Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.18

4.2 Rating 3,495 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“absolutely rubbish policy not worth the paper its written on .called for assistance to be told that you don't have mechanics on at weekends so could not do anything to help as I was already at home. As I was due to go away the next day was not even offered the car hire that I should of been entitled to . It goes without saying that I will not be renewing my membership with you when required and neither will the other customers that I have recommended .I feel so strongly about this bad service that I have received from your company that for the sake of a dead spark plug that your company should have been able to come out and rectify such a small and easy problem instead of me having to borrow a car so I could commence my journey .complete rubbish policy and complete rubbish company look forward to a reply but doubt I will get one”

Helpful Report

(18/02/2015) - Posted 10 years ago

“A breakdown Cover means a breakdown cover that covers a genuine breakdown and not a limited breakdown cover with silly exclusion. Thank you”

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(23/03/2015) - Posted 10 years ago

“A reasonable price for what looks like a good level of cover. Thank you.”

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(29/06/2015) - Posted 10 years ago

“Very quick to get covered. The proof of the pudding will be if I ever need assistance on the road. So far so good.”

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(29/06/2015) - Posted 10 years ago

“Have used breakdown service twice in 3 years. Once abroad,once at home. Service was very quick and efficient!”

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(05/05/2015) - Posted 10 years ago

“Quick and easy application and acceptance. All docs sent by email.”

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(23/06/2015) - Posted 10 years ago

“Unable to complete order on website which was frustrating. Phoned the following day and dealt with very efficiently.”

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(29/06/2015) - Posted 10 years ago

“cant really comment on the service or policy as I sold the car soon after taking policy out which was unexpected or would never have bought the cover ,”

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(29/07/2014) - Posted 10 years ago

“I have only just bought this policy and have not had to use it yet, hopefully I never will! It was easy to set up on the computer so that in itself is a plus”

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(29/04/2015) - Posted 10 years ago

“Was surprised i was asked to prove repair after a breakdown no one wants to break down”

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(20/11/2014) - Posted 10 years ago

“Not sure who this company is!”

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(01/05/2015) - Posted 10 years ago

“I'm sure the policy itself will prove to be fine, but setting it up was troublesome. I did so through the comparethemarket site, and there was obviously no join up between them and your company. I made a lot of calls to your office for the next week, just to get the paperwork to prove that I had actually bought a policy. The premium was, of course, deducted from my account immediately. If I had needed to make one more call then it would have been to the regulator.”

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(02/04/2015) - Posted 10 years ago

“Process of researching options on website was pretty much staight forward and clear. Price for cover was very competitive but cannot somment on the experience of making a claim as 'touch wood' I have not been required to test this process so judgement on this will need to wait.”

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(31/05/2015) - Posted 10 years ago

“very cost effective, helpful and polite always. i will probably never break down as the vehicle is very well maintained but it could still happen. to be towed back home if need be is the main selling point. the a-a/rac & others are just expensive for the same service. their overheads are the main cost for them plus their marketing costs, that makes everything just expensive.”

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(27/02/2015) - Posted 10 years ago

“simple application form & all the information necessary to use the breakdown service was available immediately.Price was extremely competetive,”

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(28/06/2015) - Posted 10 years ago

“It was quick & easy to arrange”

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(11/04/2015) - Posted 10 years ago

“only just purchased so as yet have not had to use any services, but havn not received any policy with contact numbers so have no idea how to call if I need to call anyone”

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(26/06/2015) - Posted 10 years ago

“Just the policy I needed.Couldn't be easier to click and buy.”

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(26/06/2015) - Posted 10 years ago

“I purchased breakdown cover and found the web site very straightforward and easy to deal with.”

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(28/06/2015) - Posted 10 years ago

“They had problems finding my details and some confusion when I called up with a breakdown, excuses and lies made when I contacted them asking them to address several issues with the breakdown after the callout, and very poor communication - all emails sent to the email address they provide are ignored and unanswered. A very poor breakdown company - I wouldn't recommend. Not worth the stress when it's already stressful enough having broken down.”

Helpful Report

(29/04/2015) - Posted 10 years ago

Emergency Assist Ltd is rated 4.2 based on 3,495 reviews