Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,484 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,484 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 17th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the speed of delivery and that the product was so reasonably priced (bottled ink).”

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Posted 12 hours ago

“Ordered two Schmidt fountain pen replacement nibs. Executive Pens had them in stock, ordering was easy, and communication was excellent--received regular updates from Executive PD and then from Royal Mail. Nibs arrived (from UK to US) in 10 days, in perfect condition. Very pleased!”

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Posted 4 days ago

“Fast and competent service, reasonable price and a happy birthday boy......the turnaround was less than 2 days......with standard shipping.....!”

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Posted 1 week ago

“The product was of excellent quality and was received faster than expected.”

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Posted 1 week ago

“Received my order , promptly and packaged well. Had the pen engraved and it looked amazing. A lovely gift for my bestie . Thank you Executive Pens . Great product and service .”

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Posted 1 week ago

“Efficient and reliable And the little pack of Haribo is a nice touch…”

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Posted 1 week ago

“Good customer service”

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Posted 1 week ago

“Executive Pens Direct was the place I found first to carry the Diplomat Easy Flow refill. It was easy to place the order and when it became apparent my order would take longer than expected, I was notified and concessions were made. I am a very satisfied customer.”

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Posted 3 weeks ago

“Quick delivery Nice engraving Loved the pen”

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Posted 3 weeks ago

“Great choice of products and what I wanted was reasonably priced and delivery was efficient and well packaged. Would definitely recommend and will buy again! Thank you!”

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Posted 3 weeks ago

“Very pleased with the service. This pen once belonged to my late mother-in-law so is very special to my wife so she is delighted to have working again. So thank you again for a prompt service. Martin Oliff”

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Posted 3 weeks ago

“Thank you. My engraved pen arrived promptly. I made an error initially but you were able to to change it, quickly and without trouble.”

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Posted 3 weeks ago

“Very happy. Easy to navigate website, pen arrived very quickly and excellent quality”

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Posted 3 weeks ago

“Lovely pen, excellent service!”

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Posted 3 weeks ago

Thank you so much for your order and kind words! We’re delighted to hear you’re happy with the pen and the service. Thanks again, Louisa – Executive Pens Direct

Posted 3 weeks ago

“Easy to order and delivered promptly. Pleased with the engraving.”

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Posted 4 weeks ago

Hi Julie, Thank you for your lovely feedback! We’re so pleased to hear the ordering process was smooth, delivery was prompt, and that you’re happy with the engraving. Thanks again, Louisa – Executive Pens Direct

Posted 3 weeks ago

“Wry happy this stockist has refills for Legami pens 😊”

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Posted 4 weeks ago

Hi Sarah, Thank you for your order and kind review! We’re so glad to hear you’re happy we stock refills for Legami pens — it’s great to be able to help keep your favourite pen going 😊 Thanks again, Louisa – Executive Pens Direct

Posted 3 weeks ago

“Exactly what I ordered . Very quick delivery”

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Posted 1 month ago

Hi Dawn, Thank you for your lovely feedback! We're so pleased everything arrived just as expected and that delivery was nice and quick. Thanks again, Louisa – Executive Pens Direct

Posted 3 weeks ago

“Excellent service provided for a pen for a gift for a wedding.”

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Posted 1 month ago

Hi Oliver, Thank you so much for your kind words! We’re really pleased to hear the pen made a lovely wedding gift and that you were happy with the service. Thanks again, Louisa – Executive Pens Direct

Posted 3 weeks ago

“Pen arrived, and the personalisation looked the same as the website's preview. Nice quality and good finish. Haribos included too which was nice.”

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Posted 1 month ago

Thank you for your order and great feedback! We're so glad to hear you were happy with the pen and that the personalisation matched the preview. Delighted you enjoyed the Haribos too — a small treat to say thanks! Thanks again, Louisa – Executive Pens Direct

Posted 3 weeks ago

“Parker fountain pen for daughter's graduation gift (She's a doctor now!) Beautiful engraving. Extremely helpful, friendly, reliable, efficient and accommodating service. couldn't ask for more. Staff also assisted with next day delivery to ensure item would be received on time. My daughter loved it! Thank you.”

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Posted 1 month ago

Thank you so much for your lovely review, and huge congratulations to your daughter on her graduation – what an amazing achievement! We're so pleased the engraved pen made a meaningful gift and that we could help get it to you in time. It was a pleasure to assist you, and we truly appreciate your kind words and support. Wishing your daughter all the best in her medical career! Thanks again Louisa - Executive Pens Direct

Posted 3 weeks ago

Executive Pens Direct is rated 4.9 based on 3,484 reviews