Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.18

4.2 Rating 3,492 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I Had issues with the website and they kept trying to contact me until they got in touch to set it all up. it took no time at all and the man I spoke to was very helpful. thanks.”

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Posted 7 years ago

“I had 2 call outs, the first was on Jan 8th...was initially told 60-90 mins wait for recovery vehicle. After 2 hrs, I rang EA twice but only got recorded messages and nobody answered...eventually spoke to someone and was told 10 mins....no vehicle arrived. I called again and was told he's on his way. Eventually I received a call saying recovery vehicle will be 20 mins.....that was a 3 hour wait! The second call out was on Jan 15th....I was kept up to date with calls and had to wait just 90 minutes...you redeemed yourselves! On both occasions the recovery drivers were both helpful, courteous and friendly.”

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Posted 7 years ago

“Excellent service - highly recommend”

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Posted 7 years ago

“Love the price. Haven’t used the service yet. Let’s hope it’s as good as the price.”

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Posted 7 years ago

“Wood like you to send me a card to keep in my car in case l need you , l will let you know my Views after l use you ,l hope l don't need too ,”

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Posted 7 years ago

“Excellent customer service. Very friendly. Arrived within the time frame provided. Helpful and courteous. Thank you for a very pleasant experience to an otherwise irritating situation.”

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Posted 7 years ago

“I'm actually about to write official complain about it! Your service was very poor! I rang first time around 05:40 and they told me that you working just from 06:00!! that I have to rang again after 6:00!! I rang again 06:03 and operator told me that it will take 60-90 min. till service man will come to me.. that's quite long period don't you think? He came after 108 min. sot He was 18 min late anyway!! I spoke to him and he told me that he just start his shift at 7:00 so you was waiting and wasting MY time from 06:03 - 07:00 just to wait for a guy to start his shift?? He was kind and helped me in less then 5 minutes. But I as waiting too long for him! And let's see your condition, so if I'm just not wait and go to work so you will charge me £98.40? You was late so I wan't now compensation from you £98.40! I will go with this further, I have all calls recorded and pictures with the time when your operator arrived. Regards Lubomir Felber”

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Posted 7 years ago

“I renewed my policy with Emergency Assist Ltd for the second year, fortunately I did not require their services for the first year. Renewing, as taking it out, was very straight forward and quick to do. I hope, if I should ever need to call them, things will be just as quick and easy.”

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Posted 7 years ago

“Got my car going”

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Posted 7 years ago

“Very professional and gave me peace of mind”

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Posted 7 years ago

“Really good service,the recovery lorry was with me within 40mins from calling. The driver of the lorry was really friendly.The car was taken to my local Vauxhall garage.”

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Posted 7 years ago

“It was easy to get my breakdown cover sorted.”

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Posted 7 years ago

“This is my 4th year and I have only needed to use once which you did a great job and I was very happy. I pay for myself and pay for my son's car which what you pay for a year you do not mined if you do not use it because of the good price. Keep up the great work. ******THANK YOU *****”

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Posted 7 years ago

“I called for my first breakdown, I was told that they'll coming between 1 1/2 - 2 hours time. Well Steve appeared at my address in 20 mins from when I spoke to a rep on the phone, Steve took all of 5 mins literally and I was back on the road in all of 25 mins.”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“Cover and price”

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Posted 7 years ago

“Cheap breakdown cover”

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Posted 7 years ago

“I've recently bought A Recovery Plan with Emergency Assist and its the Premium Cover and I'm very happy with their Assistance in buying this and the helpfulness from them. All of the paper work is clear to understand and was Emailed to me within minutes of the purchase. I hope that I will not have to call them out to me in the event of a Breakdown but I'm sure that they will be professional and courteous toward myself. I would readily recommend them to anyone your requires Breakdown Assistance and the price paid was excellent value.”

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Posted 7 years ago

“dealt with my request very quickly”

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Posted 7 years ago

“Very good customer service and prompt action. Would recommend to anyone.”

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Posted 7 years ago

Emergency Assist Ltd is rated 4.2 based on 3,492 reviews