Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,515 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,515 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

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“Every thing all right and in a short time”

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Posted 2 days ago

“Beautiful pen ...smooth to hold ...ordering was easy the engraving is lovely ..can't say more”

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Posted 3 days ago

“Great service and a very easy website to navigate, I was kept completely updated and the pen with inscription was delivered in perfect condition…Thank you!”

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Posted 3 days ago

“Came quicker thank expected. The engraving I requested was perfect and bonus bag of mini haribo”

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Posted 3 days ago

“Very pleased with my purchase from Executive Pens Direct. Prompt delivery. decent prices and very nice packaging and presentation. Many thanks.”

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Posted 4 days ago

“This is my second order from this seller. Delivery is quick & the pens are excellent. It is good to be able to just purchase what colours you need instead of a full pack. I have had these pens before they last forever.”

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Posted 4 days ago

“Good service quick delivery, but I had ordered the wrong cartridges!”

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Posted 4 days ago

“Great selection of products, great website snd delivery.”

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Posted 1 week ago

“My order arrived quickly and was just as requested. Good service thanks DC”

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Posted 1 week ago

“Lovely products for pen lovers, and great customer service. When there was a delay in my order, I received a personal phone call from the supplier telling me about the problem. It made all the difference.”

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Posted 1 week ago

“Got exactly what I wanted.”

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Posted 1 week ago

“Super speedy delivery for some fab Halloween legami pens that I have been looking for everywhere !”

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Posted 1 week ago

“I couldn't order from the website directly, had to do it through email, and the result was that the gift was sent sooner than i had asked for, and the engraving ended up wrong. Other than that everything was ok, they always replied the emails fast, but i would have had the engravings smaller as well, they are so big they completely ruined the dignity of the pen and its design. If i knew it would be so big plus the mistake in the writing i would have just ordered the pen without engraving.”

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Posted 2 weeks ago

“Perfect pens, look gorgeous and have a lovely stylish finish to them. Definitely worth the money”

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Posted 2 weeks ago

“Had trouble with pen since received. Contacted customer services and told someone would be in touch. No one has. Cannot use item. Would like replacement item or just my money back. Very disappointed! Would NOT recommend!!!!”

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Posted 2 weeks ago

“I came across Executive Pens Direct as I was looking for some pens for my daughter's party bag. The service was brilliant. Executive Pens Direct had enough stock and the pricing was competitive. I quickly ordered and the parcel of goods arrived in a couple of days - I was very pleased, as were the children who received the gift. Thank you EPD for a fast efficient service! Will def order again!”

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Posted 2 weeks ago

“Bought from company several times, always easy to do business with. Any issues are dealt with swiftly.”

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Posted 3 weeks ago

“Beautiful pen for great price. Engraving looked fab. Arrived promptly, safely packaged. Made a lovely leaving gift for a colleague”

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Posted 3 weeks ago

“Very pleased with the pen and the engraving on it was very well done. Bought it as a present for someone, and they were very pleased with it. Highly recommend.”

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Posted 3 weeks ago

“The pen was lovely but the box it can in was not. Expected it to be in a presentation gift box”

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Posted 3 weeks ago

Good afternoon Janine Thank you for your feedback. We're glad to hear you loved the pen! We’re sorry the box didn’t meet your expectations. We’ll be reaching out to you via email to better understand the issue and check on the packaging. We appreciate your input and hope to make this right. Best regards, Izzy @ Executive Pens Direct

Posted 3 weeks ago

Executive Pens Direct is rated 4.9 based on 3,515 reviews