Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,538 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,538 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tom was very helpful, and we got the pens in a timely manner. We've been ordering personalised pens from this company for a few years, and they've never disappointed us. Staff are very helpful and pleasant.”

Helpful Report

Posted 43 minutes ago

Good morning Soumaya, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear that Tom and the team were able to help, and that your pens arrived on time. We really appreciate your continued support over the years and look forward to helping you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 31 minutes ago

“Found Executive Pens through a search engine and phoned as the cartridge I wanted was a bit unusual. It w a replacement for a very special Cunard QEII pen. Extremely helpful and efficient on the phone and the items delivered quickly.”

Helpful Report

Posted 1 hour ago

Good morning Ted, Thank you very much for your order with us and for your 5 star review. Thank you for taking the time to share your experience! We’re so glad you found us and that we could help with the cartridge for your special Cunard QEII pen. It’s great to hear that our team was able to assist you quickly and efficiently. We truly appreciate your kind words and hope to help again whenever you need us! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 54 minutes ago

“Easy to order and engraving looks great. Well done!”

Helpful Report

Posted 20 hours ago

Good morning Malcolm, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that ordering was easy and that you’re pleased with the engraving. Your kind words mean a lot to our team. Thanks again for choosing us! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 56 minutes ago

“I ordered an engraved pen for my colleague because she was leaving. Delivery is super fast as promised, pen looks so elegant and really nice. Highly recommend, perfect customer service and excellent quality.”

Helpful Report

Posted 1 day ago

Good morning Martyna, Thank you very much for your order with us and for your 5 star review. We’re glad the pen turned out so elegant and arrived so quickly—what a lovely farewell gift for your colleague. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 day ago

“Bought as a secret santa for a work colleague and I’m sure he will love it”

Helpful Report

Posted 2 days ago

Good morning Louise, Thank you very much for your order with us and for your 5 star review. That sounds like a well-chosen Secret Santa gift. I’m sure your colleague will appreciate it. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 day ago

“Quick delivery better price than elsewhere and nice little touch to add some sweets thank you.”

Helpful Report

Posted 2 days ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re really glad your order arrived quickly and that you found our prices better than elsewhere. Happy to hear you enjoyed the little sweet treat too! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 days ago

“Excellent service from this company. My pen was posted speedily and packaged well. Very pleased with my Benu pen, which is a beauty!”

Helpful Report

Posted 5 days ago

Good morning Jill, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear your Benu pen arrived safely and that you’re enjoying it. We hope it brings you lots of joy every time you use it! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 4 days ago

“Beautiful pen arrived safe and sound. Exactly as described and it was so helpful to have the weight included in that. Bought as an anniversary gift for my husband and he is absolutely delighted with it - and he is very picky about pens!”

Helpful Report

Posted 5 days ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear the pen was perfect for your husband’s anniversary gift and that he’s delighted with it. It means a lot to us that the details, like the weight, were helpful—enjoy celebrating your special day! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 days ago

“it was a present to someone for Christmas but I am sure they will be thrilled with it.”

Helpful Report

Posted 6 days ago

Good morning Diana, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you chose this as a Christmas gift, and we really hope the recipient loves it just as much. If you need any help with future presents, please let us know. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 days ago

“There are many companies that offer personalised pens, but they have high minimum order numbers and make it so difficult to order a few pens in different colours with staffs names on. Executive Pens supplied exactly what i wanted and replied to my e-mail promtly. Thank you Kevin”

Helpful Report

Posted 6 days ago

Good morning Kevin, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that we could provide exactly what you were looking for. We understand how tricky it can be to order smaller quantities with personalised details, so it’s great to know our service made things easier for you. We really appreciate your kind words, and if you ever need more customised pens or anything else, we’re always happy to help! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 days ago

“This pen is a Christmas gift and as yet has not been used. However it feels lovely looks amazing and being Lamy I am sure it will perform as expected.”

Helpful Report

Posted 1 week ago

Good morning Viv, Thank you very much for your order with us and for your 5 star review. We're glad you love how the pen looks and feels. We hope it makes a wonderful Christmas gift and performs beautifully when it’s put to use! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 6 days ago

“I only ordered a fresh bottle of Quink but it was delivered quickly and well packaged. The little packet of Haribo was a lovely touch and made me smile. I now know where to go for my pen supplies.”

Helpful Report

Posted 1 week ago

Good morning Tim, Thank you very much for your order with us and your 5 star review. We're really glad your Quink arrived quickly and safely. Happy to hear the little Haribo treat made you smile — we love adding a bit of extra joy! We appreciate your kind words and are delighted to be your new go-to for pen supplies. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 week ago

“Fabulous I loved it it looked very professional will buy again”

Helpful Report

Posted 1 week ago

Good morning Helen, Thank you very much for your order with us and for your 5 star review. It is great to hear you love your order and you found it professional-looking. We can't wait to make something for you again! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 week ago

“fantastic gift, great quality”

Helpful Report

Posted 1 week ago

Good morning, Thank you very much for your order with us and for your 5 star review. It is greatly appreciated. We're so glad to hear you loved the gift and its quality. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 week ago

“Very quick delivery and excellent, well-priced products”

Helpful Report

Posted 1 week ago

Good morning James, Thank you very much for your order with us and for your 5 star review. We're really happy to hear your order arrived quickly and that you're pleased with the quality and price of the products. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 week ago

“Good all round”

Helpful Report

Posted 1 week ago

Good afternoon Susan, Thank you very much for your order with us and for your 5 star review! We're glad to hear everything was good all round. We hope to see you back soon. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 week ago

“Excellent company correspondence spot on even when an order is running later than expected I got a phone call.. emails also very quick definitely a thumbs up from me one happy customer.”

Helpful Report

Posted 2 weeks ago

Good afternoon Sally, Thank you very much for your order with us and for your 5 star review. We're really glad our communication kept you updated, even with the slight delay. We always want our customers to feel looked after. Your thumbs-up means a lot — so happy to hear you’re a happy customer! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 week ago

“I ordered fountain pen nibs in different widths. I haven’t tried them yet but they are good quality and I don’t expect any problems.”

Helpful Report

Posted 2 weeks ago

Good morning Anne, Thank you very much for your order with us. We're glad to hear the nibs look good quality, and we hope they write beautifully when you get a chance to try them out. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 weeks ago

“A very good value product, arrived in good time and packed well, this is the second time I've used you and the service from yourselves is excellent, I would highly recommend your company. Regards Rob”

Helpful Report

Posted 4 weeks ago

Good morning Rob, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you’re happy with your purchase and our service. It’s wonderful to have you as a returning customer, and we truly appreciate your recommendation. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 4 weeks ago

“I ordered some Parker ballpoint pen refills. Good price. Genuine refills. I didn't sign up for an account. I didn't receive an invoice and don't know how to obtain one.”

Helpful Report

Posted 1 month ago

Good morning, Thank you very much for your order with us and for your 5 star review. Really appreciate your feedback! Great to hear you’re pleased with the refills and value. I will send you an email so you can receive your invoice. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 4 weeks ago

Executive Pens Direct is rated 4.9 based on 3,538 reviews