Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,747 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,747 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 1st September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service, the pen was the colour as described and the engraving very clear. Very pleased with the product which I've given as a gift. Thankyou Very much.”

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Posted 2 days ago

“Lovely Pen, good price and good delivery”

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Posted 4 days ago

“My refill for my Lamy pen arrived very quickly!”

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Posted 5 days ago

“I ordered a Kaweco sport from Executive pens. This was very reasonably priced. The service from the company was excellent. It was dispatched very quickly and was easy to track through Shop app. Will definitely use Executove pens again!”

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Posted 1 week ago

“Excellent service , Tom was very helpful, delivery was very quick, received it the following day, thank you”

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Posted 1 week ago

“First time customer and very pleased with the customer service and speed of response to my questions and problem this has made me a returning customer and I’ll be saving Executive Pens as a favourite on my browser when I’m after anything in the future. Everything was packed well and dispatched quickly. Tom was very helpful and kept me up to date. Thank you guys.”

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Posted 1 week ago

Hi Richard, Thank you for such a thoughtful review. We’re really pleased your first experience with Executive Pens Direct was a positive one and that we could help resolve your queries promptly. Tom will be delighted to hear his communication and support made a difference. It’s especially rewarding to know you’ll be returning to us and saving our website for future purchases. We look forward to helping you again! Louisa Executive Pens Direct

Posted 1 week ago

“I absolutely loved my experience of Executive Pens - they have a reasonable postage and the products were also good value and of high quality. I really felt like whatever they were saving, they were passing to me!”

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Posted 2 weeks ago

Thank you for such lovely feedback. It’s great to hear you enjoyed shopping with us and were impressed by the quality of our products and the value for money, including our postage costs. We believe good products shouldn’t come with unnecessary extra costs, so it’s especially rewarding to know you felt the benefit. We hope to see you again soon! Louisa Executive Pens Direct

Posted 1 week ago

“Good fast efficient service. Thank you”

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Posted 2 weeks ago

Thank you for your feedback. We’re glad your order was handled quickly and efficiently, and that you were happy with the service. We appreciate your custom and hope to welcome you back to Executive Pens Direct again. Louisa Executive Pens Direct

Posted 1 week ago

“I am very pleased with my pen. It is very good quality at a good price and was delivered promptly.”

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Posted 2 weeks ago

Hi John, Thank you for sharing your feedback. It’s lovely to hear you’re pleased with your pen and feel it offers good quality for the price. We’re glad it arrived promptly too, and hope you enjoy using it for a long time to come. Thanks again, Louisa Executive Pens Direct

Posted 1 week ago

“The fountain pen adaptor arrived quickly, well packed and genuine Schaeffer item.”

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Posted 2 weeks ago

Hi William, Thank you for your feedback. We’re pleased the Sheaffer fountain pen adaptor arrived promptly, was well packaged and met your expectations. We take care to supply genuine products and ensure they reach our customers safely. We appreciate your order and hope to assist you again. Louisa Executive Pens Direct

Posted 1 week ago

“Absolutely wonderful I ordered a pen for my friend as he was retiring from work you made his day he was so delighted with his pen and especially the engraving thank you so much for supplying such a wonderful leaving present for my friend I would definitely recommend you and buy again truly a fantastic service.”

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Posted 3 weeks ago

Hi Deborah, Thank you for such a heartfelt review. It’s wonderful to hear that the pen and engraving made your friend’s retirement so special. A personalised pen is a lovely way to mark an important milestone, and we’re delighted it was so well received. We’re grateful for your recommendation and hope to help you find another special gift in the future. Louisa Executive Pens Direct

Posted 1 week ago

“Item sent and received within 2 days great customer service thank you”

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Posted 3 weeks ago

Hi Jay, Thank you for your kind feedback. We’re pleased your order reached you so quickly and that you were happy with the service. We always aim to make ordering with us as smooth and efficient as possible, and we appreciate you choosing Executive Pens Direct. Louisa Executive Pens Direct

Posted 1 week ago

“Tom was so knowledgable and helpful. I will definitely go back to see Tom when I am ready for my next fountain pen and new ink from the wonderful colourful inks they offer. I would recommend Executive Pens with no hesitation.”

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Posted 3 weeks ago

Hi Avril, Thank you for such a lovely review. It’s great to hear Tom made your visit so enjoyable with his knowledge and helpful advice. We have a wonderful range of colourful inks to explore, so we’re sure there’ll be plenty to tempt you when you’re ready for your next fountain pen! We really appreciate your recommendation and look forward to welcoming you back. Louisa Executive Pens Direct

Posted 1 week ago

“Brilliant. Great writer thanks Geoff russell”

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Posted 3 weeks ago

Geoff, thank you for your feedback. We’re delighted you’re enjoying your pen and are pleased it’s proving to be such a good writer. We hope it gives you many years of writing pleasure! Louisa Executive Pens Direct

Posted 1 week ago

“The level of service and help I received was excellent. Emails received a prompt response and all information given was accurate. The pen set was superb and made a memorable gift for a special birthday,”

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Posted 1 month ago

Hi Jacky, Thank you for your lovely feedback. We’re pleased our team could provide helpful, prompt and accurate information throughout your order. It’s wonderful to hear the pen set was so well received and helped make a special birthday even more memorable. We hope it will be treasured for many years to come. Louisa Executive Pens Direct

Posted 1 week ago

“wewere delighted with the pen we bought for an 18th birthday present.ideal”

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Posted 1 month ago

Hi David, It’s lovely to hear the pen was just right for such a special occasion. An 18th birthday is a wonderful milestone, and we’re pleased you found a gift that hit the mark. Thank you for choosing Executive Pens Direct to be part of the celebration. Louisa Executive Pens Direct

Posted 1 week ago

“Excellent service and product with rapid delivery. All appreciated. Thank you”

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Posted 1 month ago

Thank you for your kind words. We’re pleased you were happy with both the product and the service, and that your order reached you so quickly. It’s always good to know our efforts are appreciated, and we hope to assist you again in the future. Louisa Executive Pens Direct

Posted 1 week ago

“The Fisher Space Pens 🖊️ I have recently purchased for my family from Executive Pens are great. My order was filled with care and speed. I am delighted with this very dependable company, and would recommend anyone who values first rate Customer Service to view their website and to order directly from them. ☝🏻I can say in all honesty that I am about to order two more pens as Christmas gifts for friends 🙂”

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Posted 1 month ago

Hi Sharon, What a lovely review – thank you for taking the time to share your experience. We’re delighted that you’re so pleased with your Fisher Space Pens and the care taken with your order. It’s especially rewarding to hear that you’re planning to choose us again for Christmas gifts for your friends. Thank you for your kind recommendation and for trusting Executive Pens Direct with your purchases. Louisa Executive Pens Direct

Posted 1 week ago

“First class service. I wanted something a little different with engraving on both sides. They couldn't have been more helpful and the extra cost was tiny. I'm very pleased with the pen, the engraving and the overall service.”

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Posted 1 month ago

Hi Frank, Thank you for such a thoughtful review. It’s wonderful to hear we could help bring your idea to life with engraving on both sides of the pen. We’re always happy to accommodate special requests where we can, and it’s lovely to know you’re pleased with the finished result and found the additional cost reasonable. Enjoy your new pen! Louisa Executive Pens Direct

Posted 1 week ago

“Correct order on time, found site easy to use.”

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Posted 1 month ago

Hi Keith, Thank you for taking the time to leave a review. We’re pleased your order arrived on time with everything correct, and that you found our website easy to navigate. We appreciate your custom and hope to help you again in the future. Louisa Executive Pens Direct

Posted 1 week ago

Executive Pens Direct is rated 4.9 based on 3,747 reviews