Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,520 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,520 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were really happy with the quality of the engraved pens we booked. The service has been excellent, queries were responded to quickly and goods were received within a couple of days. I would recommend”

Helpful Report

Posted 7 months ago

Hi Mariana, Thank you so much for your lovely review! We’re so pleased to hear you were happy with the engraved pens and our service. It was a pleasure working with you, and we really appreciate your recommendation. All the best, Louisa On behalf of the team

Posted 7 months ago

“Love the Waterman pens, and the font we chose for the engraving. Loved that we had numerous options on the engraving, too.”

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Posted 7 months ago

Hi Jennifer, Thank you so much for your order and lovely review! We’re so happy to hear that you’re pleased with your Waterman pens and the engraving font you chose. It’s great to know you enjoyed the variety of engraving options – we always strive to offer as much customisation as possible! We look forward to helping you with more personalised products in the future! Thanks again Louisa Executive Pens Direct

Posted 7 months ago

“Your website was easy to use, you had exactly what I was looking for and at the best price by far. I was impressed by the speed of the delivery - less than 48 hours. I am very pleased with the product and overall service. Thank you.”

Helpful Report

Posted 7 months ago

Hi Julie, Thank you so much for your order and fantastic review! We’re thrilled to hear that you had a great experience with our website, found exactly what you were looking for, and received your order so quickly. It’s wonderful to know that you're pleased with both the product and the service! We really appreciate your feedback and look forward to serving you again soon. Thanks again Louisa Executive Pens Direct

Posted 7 months ago

“Great customer service and support.”

Helpful Report

Posted 7 months ago

Hi Jim, Thank you so much for your great feedback! We’re thrilled to hear that you had a positive experience with our customer service and support. It’s always our goal to provide the best assistance, and we’re happy we could meet your expectations. Thanks again, The Executive Pens Direct Team

Posted 7 months ago

“Excellent service, amazingly helpful staff....Tom is an absolute diamond”

Helpful Report

Posted 7 months ago

Hi Dexter, Thank you so much for your order and 5* review! We’re so glad to hear you had a great experience with our team, and we’ll be sure to pass along your kind words to Tom – he’ll be thrilled to hear you think he’s a diamond! 💎 Looking forward to serving you again soon! Best wishes, The Executive Pens Direct Team

Posted 7 months ago

“Delivered quickly & well packaged. Pen with initials engraved was lovely. Bought as a gift and was well received. Thank you”

Helpful Report

Posted 7 months ago

Hi Michelle, Thank you so much for your lovely review! We're so happy to hear that the engraved pen was a hit as a gift and that everything arrived quickly and well-packaged. It’s always great to know we helped make the occasion extra special. We hope to assist you again soon! Thanks again Louisa, Executive Pens Direct

Posted 7 months ago

“Excellent service and the staff were very friendly and informative.Couldn't be more helpful.”

Helpful Report

Posted 7 months ago

Hi Tony, Thank you so much for your kind words! We're so glad to hear that you had a positive experience with our service and found our team friendly and helpful. It’s always our goal to provide the best possible support, and we’re thrilled to know we met your expectations. Looking forward to helping you again soon! Best wishes, The Executive Pens Direct Team

Posted 7 months ago

“Executive Pens Direct is fabulous! I have been looking for a Special Edition Lamy pen and it has been sold out for ages. Then I discovered EPD and the wait was over. The pen arrived very promptly and well packaged and was great value. I would highly recommend them.”

Helpful Report

Posted 7 months ago

Hi Alexandra, Thank you so much for your wonderful review! We’re absolutely thrilled to hear we were able to help you find the Special Edition Lamy pen you were looking for. It’s fantastic to know the pen arrived quickly, well-packaged, and at great value! We really appreciate your recommendation and can’t wait to assist you again in the future. Best wishes, The Executive Pens Direct Team

Posted 7 months ago

“Fast delivery, great service. Goods exactly as promised Very Happy”

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Posted 7 months ago

Hi Aubrey, Thank you for your wonderful review! We’re so glad to hear that the delivery was fast and the Parker IM Black Gold Finish Trim Rollerball Pen met your expectations. Your satisfaction is our top priority, and we’re thrilled to know you’re very happy with your order. Looking forward to serving you again soon! Best wishes, The Executive Pens Direct Team

Posted 7 months ago

“Great product at a great price. Will use them again, and recommend them for their 5* service”

Helpful Report

Posted 7 months ago

Hi Thomas, Thank you so much for the fantastic review! We're thrilled to hear you’re happy with your new pen and our service. We truly appreciate your recommendation and look forward to working with you again soon. Thanks again for choosing us! Best wishes, Louisa Executive Pens Direct

Posted 7 months ago

“Bought for my son,s 50th birthday. No complaints from him”

Helpful Report

Posted 7 months ago

Hi Sheila, Thank you for your lovely review! We’re so happy to hear that the pen was the perfect gift for your son. It’s always great to know our products are making special moments even better. We hope to serve you again in the future. Best wishes, The Executive Pens Direct Team

Posted 7 months ago

“Good price and quick delivery.”

Helpful Report

Posted 7 months ago

Hi Deborah, Thank you for your order and 5* review! We’re glad to hear that you were happy with both the price and the quick delivery. We appreciate your support and hope to serve you again soon. Kind Regards Louisa

Posted 7 months ago

“Awesome got a Parker pen set for Mother’s Day with my moms name on she loved it”

Helpful Report

Posted 7 months ago

Hi Mat, Thank you very much for your order and for sharing your feedback! We’re thrilled to hear that your mom loved the Parker pen set with her name on it for Mother’s Day. It’s always great to be part of such a special gift. We truly appreciate your support and hope to assist you again in the future! Many thanks Louisa

Posted 7 months ago

“The pens were bought as a gift. The arrived in good time and well packaged. I am so happy with the quality of the pens and the engraving.”

Helpful Report

Posted 7 months ago

Hi Kierran Thank you for your great feedback! We’re so glad to hear that the pens arrived on time and in great condition. It’s fantastic to know that you’re happy with both the quality of the pens and the engraving. We truly appreciate your support and hope the gift was well-received! Thanks again Louisa

Posted 7 months ago

“Great service, the pen is perfect.”

Helpful Report

Posted 7 months ago

Hi Steve, Thank you for your order and 5* review! We’re thrilled to hear that you’re happy with both the service and the pen. Your satisfaction means a lot to us, and we hope to serve you again in the future. Thanks again Louisa

Posted 7 months ago

“Kaweco,fine, pen nib arrived in good condition and in reasonable time. It did,however, need some tweaking to get it to write correctly; this,apparently, is normal for this nib. I'm not sure what to think about the free packet of 'gummies' !”

Helpful Report

Posted 7 months ago

Hi Ray, Thank you for your order and feedback. We're glad to hear the Kaweco fine pen nib arrived in good condition and within a reasonable time. It’s true that some nibs may need a little tweaking to get them writing just right, and we appreciate your understanding on that. As for the free packet of sweets, we like to include these as a little thank you to our customers.. We truly appreciate your support and hope to assist you again in the future. Kind Regards Louisa

Posted 7 months ago

“Ordered a refill for my sheaffer. Very quick delivery Good service”

Helpful Report

Posted 7 months ago

Hi Rita, Thank you for your order and 5* review! We’re glad to hear that you received your Sheaffer refill quickly and were happy with our service. We truly appreciate your support and hope to assist you again in the future. Thanks again Louisa

Posted 7 months ago

“The recipient was very pleased with his gift. He said it was very thoughtful 🙂”

Helpful Report

Posted 7 months ago

Hi Pauline, Thank you for sharing your feedback! We're so happy to hear that the recipient loved the gift and found it thoughtful. It’s always great to be part of meaningful moments like these. We truly appreciate your support and hope to assist you again in the future! Best wishes, Louisa

Posted 7 months ago

“I purchased this pen for my son in recognition of his promotion. Something my father did for me on a similar occasion. Writng or signing your signature with a lovely Parker pen is all part of the celebration.”

Helpful Report

Posted 7 months ago

Hi Melvin, Thank you for sharing such a lovely story! We’re honoured that you chose our pen to celebrate your son’s promotion, just as your father did for you. It’s wonderful to hear how meaningful these moments and traditions are, and we’re glad we could be a part of such a special occasion. Wishing your son all the best in his new role! Thanks again Louisa

Posted 7 months ago

“Great quick easy to order and prompt delivery thanks”

Helpful Report

Posted 7 months ago

Hi Paul, Thank you for your positive feedback! We’re glad to hear that you found the ordering process quick and easy, and that your delivery was prompt. We appreciate your support and hope to serve you again in the future. Thanks again Louisa Executive Pens Direct

Posted 7 months ago

Executive Pens Direct is rated 4.9 based on 3,520 reviews