Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,616 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,616 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely stunning service! Not only did I find the item I was after, it was shipped quickly and arrived safely! Also treated myself to some ink too and then bought another pen the day after which was shipped with my first purchase very quickly!”

Helpful Report

Posted 1 month ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you found exactly what you were looking for and that everything arrived quickly and safely. It’s great to know you enjoyed treating yourself to some ink too — and we’re especially glad we could combine your orders and get them to you promptly. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“good service and genuine product. So hard to get these days.”

Helpful Report

Posted 1 month ago

Good afternoon Gerald, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you’re happy with our service and the product. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Excellent value, prompt delivery. Engraved as requested.”

Helpful Report

Posted 1 month ago

Good morning Frank, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you were happy with the value, prompt delivery, and engraving. We really appreciate your support and look forward to helping you again! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“I am really pleased with the pen very good service thank you.”

Helpful Report

Posted 1 month ago

Good morning Anne, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you’re pleased with the pen and that you received very good service. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Excellent service and delivery, the engraved fountain pens were of high quality and well recieved by our senior leaders and guests.”

Helpful Report

Posted 1 month ago

Good morning Celina, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that the engraved fountain pens met your expectations and were well received by your senior leaders and guests. It was a pleasure working with you, and we truly appreciate you taking the time to share your experience. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Great selection, pen I've chosen arrived very fast, engraving was done well. I'm very happy with my purchase!”

Helpful Report

Posted 1 month ago

Good morning Hanna, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you were happy with the selection, speedy delivery, and engraving, and that your purchase has met your expectations. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“I ordered a Fisher Space pen for my dad for Christmas (to replace one I unfortunately damaged 15 years prior!), the order was processed and posted promptly and the engraving on it was perfect. The pen itself was beautifully packaged.”

Helpful Report

Posted 1 month ago

Good morning Georgina, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that your Fisher Space Pen arrived promptly, beautifully engraved, and well packaged — and that it could be a special replacement for your dad after all these years. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Brilliant service from these guys! I received a faulty nib with my Kaweco Sport fountain pen (not the retailer’s fault). I got in touch and spoke with Caitlin who quickly sent out a replacement nib within 48 hours. Now I’m very happy with my pen and the service received from these guys. Thank you!”

Helpful Report

Posted 1 month ago

Good morning Nahid, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that your Kaweco Sport fountain pen is now working perfectly and that you were happy with how quickly we were able to send a replacement nib. It’s always our goal to make things right as smoothly as possible. We really appreciate your feedback and your support, and we look forward to assisting you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Fast, friendly service, despite the Christmas rush. Thank you.”

Helpful Report

Posted 1 month ago

Good morning John, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you were happy with our fast and friendly service, especially during the busy Christmas period. Your appreciation means a great deal to us. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Excellent service, lovely engraving and gift wrapping and beautiful pens. My grandson is thrilled.”

Helpful Report

Posted 1 month ago

Good morning Brenda, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you were pleased with the service, engraving, gift wrapping, and the pens themselves — and even more so that your grandson is thrilled with his gift. Thank you for choosing us, and we hope to assist you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Would be very happy to use this company again, excellent service. Thanks.”

Helpful Report

Posted 2 months ago

Good morning Geoff, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you were pleased with our service and would be happy to use us again. Your support is greatly appreciated. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Excellent product and swiftly delivered at a fair price.”

Helpful Report

Posted 2 months ago

Good morning David, Thank you very much for your order with us and for your 5 star review. We’re pleased to hear that you were happy with the quality of the product, the speedy delivery, and the value for money. Your support is greatly appreciated. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Wanted to buy "space pen" for a friend's 21st. To have it engraved, supplied with a pouch and in a presentation box made it that special gift.”

Helpful Report

Posted 2 months ago

Good morning Mike, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that the engraved Space Pen, complete with the pouch and presentation box, made the perfect special gift for your friend’s 21st birthday. We’re so pleased you were happy with your purchase. Thank you again for choosing us, and we hope to assist you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“The pen was a present following a successful PHD qiualification, the quality of the pen is excellent and made even more special by the engraved words. The level of assistance from the staff was brilliant and their advice was key to me selecting Executive Pens Direct, I have no problem recommending this stationary specialist and will use again in the future.”

Helpful Report

Posted 2 months ago

Good morning Colin, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that the pen was a meaningful gift to mark such an important achievement, and that you were pleased with both the quality of the engraving and the final product. It’s also wonderful to know that our team’s advice and support helped you in choosing Executive Pens Direct. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“A beautiful retractable pen. My friend loved her Christmas present and she loved her engraved name on it She liked the weight in her hand and the clarity and colour of the writing. The present was a bog success.”

Helpful Report

Posted 2 months ago

Good morning Elpitha, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear that your friend loved her Christmas present, especially the engraving. It’s great to know she enjoyed the weight of the pen and the clarity and colour of the writing. We’re so pleased it was such a big success—thank you for choosing us! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 months ago

“No problem with ordering or delivery, would use executive pens direct again”

Helpful Report

Posted 2 months ago

Good afternoon Sonia, Thank you very much for your order with us and for your 5 star review. We’re really pleased everything went smoothly with your order and delivery. We appreciate your support and look forward to helping you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 months ago

“I would love to have a review 9n the pen, but unfortunately it hasn't come yet. I ordered this in the beginning of December and have yet to recieve it. It was a gift for my wife for Christmas and now it's Christmas day and it's not here. Awesome....”

Helpful Report

Posted 2 months ago

Hi John, Thank you for taking the time to leave a review — we’re really sorry for the frustration this caused, especially as it was meant to be a Christmas gift. Your order was placed on December 11th and shipped from the UK, and according to the tracking it was delivered on December 26th. Unfortunately, international deliveries during the Christmas period can experience delays due to customs and holiday backlogs, but we completely understand how disappointing this must have been. We truly appreciate your patience and would love for you to hear from you once you’ve had a chance to receive and try the pen. If there’s anything we can do to help or if you have any concerns at all, please don’t hesitate to reach out to us directly — we’re always happy to help. Kind regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 months ago

“Great service... Needed Diplomat Pen refills.. definitely beats going back to the Pen Shop in Nice France.. thanks for prompt and competitive service.. Happy Christmas nick, Belfast”

Helpful Report

Posted 2 months ago

Good afternoon Nick, Thank you very much for your order with us and for your 5 star review. We’re delighted we could help with your Diplomat pen refills and save you a trip back to Nice too. Really pleased you were happy with the service and value. We hope you had a lovely Christmas and all the best from all of us! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 months ago

“Pen arrived on time and in a fab case. Engraving looks great.....bought this pen as a gift for a friend .... the look and feel of it are superb. Very happy with this item. Would definately order another”

Helpful Report

Posted 2 months ago

Good morning Wendy, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that the pen arrived on time, that you were pleased with the case and engraving, and that it made a great gift for your friend. Your kind comments about the look and feel of the pen mean a lot to us. We really appreciate your support and would be delighted to help you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 months ago

“great selection and easy to find what I was after”

Helpful Report

Posted 2 months ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you found our selection excellent and that it was easy to find what you were looking for. We appreciate your feedback and look forward to assisting you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 months ago

Executive Pens Direct is rated 4.9 based on 3,616 reviews