reasonably priced and arrived swiftly.”

Helpful Report

Posted 3 months ago

Good morning William, Thank you very much for your order with us and for your 5 star review. It’s great to hear those pens are still going strong after all these years, and we’re glad we could help you find the right refills at a good price with quick delivery. We really appreciate your support and hope to assist you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“Great company. They had the refill I wanted at a great price and really quick delivery too. I will definitely use them again.”

Helpful Report

Posted 4 months ago

Good morning Simon, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you were happy with the price and the quick delivery. We truly appreciate your support and look forward to helping you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“I bought this for a friend’s 30th birthday so don’t have any direct feedback”

Helpful Report

Posted 4 months ago

Good morning Giles, Thank you very much for your order with us. We hope your friend had a fantastic 30th birthday and loved the gift 🎉 Even though you didn’t get to use it yourself, we really appreciate you choosing us for such a special occasion. If you ever need anything in the future — whether it’s another gift or something for yourself — we’d be delighted to help! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 4 months ago

“Finally got some lead for my 1940s propelling pencil of my late Fathers...But a price and a small quantity.”

Helpful Report

Posted 4 months ago

Good morning Chris, Thank you very much for your order with us. We’re really glad we could help point you in the right direction for your 1940s propelling pencil. It sounds like a truly special item with a lot of sentimental value. We understand your thoughts on the price and quantity, and we always aim to balance quality and sourcing rare items like this as fairly as possible. If there’s ever anything more we can do to help, please don’t hesitate to reach out — we’d love to assist further. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 4 months ago

“The Kaweco 3-pen case arrived safely and very well packaged. It is exactly what I was looking for to keep my beloved Kaweco Sports pens safe. The service by Executive Pens was excellent, and for this pen case it offered the most competitive price from all the sites I researched. A very happy customer 😄.”

Helpful Report

Posted 4 months ago

Good afternoon Wen, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that your Kaweco 3-pen case arrived safely and that it’s exactly what you were looking for to protect your Kaweco Sport pens. It’s always great to know our packaging and service made a positive impression. We truly appreciate you choosing Executive Pens and for taking the time to share your experience. Your support means a lot to us, and we’re so pleased we could offer you a competitive price as well. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 4 months ago

“Received a lovely Parker pen with my daughter's name beautifully engraved on it. In a lovely presentation box. It was a perfect gift. Great delivery and highly recommend.”

Helpful Report

Posted 4 months ago

Good morning Jenny, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you were pleased with the Parker pen and engraving, and that it made the perfect gift for your daughter. It’s great to know the presentation and delivery met your expectations as well. We truly appreciate your recommendation and support, and we hope to be of service again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 4 months ago

“This was a gift for my husband on his birthday. He was delighted with it, writes beautifully and a gorgeous colour. So glad I ordered it for him, and a prompt delivery too.”

Helpful Report

Posted 4 months ago

Good afternoon Irena, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear that your husband enjoyed his gift and that it arrived promptly. It’s wonderful to know it’s being put to good use and appreciated—your kind words truly make our day! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 4 months ago

“I've made a couple of purchases now from Executive Pens Direct and can give them the highest recommendation. The robustness of the packaging they use for each order means there is zero chance of any item suffering damage in transit. Speed of despatch is exemplary, too. I shall certainly be purchasing from them again. Top marks 🏆”

Helpful Report

Posted 4 months ago

Good afternoon Alexander, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that your orders arrived safely and quickly, and that you’ve had such a positive experience with us. Your recommendation means a great deal, and we look forward to helping you again soon. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 4 months ago

“Excellent communication when they discovered my pen had a fault. They called me immediately and advised they’re ordering in another and will upgrade my postage so I receive the pen within the original time scale. Will be my go to for pens from now on.”

Helpful Report

Posted 4 months ago

Good afternoon Steve, Thank you very much for your order with us and for your 5 star review. We’re pleased we were able to resolve the issue quickly and keep everything on track for you. Providing clear communication and making sure our customers receive exactly what they expect is very important to us, so it’s great to hear this was reflected in your experience. We truly appreciate your support and look forward to assisting you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 4 months ago

“Excellent serive and an excellent product.”

Helpful Report

Posted 4 months ago

Good afternoon Richard, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you’re happy with both our service and the product. Feedback like yours really motivates us to keep delivering the best for our customers. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 4 months ago

“Two orders placed for various pens and refills, and two packages promptly received containing the correct and flawless items. Executive pens is now my go-to site for my writing needs.”

Helpful Report

Posted 4 months ago

Good afternoon Mark, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear that both your orders arrived promptly and exactly as expected. It’s wonderful to know that Executive Pens is now your go-to for all your writing needs—that’s exactly the kind of experience we love to provide. We really appreciate your support and look forward to helping with your future orders! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 4 months ago

“My husband loves his fountain pen as it was a birthday present. Arrived in good condition.”

Helpful Report

Posted 4 months ago

Good morning Michelle, Thank you very much for your order with us and for your 5 star review. Thank you so much for your lovely feedback! We’re thrilled to hear that your husband loves his fountain pen and that it arrived safely. We hope it brings him many enjoyable writing moments, and we look forward to helping you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 4 months ago

“A good range of pens and refills at very competitive prices. Replying promptly and posting quickly- I received my order in a couple of days. I recommend this company for quality, value and service.”

Helpful Report

Posted 4 months ago

Good morning Alan, Thank you very much for your order with us and for your 5 star review. Thank you very much for your kind review. We’re so pleased to hear that you were happy with the range of pens and refills, as well as the price and service you received. It’s great to know your order arrived quickly and that our prompt replies made the process smooth for you. We really appreciate your recommendation and hope to assist you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 4 months ago

Executive Pens Direct is rated 4.9 based on 3,698 reviews