Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,589 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,589 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Biro pen we ordered and had engrave arrived within a coople of days. It was an item for our now 60 yearold son and I have to say that he is very ppleased with it.”

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Posted 5 hours ago

“Great service!”

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Posted 1 day ago

“A very good pen refill service.”

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Posted 2 days ago

“Thank You for your Executive pen service, most amicably attended to, by yourselves ( Excellent) friendly delivered in your special way. Indeed I, highly recommend your Executive Pens business with. Special Treat, will be with you again, in due course John 🌹”

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Posted 2 days ago

“Beautiful Pen. I purchased this pen for a gift and the recipient loved it. Customer service was excellent and item was reasonably priced compared to other websites. Highly recommend.”

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Posted 5 days ago

Good morning Susan, Thank you very much for your order with us and for your 5 star review. We’re so pleased to hear that the pen made a great gift and that the recipient loved it. It’s also wonderful to know you were happy with our customer service and pricing. Your recommendation truly means a lot to us — thank you for your support! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 days ago

“Very quick service and good price, bespoke sketching was perfect.”

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Posted 6 days ago

Good morning Ben, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you were happy with the quick service, pricing, and especially the bespoke sketching. It means a lot to us that you took the time to share your experience, and we truly appreciate your support. We hope to work with you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 days ago

“I purchased two pens as gifts and had them engraved, the pens arrived within a few days of ordering, really happy with the pens. Before I purchased them I had a few questions which I asked via email, excellent customer service. I would buy from Executives Pens again.”

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Posted 1 week ago

Good afternoon Bernadette, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you were happy with the engraved pens and that they arrived so quickly. It’s also great to know our team was able to help with your questions before ordering. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 week ago

“Ordered a beautiful pen I've been after for years, and they didn't disappoint. I'm absolutely made up, use my pen every day and simply love it,many thanks”

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Posted 1 week ago

Good afternoon Paul, Thank you very much for your order with us and for your 5 star review. We’re absolutely delighted to hear how much you love your pen and that it’s something you use every day. It means a lot to us that we could help you find something you’ve been after for so long. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 week ago

“Fabulous range of pens and ink at a great price and my order was delivered very swiftly.”

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Posted 1 week ago

Good afternoon Matthew, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you’re happy with our range of pens and ink, as well as our pricing and speedy delivery. We really appreciate your support and hope to see you again soon! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 week ago

“I bought this lovely pen for a friend and had it gift wrapped, so I didn't actually see it at first hand. My friend loved it, especially the personalised initials, so I'm sure it was really lovely! Thank you!”

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Posted 1 week ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that your friend loved the pen, especially the personalised initials — that’s always lovely to hear. We really appreciate your support and hope to welcome you back again in the future! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 week ago

“Looks good and feels good, but there's no details about how you refill it. How strange? Do I pull it apart forcibly, or unscrew it, or what. I don't want to break it. Can't recommend it.”

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Posted 1 week ago

Good afternoon Godfrey, Thank you for your feedback, and we’re sorry that the refill instructions weren’t clear. We completely understand your hesitation about not wanting to damage the pen. We appreciate you bringing this to our attention, as it helps us improve the information we provide. We will give you an email know to help with your question. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 week ago

“Amazing service and prices. Order was delivered promptly. I had a slight issue with an incorrect item but Tom was excellent in resolving the issue! I was so impressed with the service that I placed a second order recently!”

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Posted 1 week ago

Good morning Vikram, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you were happy with our service, pricing, and prompt delivery. While we’re sorry for the initial mix-up, it’s great to know Tom was able to resolve it quickly for you. We truly appreciate your trust in us and are especially pleased that you chose to place a second order. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 week ago

“The website was easy to navigate and my order arrived in good time for Christmas. I ordered a Waterman pen and it was delivered safely in very secure packaging. The pen itself is excellent. Light and slim to hold and writes so smoothly. Very pleased with both the pen and the company.”

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Posted 2 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re pleased to hear that you found our website easy to navigate and that your order arrived in good time for Christmas. It’s great to know the Waterman pen arrived safely and that you’re enjoying its smooth writing and design. We’re delighted you’re happy with both the pen and our service, and we truly appreciate your support. We hope to welcome you back again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“Absolutely stunning service! Not only did I find the item I was after, it was shipped quickly and arrived safely! Also treated myself to some ink too and then bought another pen the day after which was shipped with my first purchase very quickly!”

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Posted 2 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you found exactly what you were looking for and that everything arrived quickly and safely. It’s great to know you enjoyed treating yourself to some ink too — and we’re especially glad we could combine your orders and get them to you promptly. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“good service and genuine product. So hard to get these days.”

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Posted 2 weeks ago

Good afternoon Gerald, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you’re happy with our service and the product. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“Excellent value, prompt delivery. Engraved as requested.”

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Posted 2 weeks ago

Good morning Frank, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you were happy with the value, prompt delivery, and engraving. We really appreciate your support and look forward to helping you again! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“I am really pleased with the pen very good service thank you.”

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Posted 3 weeks ago

Good morning Anne, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you’re pleased with the pen and that you received very good service. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“Excellent service and delivery, the engraved fountain pens were of high quality and well recieved by our senior leaders and guests.”

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Posted 3 weeks ago

Good morning Celina, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that the engraved fountain pens met your expectations and were well received by your senior leaders and guests. It was a pleasure working with you, and we truly appreciate you taking the time to share your experience. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“Great selection, pen I've chosen arrived very fast, engraving was done well. I'm very happy with my purchase!”

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Posted 3 weeks ago

Good morning Hanna, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you were happy with the selection, speedy delivery, and engraving, and that your purchase has met your expectations. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 weeks ago

“I ordered a Fisher Space pen for my dad for Christmas (to replace one I unfortunately damaged 15 years prior!), the order was processed and posted promptly and the engraving on it was perfect. The pen itself was beautifully packaged.”

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Posted 3 weeks ago

Good morning Georgina, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that your Fisher Space Pen arrived promptly, beautifully engraved, and well packaged — and that it could be a special replacement for your dad after all these years. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 weeks ago

Executive Pens Direct is rated 4.9 based on 3,589 reviews