Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,725 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,725 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 1st September 2026

Anonymous

Anonymous // 01/01/2019

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“Very good service. Easy to order and straightforward check out. Item exactly as described.”

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Posted 2 days ago

“Brilliant products, prices and very quick delivery.”

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Posted 2 days ago

“Easy to find what I was looking for, to check out and then delivery was quick. I will buy again from pens direct next time”

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Posted 6 days ago

“Real fast shipping and everything was packaged securely!”

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Posted 6 days ago

“Prompt and efficient service.”

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Posted 1 week ago

Hi Pat, Thank you for your kind review. We’re pleased you found our service prompt and efficient, and we really appreciate you taking the time to share your feedback. Louisa Executive Pens Direct

Posted 1 week ago

“My Parker Pen came in quick time in very nice packaging and the engraving is perfect! Definitely recommend spending your money here!”

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Posted 2 weeks ago

Thank you for your fantastic review. We’re delighted you were pleased with your Parker pen, the presentation and, especially, the engraving. It’s wonderful to hear everything arrived quickly and met your expectations. We really appreciate your recommendation! Louisa Executive Pens Direct

Posted 1 week ago

“I ordered for a friend as gift and the result was so perfect and satisfying. My gift was mostly shinning on the table.”

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Posted 2 weeks ago

Thank you, Reza, for your wonderful review. We’re delighted to hear that the Parker pens made such a special gift and that you were so pleased with the result. It sounds like they certainly made an impression! We really appreciate your feedback. Louisa Executive Pens Direct

Posted 1 week ago

“Was looking for a decent pen/pencil set, for a young family friend, who is about to start GCSE studies. Chosen set arrived promptly and she is delighted with it. The price was competitive and I am more than happy to recommend this company.”

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Posted 2 weeks ago

Thank you, Julie, for your lovely review. We’re delighted you found the perfect pen and pencil set and that it arrived promptly and was so well received. We really appreciate your recommendation and hope your young friend enjoys using the set throughout her GCSE studies. Louisa Executive Pens Direct

Posted 1 week ago

“Excellent customer service after an issue with the delivery. Would recommend this company to anyone. Lovely pen and beautifully presented too. Thank you”

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Posted 2 weeks ago

Thank you for your lovely review. We’re so pleased we could resolve the delivery issue for you and that you were happy with both the pen and its presentation. We really appreciate your recommendation and are delighted you chose Executive Pens Direct. Louisa Executive Pens Direct

Posted 1 week ago

“My order was delivered in a few days and arrived in good condition.”

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Posted 2 weeks ago

Hi John, Thank you for your review. We’re pleased your order arrived quickly and safely, and we really appreciate you choosing Executive Pens Direct. Louisa Executive Pens Direct

Posted 1 week ago

“My bottle of ink arrived on time and well packaged, will definitely use again”

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Posted 3 weeks ago

Thank you, John, for your lovely review. We’re pleased your ink arrived promptly and was well packaged. We really appreciate your support and look forward to serving you again! Louisa Executive Pens Direct

Posted 1 week ago

“Great service, quality Parker rollerball pen, very pleased”

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Posted 3 weeks ago

Thank you, Phillip, for your kind review. We’re delighted you’re pleased with your Parker rollerball pen and that the service lived up to expectations. We hope you enjoy using it for many years to come. Louisa Executive Pens Direct

Posted 3 weeks ago

“First time purchase from this company and not disappointed. Easy online ordering and quick delivery. Will buy again when need new refills.”

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Posted 3 weeks ago

Thank you, Coral, for giving us a try and for sharing your experience. We’re pleased everything from ordering through to delivery was straightforward and efficient. It’s great to know you’ll be returning when you need more refills — we’ll look forward to serving you again. Louisa Executive Pens Direct

Posted 3 weeks ago

“Really pleased I found this website. Ordering was easy Discount was fantastic. Delivery quick and the pen was lovely!! Will definitley use again.”

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Posted 4 weeks ago

Thank you, Hannah, for such a lovely review. We’re thrilled you found us and that you were pleased with the easy ordering process, the discount and speedy delivery. Most of all, we’re glad you loved the pen! We’ll be delighted to welcome you back. Louisa Executive Pens Direct

Posted 3 weeks ago

“Very well pleased with both the product and the service , will be happy to trade here again.”

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Posted 1 month ago

Thank you for your kind feedback. We’re delighted that both the product and service met your expectations. It’s always encouraging to hear that you’d be happy to shop with us again, and we look forward to assisting you in the future. Louisa Executive Pens Direct

Posted 3 weeks ago

“All went like clockwork thanks”

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Posted 1 month ago

Thank you, Paul. We’re delighted to hear everything went smoothly with your order and that you had such an easy experience. We really appreciate you taking the time to leave us a review. Louisa Executive Pens Direct

Posted 3 weeks ago

“the same as every pen company you buy online. rubbish.”

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Posted 1 month ago

Hi Leigh, We’re sorry that you were disappointed with your experience. We do acknowledge that there was an error with our stock system, which meant the pouch you originally ordered was unavailable, and we apologise for this. We contacted you as soon as we became aware of the issue and offered alternative options. You chose to receive an alternative pouch and have the £12 difference put towards additional black ink cartridges, which we were happy to arrange. We also kept you updated and confirmed your order was being dispatched. We’re always disappointed when a customer feels their experience has fallen short, and we would have welcomed the opportunity to understand what went wrong from your perspective. Please feel free to contact us directly so we can look into this further. Louisa Executive Pens Direct

Posted 1 week ago

“Exactly what I wanted at a fair price, what more can you ask.”

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Posted 1 month ago

Thank you, Jo, for your lovely review. We’re delighted you found exactly what you were looking for at a price you were happy with. It’s great to know everything met your expectations, and we really appreciate your custom. Louisa Executive Pens Direct

Posted 3 weeks ago

“The order placement on the website was straight forward. My only comment was to improve the image and check availability before placing an order instead of requesting to change order”

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Posted 1 month ago

Hi Gosaye, Thank you for your constructive feedback. We’re pleased to hear you found the ordering process straightforward, and we appreciate your comments regarding the product imagery and stock availability. We’ll certainly take these suggestions into consideration as we continue to improve the customer experience. Louisa Executive Pens Direct

Posted 3 weeks ago

“I purchased a Kaweco fountain pen, leather pouch and ink cartridges. Everything arrived on time, was well packaged and as described. Very happy with the pen.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re pleased to hear you were happy with the Kaweco fountain pen, leather pouch and ink cartridges, and that everything arrived promptly and as described. If there’s anything we could have done to make your experience a 5-star one, we’d love to hear your suggestions. Louisa Executive Pens Direct

Posted 3 weeks ago

Executive Pens Direct is rated 4.9 based on 3,725 reviews