Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.17

4.2 Rating 3,509 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for a breakdown policy without being able to read the small print as it wasn't available. Found the vehicles aren't listed on the policy documents when sent. Emailed to try and have it corrected but no reply, then noticed the recovery is only within 10 miles of home rather than 25 as listed previously. The cancellation fee happens to be for the same amount as I paid for the premium, but still waiting for a response several days later. Will be reporting to the Financial Ombudsman as this breaches several guidelines.”

Helpful Report

(02/07/2015) - Posted 11 years ago

“Simple, easy to follow web site with documents available immediately.”

Helpful Report

(04/07/2015) - Posted 11 years ago

“Seems good value for money but the policy doesn't start for a fortnight so time will tell. I'll know better just how good they are in a year's time.”

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(04/07/2015) - Posted 11 years ago

“call numbers 01945 are they free from mobile phones.? ?”

Helpful Report

(05/07/2015) - Posted 11 years ago

“First time I have bought breakdown cover with this Company, so cannot comment on day to day performance. I chose it from Go Compare because it was the most competitive price and covered all my needs.”

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(03/07/2015) - Posted 11 years ago

“The service I had when I broke down on the A30 couldn't be bettered. Thank you so much.”

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(16/03/2015) - Posted 11 years ago

“Very easy to join at a great price more included than any other breakdown insurance 100%% tecomended”

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(05/07/2015) - Posted 11 years ago

“Have to use other website to book breakdown kept coming up error on one comparison site!! Let's hope I recieve a better breakdown service!!!”

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(05/07/2015) - Posted 11 years ago

“I was looking for breakdown cover that included home start if needed. Your site came up on the web and with a very good price for cover. I have not heard of your company, so cannot comment on service or response time. I have at this time not called for your service. So just hope if I do call on your service I will be pleased with the response. P. Green”

Helpful Report

(04/07/2015) - Posted 11 years ago

“As yet, I've had no reason to call on your assistance, so cannot make a sensible comment”

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(03/09/2014) - Posted 11 years ago

“First time of using and can't comment on recovery until I break down, paperwork response good.”

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(02/06/2015) - Posted 11 years ago

“Thankfully i have not had to callupon you for any breakdowns etc but found your attention to detail very good”

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(19/11/2014) - Posted 11 years ago

“The procedure was very good,no real hidden agenda.The operator was friendly throughout and repeated everything to make sure I understand what i was getting”

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(02/07/2015) - Posted 11 years ago

“been with green flag for many years but as they wouldn't sign me in unless I agreed to automatic payment for July 2016/17 I decided to try you so hope i'm not going to be disappointed. I haven't had to call out for many, many years.”

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(01/07/2015) - Posted 11 years ago

“Last night had to call breakdown service. Spoke to Dominic there. It took just over an hour from the time I called to the recovery service coming & getting me & my car home. Thank u to both Dominic & Ray the recovery man for making it a less stressful time for me Jayne”

Helpful Report

(12/04/2015) - Posted 11 years ago

“Although you can obtain a quote online, you cannot complete and pay online which is annoying, but when I got through to the company, the process was very quick and documentation sent immediately.”

Helpful Report

(01/07/2015) - Posted 11 years ago

“The company offers good customer service with cheap comprehensive breakdown policies, The only issue which stops a five star rating is the 1.5 hour response time compared to other breakdown companies which have 45 min to 1 hour response time.”

Helpful Report

(01/07/2015) - Posted 11 years ago

“good price, easy to fill details in.”

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(06/04/2015) - Posted 11 years ago

“good price, easy to fill details in.”

Helpful Report

(06/04/2015) - Posted 11 years ago

“As my renewal car insurance did not have a breakdown cover this year, I was looking for a cheap breakdown cover. It was simply by a chance that I came across 2gether breakdown cover. The great thing about 2gether is that they do 'pay as you claim' policy! I had never come across this type of policy befor, and over the past 25 years or so I've been coughing out £30 -£50 for the road assisstance service recovery policies with all the other major breakdown service providers. Receiving a quote took only few seconds. However, as I did not needed the cover immediately, I waited a few weeks before taking out the cover. AT the time of taking out the cover, I was unable to login to my account and so I send an email to 2gether. But I did not hear from them either by email or a phone! Eventually, I managed to login to my account and took out the cover. All the cover documents available in my account within a few seconds, which I downloaded to my harddrive for glance over and for future reference. As I have only taken out the cover recently and not needed to call out the rescue service, I'm unable to comment on their customer service and their rescue service. But so far I'm happy!”

Helpful Report

(01/07/2015) - Posted 11 years ago

Emergency Assist Ltd is rated 4.2 based on 3,509 reviews