Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,698 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice pen. Good gift. All process was smooth and transparent”

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Posted 3 hours ago

“Great pen and it was dispatched the next day, top service.”

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Posted 3 days ago

“Excellent service. Fast delivery. Quality products. Well packaged. Overall I would highly recommend”

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Posted 5 days ago

“Ordered a pen for my grandsons 21st. It looked bigger in picture. It was far to small for a man So I lost a lot of money.”

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Posted 6 days ago

“very helpful when i ordered by phone---not into on line shopping pens arrived on time and well packaged thank you”

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Posted 6 days ago

“Very good quality”

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Posted 6 days ago

“Thay were a gift and was reely happy to get your pens and now going with them on there new jobs”

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Posted 1 week ago

“Fast turnaround on pen supply, inscriptions, and shipping. Inscription amendments promptly accomodated without any fuss. Would definitely use again.”

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Posted 1 week ago

“Competitive prices and good selection of pens, I ordered a pen engraved and gift wrapped, both engraving and wrapping were excellent, delivery was quick, no complaints here.. all excellent!”

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Posted 1 week ago

“As an author, when I'm not using my laptop, I always have a pen with me, whether out and about on foot, in the car (typically, in a supermarket car park), or elsewhere. In the pens shown in the photo, I have pens loaded with a variety of blue, black, red, gel and regular ballpoint refills. My choice of pen is Parker, and thanks to their range, pricing, and efficient order process, my choice of refill supplier is Executive Pens Direct.”

Executive Pens Direct 5 star review on 23rd July 2026

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Posted 1 week ago

“Good product”

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Posted 1 week ago

“Once again excellent service. Good product delivered without problems within a few days of ordering.”

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Posted 1 week ago

“Very easy to order and very good help on telephone when had a query. A pleasure to speak to a very helpful person rather than a chat bot”

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Posted 2 weeks ago

“Excellent service! The refill I ordered was a perfect fit for my rather old roller point pen. It arrived very quickly and the members of staff I exchanged communications with were amazingly helpful”

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Posted 2 weeks ago

“Fantastic as always! Order arrived quickly and safely”

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Posted 2 weeks ago

“Very pleased with engraved pen super fast delivery”

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Posted 2 weeks ago

“We ordered personalised Parker Sonnet set as a graduation gift for our daughter, and it turned out beautifully. Both pens are excellent quality, solid, elegant, and with that classic Parker look and feel. The presentation box is nicely made and feels robust. The engraving was clean, precise, and exactly as requested. The only downside was the delivery, which arrived later than the timeframe originally offered. Despite that hiccup, the product and we are still very pleased with the purchase.”

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Posted 3 weeks ago

“I recently ordered the custom engraved Parker pen and mechanical pencil. The pens are overall good and works fine, but upon opening, there was a smear of ink over most of the steel tip of the pen. So, I had to wipe it off. It was just a bit disappointing to see that kind of mess on a brand-new item.”

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Posted 3 weeks ago

“Service prompt, reasonably priced — excellent”

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Posted 3 weeks ago

“First time have used this company and must say I was super impressed, even though my order was only for a few pounds worth of refills - the service and speed of delivery, with packaging and professionalism was fantastic - really felt like even though nominally the order wasn’t a lot the care was as if I had spent a lot more - 5 stars”

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Posted 3 weeks ago

Thank you for your wonderful feedback, Gary. We’re delighted your first experience with us exceeded expectations. At NE Trophies, we pride ourselves on providing excellent service for every customer and every order, no matter the size. We truly appreciate your 5-star review and your kind comments about our team and service. Thanks again Louisa

Posted 2 weeks ago

Executive Pens Direct is rated 4.9 based on 3,698 reviews