Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,620 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,620 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband loves his fountain pen as it was a birthday present. Arrived in good condition.”

Helpful Report

Posted 2 days ago

“A good range of pens and refills at very competitive prices. Replying promptly and posting quickly- I received my order in a couple of days. I recommend this company for quality, value and service.”

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Posted 4 days ago

“First time customer - delighted with engraved pens .”

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Posted 5 days ago

Good afternoon Alan, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you’re pleased with your engraved pens, especially as a first-time customer. We really appreciate your support and hope to welcome you back again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 days ago

“The pen is a true delight to use. Now putting pen to paper means something, it has a special meaning due to the pen and the way it glides over the paper.”

Helpful Report

Posted 1 week ago

Good afternoon Nicholas, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear how much you’re enjoying your pen and that it has made the experience of writing feel special. Knowing that it glides smoothly across the paper and adds meaning to putting pen to paper truly means a lot to us. Thank you again for your kind words and for choosing us. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 days ago

“Absolutely delighted. The pen + engraving is beautiful and my son loved it . Great customer service too!”

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Posted 1 week ago

Good morning Angela, Thank you very much for your order with us and for your 5 star review. We’re absolutely delighted to hear that your son loved the pen and engraving — that truly means a lot to us. It was our pleasure to assist you, and we’re so glad you had a great experience with our customer service as well. We look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 week ago

“Thank you for your excellent service package arrived on time and as ordered.”

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Posted 1 week ago

Good afternoon David, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear your package arrived on time and exactly as ordered. It’s always great to know our service has met your expectations. We truly appreciate your support and look forward to helping you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 week ago

“Bought as a gift which was received with much pleasure.”

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Posted 2 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear the gift was received with such pleasure — that’s always wonderful to know. It means a great deal to us that you chose us for a special purchase. We truly appreciate your support and hope to be of service again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 week ago

“A quick response for goods at a good price. Good service!”

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Posted 2 weeks ago

Good afternoon, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you were happy with the quick response, competitive pricing, and overall service. Providing quality goods at a fair price — with efficient service to match — is exactly what we aim for. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“Excellent service with prompt delivery.Just what I expected.”

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Posted 2 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear that you were happy with the service and prompt delivery. Providing exactly what our customers expect — and doing it efficiently — is always our goal. We truly appreciate your support and look forward to working with you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“Excellent service. A helpful voice on the end of the phone and easy to order. The engraving was really well done - looks great and it was a well received present.”

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Posted 2 weeks ago

Good morning Roger, Thank you very much for your order with us and for your 5 star review. We’re absolutely delighted to hear that you found the service friendly and easy to use — we always aim to make ordering as simple and pleasant as possible. It’s especially lovely to know that the engraving looked great and that the gift was so well received. That really means a lot to us. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“purchase made easily, and the products arrived promptly.”

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Posted 2 weeks ago

Good morning, Thank you for your order with us. We’re so pleased you found the ordering process straightforward and that your items arrived quickly. We hope to work with you again soon! We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“Impressed with the ease of ordering and speed of delivery Thank you”

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Posted 2 weeks ago

Good morning Terry, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you were impressed with the ease of ordering and the speed of delivery. We truly appreciate your support and look forward to working with you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“Great prices, fast shipping. Thank you very much”

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Posted 3 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re so pleased to hear you were happy with our prices and fast shipping. Providing great value and efficient service is always our goal, so your feedback really means a lot to us. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“Purchased a beautiful Waterman pen engraved with my grandsons name for his 18th birthday ! He absolutely loved it ! Thankyou for your excellent service !!”

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Posted 3 weeks ago

Good morning Kathryn, Thank you very much for your order with us and for your 5 star review. We’re absolutely delighted to hear that your grandson loved his engraved Waterman pen — what a special and meaningful gift for his 18th birthday. Personalised pieces like that truly become keepsakes, so it’s lovely to know it was so well received. Thank you as well for your kind words about our service — it really does mean a great deal to us. We hope to assist you again for another special occasion in the future! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“Not as 'classy' looking as I had imagined and somewhat overpriced but acceptable as a birthday gift .”

Helpful Report

Posted 3 weeks ago

Good morning Sue, Thank you very much for your order with us. We’re sorry to hear that the pen wasn’t quite as classy in appearance as you had imagined. We always aim to present our products as accurately as possible, so your comments are genuinely appreciated and helpful to us. That said, we’re pleased to hear it was still acceptable as a birthday gift, and we hope the recipient enjoyed it. If there’s ever anything we can do to help you find a style that better matches your expectations, we’d be more than happy to assist. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“This is second pen I have purchased, again very swift delivery and lovely pen.”

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Posted 3 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you chose us again and that you’re pleased with both the swift delivery and your new pen. It truly means a lot to us that you came back for a second purchase. We hope you enjoy using it just as much as the first, and we look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“Excellent Service, with packaging done right. Plan to order Space Pens and refills for all my family throughout the year. Great gifts!”

Helpful Report

Posted 3 weeks ago

Good afternoon Sharon, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you were pleased with the service and packaging — we take great care to make sure every order arrives just right. It’s especially wonderful to know you’re planning to gift Fisher Space Pen pens and refills to your family throughout the year. They truly do make practical and memorable gifts! We sincerely appreciate your support and look forward to helping with your future orders. If there’s ever anything we can assist you with, please don’t hesitate to reach out. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 weeks ago

“Lovely pen – thank you.”

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Posted 3 weeks ago

Good afternoon, Thank you very much for your order with us. You’re very welcome. We're delighted you’re happy with it. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 weeks ago

“Easy purchasing process, great items as described. Good value for money. Fast delivery.”

Helpful Report

Posted 3 weeks ago

Good morning Kevin, Thank you very much for your order with us and for your 5 star review. We’re so pleased to hear that you found the purchasing process easy and that the items met your expectations. It’s especially great to know you felt they offered good value for money and that the delivery was fast. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 weeks ago

“fast shipping and pen arrived safely. Will be ordering from this shop again if I have the chance.”

Helpful Report

Posted 3 weeks ago

Good morning Alfie, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that your pen arrived safely and that you were pleased with the fast shipping. We take great care in both packaging and dispatch, so it’s lovely to know that it made a positive difference to your experience. We truly appreciate your support and would be absolutely happy to welcome you back anytime. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 weeks ago

Executive Pens Direct is rated 4.9 based on 3,620 reviews