Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,485 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,485 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 17th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first purchase and I shall no doubt return. By far the best price I found for my BENU fountain pen. Easy process from beginning to end, delivery quick and on time. Perfect”

Helpful Report

Posted 2 months ago

Dear Fiona, Thank you for choosing Executive Pens Direct for your first purchase! We’re thrilled to hear you found the process easy and the delivery prompt. It’s great to know you found the best price for your BENU fountain pen too. We look forward to welcoming you back for your next order! Best regards, The Executive Pens Direct Team

Posted 1 month ago

“An excellent speedy delivery. The ease of website is one of the reasons I use Executive Pens direct. Being able to buy individual pens or for special gifts is very useful.”

Helpful Report

Posted 2 months ago

Hi Phyll, Thank you for your wonderful feedback! We’re delighted to hear you find our website easy to use and appreciate the option to purchase individual pens or special gifts. Speedy delivery is something we always aim for, so it’s great to know we hit the mark. We look forward to serving you again soon! Thanks again Louisa Executive Pens Direct

Posted 1 month ago

“Bought a pen as a keepsake for my adult son to mark a special occasion. The personalised lettering looked great and he was delighted with the gift. Website was easy to use, delivery was quick and good communication on order status.”

Helpful Report

Posted 2 months ago

Hi Shirley, Thank you so much for your order and lovely feedback! We’re thrilled to hear that the personalised pen was a perfect keepsake for your son’s special occasion and that he was delighted with the gift. It’s wonderful to know you found our website easy to use and appreciated the quick delivery and clear communication. We hope to assist you with more memorable gifts in the future! Thanks again Louisa Executive Pens Direct

Posted 1 month ago

“. The giftee was highly delighted with it.delivery of an item exactly as described”

Helpful Report

Posted 2 months ago

Hi Alan, Thank you so much for your feedback! We're thrilled to hear the gift was so well received and that your order arrived exactly as described. If you need anything else in the future, we're here to help! Thanks again Louisa Executive Pens Direct

Posted 1 month ago

“Very happy with the pen, the price and the service. Pen was delivered by royal mail. I was at home at the time, which was fortunate because the pen came in a large box. I had assumed, incorrectly, that it could be delivered through my letterbox. Watch out for that!”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad to hear you’re very happy with the pen, price, and service. We appreciate your note about the packaging size — we’ll certainly keep this in mind for future orders to help make delivery as convenient as possible. Thanks again for choosing us, and we look forward to serving you again! Best regards, The Executive Pens Direct Team

Posted 1 month ago

“I had a wonderful experience with Executive Pens Direct. Their customer service was top-notch—friendly, responsive, and genuinely helpful throughout the process. The bespoke pens I ordered were beautifully crafted and me expectations in both quality and presentation. It's clear they take great pride in their work. Highly recommended for anyone looking for unique, high-quality writing gifts!”

Helpful Report

Posted 2 months ago

Dear Lorna, Thank you so much for your fantastic feedback! We’re thrilled to hear that you had a wonderful experience with our team and that the bespoke pens met your expectations in both quality and presentation. It truly means a lot to us to know our dedication to craftsmanship and customer service shines through. We really appreciate your recommendation and look forward to assisting you with any future orders. Thanks again Louisa Executive Pens Direct

Posted 1 month ago

“Swift customer service, communication and delivery - thank you”

Helpful Report

Posted 2 months ago

Good afternoon, Thank you for your kind words! We’re delighted to hear you were pleased with our swift service, communication, and delivery. We look forward to assisting you again soon! Best regards, The Executive Pens Direct Team

Posted 1 month ago

“Excellent service, great selection of pens and very fast delivery, thank you”

Helpful Report

Posted 2 months ago

Dear Lynne, Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed our service, selection, and fast delivery. We look forward to serving you again soon! Best regards, Louisa Executive Pens Direct

Posted 1 month ago

“Very happy with the product and the quality Of the item. Easy to order and didn’t have to wait long for it to be delivered, all in all very pleased.”

Helpful Report

Posted 2 months ago

Dear Alan, Thank you for your kind feedback! We’re delighted to hear you’re very happy with the product quality and found the ordering process easy. It’s great to know your order arrived promptly and you’re pleased overall. We look forward to serving you again soon! Best regards, The Executive Pens Direct Team

Posted 1 month ago

“Excellent service, quick delivery, and a quality pen, what’s not to like?”

Helpful Report

Posted 2 months ago

Dear David, Thank you for your fantastic feedback! We’re thrilled to hear you enjoyed our service, quick delivery, and quality pen — we couldn’t agree more! Looking forward to helping you again soon. Thanks again, The Executive Pens Direct Team

Posted 1 month ago

“The best service I've had online. No exaggeration. Will definitely buy again and the small treat inside was a wonderful touch”

Helpful Report

Posted 2 months ago

Dear Andrew, Thank you so much for such kind and amazing feedback! We’re delighted to hear you had the best online service experience with us. It means a lot to know you appreciated the little treat we included. We look forward to welcoming you back for your next purchase! Thanks again, Louisa Executive Pens Direct

Posted 1 month ago

“Absolutely thrilled with the pen refill which is perfect. Arrived quickly. Highly recommend.”

Helpful Report

Posted 2 months ago

Hi Kim, Thank you for your wonderful feedback! We’re delighted to hear the pen refill was perfect and arrived quickly. We really appreciate your recommendation and look forward to serving you again soon! Best regards, The Executive Pens Direct Team

Posted 1 month ago

“Found just what I wanted. It arrived quickly, and well packaged. Will definitely use this company again!”

Helpful Report

Posted 2 months ago

Dear Heather, Thank you for your lovely feedback! We’re thrilled you found exactly what you wanted and that your order arrived quickly and well packaged. We look forward to serving you again soon! Best regards, The Executive Pens Direct Team

Posted 1 month ago

“Great service and products. They called me to let me know that one of my items was going to take longer to arrive.”

Helpful Report

Posted 2 months ago

Dear Lauriane, Thank you for your kind words! We’re glad to hear you appreciated our service and proactive communication regarding your order. It’s important to us to keep our customers informed every step of the way. We look forward to assisting you again in the future! Thanks again Louisa Executive Pens Direct

Posted 1 month ago

“Excellent service thankyou”

Helpful Report

Posted 2 months ago

Hi, Thank you for your kind words! We’re delighted you’re happy with our service. Looking forward to helping you again soon! Best regards, The Executive Pens Direct Team

Posted 1 month ago

“Fantastic service, good range of quality pens and accessories. I was very happy with my gel roller pens, the Legami pens and the fountain pen tip, which fitted perfectly on my old Laban pen.”

Helpful Report

Posted 3 months ago

Dear Lydia, Thank you so much for your wonderful feedback! We’re delighted to hear you’re happy with the range of pens and accessories, and that the fountain pen tip was a perfect fit for your Laban pen. It’s great to know the gel roller and Legami pens are working well for you too. We look forward to assisting you again soon! Thanks again, Louisa Executive Pens Direct

Posted 1 month ago

“Great quality and very fast delivery. Would order again”

Helpful Report

Posted 3 months ago

Dear Leoni, Thank you for your wonderful feedback! We’re so pleased to hear you’re happy with the quality and speedy delivery. We look forward to welcoming your next order! Kind regards, The Executive Pens Direct Team

Posted 1 month ago

“I have purchased two personalised pens from this company for the first time. I needed to make certain changes to my order such as requesting a different colour for the reserve and Tom was very responsive, supportive and made the process so easy. I was so pleased with him going the extra mile to fulfil my order request! Really thankful and happy with the products. Those who received the gift absolutely loved it! They arrived in good time and I got a small bag of sweets with it, that is just cute. I would give 10 stars if I could. I would order from this company again and to Tom, thank you from the bottom of my heart, it made such a difference to my stressful situation🙏🏼😊”

Helpful Report

Posted 3 months ago

Hi, Thank you so much for your kind and heartfelt review! We’re absolutely delighted to hear that you had such a positive experience with us—and that Tom was able to make the ordering process smooth and stress-free for you. We’ll be sure to pass along your lovely words to him. It means the alot to us that the personalised pens were so well received. Thank you again for your trust and support. We’d love to help you with any future orders, and we’re always here if you need us. Kind regards, Andrew Executive Pens Direct

Posted 2 months ago

“Pen arrived quickly and exactly as ordered, in a presentation box. Perfect in every way.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for your wonderful feedback! We’re so pleased to hear the pen arrived promptly and exactly as ordered. It’s great to know it was perfect in every way and that the presentation box added to the experience. We look forward to serving you again in the future! Kind regards, The Executive Pens Direct Team

Posted 1 month ago

“Very quick, polite and helpful response to my query. Great products - Waterman fountain pen replacement filler barrel and beautiful beautiful turquoise ‘Inspired Blue’ bottled ink.”

Helpful Report

Posted 3 months ago

Dear Anne, Thank you so much for your kind words! We’re delighted to hear you were pleased with our quick and helpful service, and that you’re enjoying the Waterman replacement filler and the beautiful ‘Inspired Blue’ ink. It’s always great to know our products are hitting the mark! We look forward to assisting you again in the future. Kind regards, Louisa Executive Pens Direct

Posted 1 month ago

Executive Pens Direct is rated 4.9 based on 3,485 reviews