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Executive Pens Direct Reviews

4.9 Rating 3,163 Reviews

98 %

of reviewers recommend Executive Pens Direct

Company Reviews

Product Reviews

4.9

Based on 3,163 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 15th December 2023

Executive Pens Direct 5 star review on 15th December 2023

Executive Pens Direct 5 star review on 15th December 2023

Executive Pens Direct 5 star review on 4th October 2023

Executive Pens Direct 5 star review on 29th August 2023

Executive Pens Direct 5 star review on 7th August 2023

Executive Pens Direct 5 star review on 20th June 2023

35

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A beautiful collection of pens to choose from with a wonderful choice of notepads to accompany them, all engraved if you wish, I couldn't have been more pleased with both of my items, as was my recipient, the engraving was perfect and the order arrived within a couple of days of ordering all wrapped in beautiful gift wrap. I can't recommend Executive pens highly enough, if you are looking for a special gift then look no further. Thank you Executive Pens.”

Posted 3 months ago

Dear Sharon, Thank you so much for your glowing 5-star review of Executive Pens Direct! We truly appreciate your support. Its great to hear that you are delighted with our product collection. We take pride in offering a wide range of options for our customers. I'm so leased that the recipient loved the gift. Louisa takes pride in her giftwrapping, and she will be thrilled to hear your kind and appreciative words about her work. If you ever need anything in the future, please do not hesitate to reach out. Kind regards Andrew Exec Pens Team

Posted 3 months ago

“Very nice pen bought as a gift. Efficient service and east to use web site.”

Posted 6 months ago

Hi Elis, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Dark Espresso Chrome Trim Rollerball Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 6 months ago

“Top service all round!!! ⭐️⭐️⭐️⭐️⭐️”

Executive Pens Direct 5 star review on 29th August 2023

Posted 8 months ago

Hi Kathleen, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Teddy Bear Legami Erasable Gel Pens and our service. Louisa Marketing @ Executive Pens Direct

Posted 7 months ago

“Very good service, will use you again.”

Posted 1 year ago

Good afternoon Andrew, Thank you for your order with us. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Brilliant service, from Abby. Extremely helpful. Thank you.”

Posted 1 year ago

Good morning Johnny, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with our service and I have passed on your kind comments to Abby who said, you are very welcome. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Easy to order and competitive prices. Unfortunately my order was lost by EVRi but as soon as this was brought to the attention of Executive Pens a new one was dispatched and received following day. Kept well informed by email, good customer service.”

Posted 1 year ago

Good morning Sheila, Thank you very much for your order with us & for your 5 star review! We are sorry your parcel was lost by Evri but glad to hear that you are happy with our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“The product was as described and the engraving had been done well. The pen was delivered within a couple of days of ordering - great service!”

Posted 2 years ago

“The pens came out really gorgeous! I was a bit worried at first that they wouldn't come out right because i wrote the names in Hebrew, but they came out absolutely perfect! I will definitely order from Executive Pens Direct again soon.”

Posted 3 years ago

“Great selection of pens and other artefacts designed for stationery addicts, at competitive prices with superlatively quick service. Internet shopping at its best!”

Posted 3 years ago

“We had been trying to source the new pastel roller ball pens by Waterman Paris for some time to test in our fieldwork at Travel Writers Online so it was wonderful to find Executive Pens Direct stocked the whole colour range. We bought two to start with and were very pleased with price and speed of delivery. From Blaydon to Devon safe and secure!”

Posted 3 years ago

Hello Charles, Thank you for your brilliant review, we absolutely love the pastel Waterman range! Perfect for summer, we are glad you enjoy them too so far! If you like pastels we suggest the Parker pastel jotters too! If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards Emily

Posted 3 years ago

“I ordered a couple of Parker Pens online from Executive Pens Direct as a retirement present for a colleague. Ordering was extremely easy. When the pens arrived a a few days later, I was pleased to see how excellent the engraving was on them, and how neatly they were packaged in their bespoke box. Black pens with gold engraving looked so smart. I also received a compliment slip with a hand written note from the person who engraved and packaged them. From a family company this was a lovely touch, knowing that everything had been done personally to order and not ‘mass produced’. They have a wide range of gifts, so if you’re looking for something special, I’d recommend you consider getting something from here. John Grayson”

Posted 3 years ago

“Ordering was simple and delivery was super quick. I ordered the silver pen for my husband for our silver wedding. He was delighted. The one comment I would make is that it didn’t come with any ink cartridges and if I had known that this wasn’t included at the time of ordering I would have bought them at the time. Instead I have subsequently had to order ink and my husband cannot use his present until this comes. You need to put ink suggestions on the page so people can see this and order accordingly.”

Posted 3 years ago

“Wanted refill for Mont Blanc pen and purchased from pens direct to try. Excellent quality and speedy delivery, would recommend.”

Posted 3 years ago

“I purchased a set of 2 pens for my nephew’s 18th birthday as he is going into the corporate world. They were stunning. Presented beautifully. Great delivery speed. Thank you”

Posted 3 years ago

Hello Sarah, Thank you for the lovely review, what a thoughtful gift for you nephew! We wish him all the luck in his new career and hope he had a wonderful birthday. If we can ever be of assistance in the future don't hesistate to get back in touch! Kind Regards, Emily

Posted 3 years ago

“Even through this Coronavirus stress they delivered. Appreciated.”

Posted 4 years ago

“My experience of EPD is very good. I shall certainly shop with them again. The Diplomat Aero fountain pen was even better than I had anticipated. What a joy to write with. I am finding it difficult to leave it alone.”

Posted 4 years ago

“Absolutely excellent company... top quality product... clear accurate engraving.. wonderful communication on a personal level and supa fast.... I actually was so pleased and impressed I phoned the company to thank them... first class... well done...”

Posted 4 years ago

Good Morning Jeannie Thank you so much for taking the time to call us and thank us for our service. We are delighted that you were happy with both the Waterman pen and our customer service. I will be passing your thanks on the the full team. Its brilliant to hear from all our customers and we will keep doing our best to make all customers as happy as you are with your purchase. Have a great week. Kind regards Abby

Posted 4 years ago

“Beautiful pen in a lovely presentation box.prompt delivery would certainly use the company again”

Posted 4 years ago

“The service was great and the pen is excellent. I am proud to use it every day and I would not hesitate in recommending Executive PensDirect. Thank You”

Posted 5 years ago

“The pen itself was exactly what I hoped for,beautifully presented. What stood out even more for me was the service I received. I had ordered the pen as a Christmas gift and Elizabeth went over and above to ensure the pen was with me on time for Christmas Day. She liaised with suppliers to hurry the order,kept me informed daily by email of progress and arranged special delivery with Royal Mail. This she did without prompt from me and with a lovely attitude.”

Posted 6 years ago

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Executive Pens Direct is rated 4.9 based on 3,163 reviews