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Emergency Assist Ltd Reviews

4.25 Rating 2,784 Reviews
82% of reviewers recommend Emergency Assist Ltd
Company Reviews
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Read Emergency Assist Ltd Reviews
55.93%
1557 Reviews
26.01%
724 Reviews
9.81%
273 Reviews
4.02%
112 Reviews
4.24%
118 Reviews

Phone:
01945 586200

Email:
enquiries@emergencyassistltd.co.uk

Location:
Emergency Assist Ltd
2 Cornhill
Exchange Lane
Wisbech
Cambridgeshire

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service, Own Driver
delivery methods
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
Anonymous
Verified Buyer
"The website was easy to use, information provided quickly."
Helpful Report
Posted 4 days ago
Maria
Verified Buyer
"It took an exceptionally long time to get through on the telephone, two attempts of which the last was over 20 mins. I was a new customer looking to sign up but had a question first of all. It nearly put me off but once I got through the advisor was friendly, helpful and knowledgeable so I signed up."
Helpful Report
Posted 1 week ago
Russell
Verified Buyer
"When it looks like I was going to be overcharged for my renewal they looked into it and reduced it saving me going somewhere else.So a good customer experience on that level."
Helpful Report
Posted 1 week ago
Geoff
Verified Buyer
"Just made my first renewal with Emergency Assist and very happy to do so. To date I've not had to use their services however the peace of mind knowing they're there if we need them is well worth the dividend. 9We're paying them for 'what they might have to do')"
Helpful Report
Posted 1 week ago
Judith
Verified Buyer
"Quick and efficient service"
Helpful Report
Posted 2 weeks ago
Jon
Verified Buyer
"Very comptative prices, good website"
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
"I am not fully satisfied with the service I receive. I temporarily lost my car key and my house key was locked in the car. I found that you didn't help me."
Helpful Report
Posted 2 weeks ago
Mark
Verified Buyer
"Although I have not had to call out emergency assist they provide great value for money. The staff on the phone were polite and efficient both when I initially took out the cover and when I renewed."
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
"It was very easy to buy the policy and very good value as well. Fortunately to date I have not had to have a call out and fingers crossed that will remain the same."
Helpful Report
Posted 2 weeks ago
JANET
Verified Buyer
"only been a member for 1 year but have joined again this year as reasonable price for my requirements and even if have had to contact them always been polite courtious and spoke to me as a respected member and sorted any queries i had in a satisfactory outcome. hope to have another year of stress free membership."
Helpful Report
Posted 2 weeks ago
Pam
Verified Buyer
"Not having had to call them out they have very reasonable prices for their plans"
Helpful Report
Posted 3 weeks ago
Alison
Verified Buyer
"I shredded a rear offside tyre on the M1 at a busy time on a Sunday. The repair agent arrived in about 45 minutes and cheerfully fitted my spare wheel. Service was speedy and effective. Thank you Mr. repair man! Paul Davies."
Helpful Report
Posted 3 weeks ago
Maureen
Verified Buyer
"I can thoroughly recommend Emergency Assist Ltd. I was in fleetwood when my car broke down and was brought back to to my local garage about 60 miles. The mechanic was very pleasant and arrived within the hour which i thought was very good. I am now in my third year as a relay customer and for value and price the service is excellent."
Helpful Report
Posted 3 weeks ago
Donald
Verified Buyer
"Never had an issue and always accommodating"
Helpful Report
Posted 3 weeks ago
Brian
Verified Buyer
"Fortunately I haven't had to use your service, but it must be better than the dreadful experience we have had with another well known provider."
Helpful Report
Posted 3 weeks ago
Gavin
Verified Buyer
"Website cant be reached. Cant see any membership polocies"
Helpful Report
Posted 3 weeks ago
Ioannis
Verified Buyer
"Nice emergency assistance in a fair price. They helped me when my battery went dead last winter and came within an hour from call. It’s good to have one cause you never know when you’ll need it."
Helpful Report
Posted 3 weeks ago
Akhtar
Verified Buyer
"Cheap and reliable service"
Helpful Report
Posted 3 weeks ago
Kenneth
Verified Buyer
"What more can I say? five stars!."
Helpful Report
Posted 3 weeks ago
Andrew
Verified Buyer
"Have yet to use your services .However, I did send an e-mail to you, and received a reply quickly"
Helpful Report
Posted 3 weeks ago
Emergency Assist Ltd is rated 4.25 based on 2,784 reviews
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