Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,515 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,515 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

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“Pens took a while to be despatched, but once on their way, arrived promptly and in good order.”

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Posted 3 weeks ago

“Excellent looking pens purchased as Christmas gifts”

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Posted 4 weeks ago

“Nice pen but I was expecting black ink in a black pen .. now I have to go and buy a black refill for what I want”

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Posted 1 month ago

Hello Peter, Thank you for your feedback. We’re sorry for any confusion caused — this pen does come with blue ink as stated in the product description, but we completely understand how the pen’s appearance could suggest otherwise. We appreciate your comments and hope you’ll enjoy the writing experience and our team will get in touch to discuss options for a black ink. Kind Regards Izzy @ Executive Pens Direct

Posted 3 weeks ago

“The product arrived on time. I was hoping for a soft-covered Legami notebook - similar to the standard one, but these ones have hard covers. Will have to make do.”

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Posted 1 month ago

“I will admit to being something of a nightmare customer, when it comed to buying for myself. FOMO and other doubts make dealing with me time consuming and trying. Executive Pens delt with my idiocyncracies most eloquently and patently, and I would not hesitate to use their services again”

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Posted 1 month ago

“Bought a pen for a colleague who was leaving, engraved beautiful and lovely gift box , brilliant price and arrived very quickly, 100% recommend”

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Posted 1 month ago

“I bought a BENU fountain from Executive Pens and the delivery was quick. They kept me updated with the order and delivery process. Pen is beautiful”

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Posted 1 month ago

“Good price, fast delivery. Item packaged nicely. What more can you want ?”

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Posted 1 month ago

“I bought a Parker Jotter fountain pen, some in and a converter from Executive Pens direct, and was very impressed by their service. The items arrived very quickly, well packaged and were very competitively priced. I will definitely use them in the future.”

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Posted 1 month ago

“Excellent service by telephone. Fast delivery. Genuine products. They try to be as helpful as possible when you ask (in my case) "stupid" questions. Ask for Thomas when you want answers to their products, as he is very helpful. Will be placing further orders with them.”

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Posted 1 month ago

“Great Legami selection”

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Posted 1 month ago

Thank you, Katy! We’re glad you’re happy with our Legami selection. We appreciate your support! Kind Regards, Louisa Executive Pens Direct

Posted 1 month ago

“I was very pleased with the speed of delivery and that the product was so reasonably priced (bottled ink).”

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Posted 1 month ago

Thank you so much for your order and 5 star review, Helen! We’re delighted to hear you were pleased with the speedy delivery and the reasonable price of the bottled ink. Your support means a lot to us! Kind Regards, Louisa Executive Pens Direct

Posted 1 month ago

“Ordered two Schmidt fountain pen replacement nibs. Executive Pens had them in stock, ordering was easy, and communication was excellent--received regular updates from Executive PD and then from Royal Mail. Nibs arrived (from UK to US) in 10 days, in perfect condition. Very pleased!”

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Posted 1 month ago

Thank you for your wonderful feedback! We’re pleased to hear the ordering process was easy and that communication kept you well informed. It’s great to know your nibs arrived safely and promptly. We truly appreciate your support! Kind Regards, Louisa Executive Pens Direct

Posted 1 month ago

“Fast and competent service, reasonable price and a happy birthday boy......the turnaround was less than 2 days......with standard shipping.....!”

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Posted 1 month ago

Thank you for your great feedback, Alexander! We’re glad to hear the service was fast and that the birthday boy was happy. If there’s anything we could do to make your experience a 5-star one, please do let us know — we’d love to hear your thoughts! Kind Regards, Louisa Executive Pens Direct

Posted 1 month ago

“The product was of excellent quality and was received faster than expected.”

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Posted 1 month ago

Thank you for your kind feedback! We’re pleased to hear you’re happy with the quality of the product and the speedy delivery. We appreciate your support! Kind Regards, Louisa Executive Pens Direct

Posted 1 month ago

“Received my order , promptly and packaged well. Had the pen engraved and it looked amazing. A lovely gift for my bestie . Thank you Executive Pens . Great product and service .”

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Posted 1 month ago

Thank you so much for your kind words, Mandy! We’re delighted to hear the engraved pen made a lovely gift for your bestie and that you were pleased with our product and service. It was a pleasure to assist you! Kind Regards, Louisa Executive Pens Direct

Posted 1 month ago

“Efficient and reliable And the little pack of Haribo is a nice touch…”

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Posted 1 month ago

Thank you, Michael! We’re delighted to hear you found our service efficient and reliable. We’re glad you enjoyed the little pack of Haribo too – just a small way to say thanks! Kind Regards, Louisa Executive Pens Direct

Posted 1 month ago

“Good customer service”

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Posted 1 month ago

Hi Varadharajan, Thank you for your kind words! We’re glad you’re happy with our customer service and appreciate your support. Kind Regards, Louisa Executive Pens Direct

Posted 1 month ago

“Executive Pens Direct was the place I found first to carry the Diplomat Easy Flow refill. It was easy to place the order and when it became apparent my order would take longer than expected, I was notified and concessions were made. I am a very satisfied customer.”

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Posted 2 months ago

Thank you very much for your thoughtful feedback, Delworth. We’re pleased to hear you found it easy to place your order and appreciate your understanding regarding the delay. Your satisfaction is very important to us, and we look forward to serving you again. Thanks again, Louisa Executive Pens Direct

Posted 1 month ago

“Quick delivery Nice engraving Loved the pen”

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Posted 2 months ago

Thank you, Naeem! We’re pleased to hear you loved the pen and were happy with the engraving and quick delivery. We really appreciate your support! Kind Regards, Louisa Executive Pens Direct

Posted 1 month ago

Executive Pens Direct is rated 4.9 based on 3,515 reviews