Executive Pens Direct Reviews - Read 2,120 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.90 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead

Executive Pens Direct 5 star review on 9th April 2021

Anonymous

Anonymous // 01/01/2019

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“Easy to navigate website and choose what was wanted. Good pricing and quick delivery. What more could be wanted ?”

Posted 20 hours ago

“Excellent service from the lady that sold me my pen box in cherry wood. She was marvellous and patient and made a lot of effort for me. I would recommend you to buy here based obviously on my personal exprience. I dont think you would be disappointed in the outcome.”

Posted 1 day ago

“Excellent service.”

Posted 2 days ago

“A very good selection of pens at a reasonable price. Prompt delivery. Really pleased.”

Posted 2 days ago

“Ordered a Parker pen with engraving for a present. Arrived really quickly after order was placed. Really happy with engraving and I’m hoping recipient was pleased with the traditional pen itself! Would receive using this company 🙂”

Posted 3 days ago

“Lovely product and quick delivery”

Posted 3 days ago

“Apleasure to deal with. Problem I had was dealt with without any fuss or delay”

Posted 3 days ago

“I registered my interest in an out-of-stock product, and received an email telling me when it was in stock. I then placed an order and the goods arrived promptly, well packaged.”

Posted 4 days ago

“Was really happy with the pen, it was a gift and the recipient liked it. It weighed nicely; not heavy but not too light, lovely smooth feel and overall sleek design. The engraving was perfect. I would definitely buy again from Executive Pens Direct.”

Posted 5 days ago

“Excellent service and offer top products at reasonable price. Highly recommend.”

Posted 5 days ago

“Excellent service. I made an error on my initial order regarding the inscription. I emailed the company it was rectified immediately with no delay on my order. FANTASTIC HIGHLY RECOMENDED will definitely use again. Thank you”

Posted 5 days ago

“Excellent service”

Posted 5 days ago

“Could not complete the transaction online for some reason, so I called the phone number given. This had the advantage of me being able to confirm that I was choosing the correct refills for the pens I was buying. All went smoothly & I'm delighted with my purchases.”

Posted 5 days ago

“Great service and items ,got next day could not have been better.”

Posted 6 days ago

“Excellent service. Thank you.”

Posted 6 days ago

“The pen arrived almost instantaneously and was very nicely engraved. It was a gift and has gone down very well.”

Posted 6 days ago

“Very happy with the fast and efficient service”

Posted 1 week ago

“A very swift delivery with a personal thank you note inside, which I thought was lovely.
Pen is smaller than I thought, but very nice and great quality.”

Posted 1 week ago

“Good service great pen”

Posted 1 week ago

“Great Product but fabulous service with those extra little touches such as the hand signed note of thanks. Very impressive for what is a small purchase.”

Posted 1 week ago

Hello Paul,

Thank you for your great review and order. We like to treat all of our customers with the same respect no matter how large or small the order may be.

Thank you for recognising this - we would much rather have our customers be able to put a name to our staff rather than being a faceless large corporation!

If we can ever be of any assistance again in the future please don't hesitate to get back in touch.

Kind Regards,
Emily

Posted 1 week ago

Executive Pens Direct is rated 4.90 based on 2,120 reviews