Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.17

4.2 Rating 3,508 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To early to say anything.”

Helpful Report

(08/02/2016) - Posted 10 years ago

“Very easy to get breakdown cover on website, simple procedure to follow. Very competitive prices, cover seems to be adequate for our needs. Haven't yet needed their services, so will comment, if and when, we do.”

Helpful Report

(08/02/2016) - Posted 10 years ago

“I didn't receive confirmation email containing policy papers as stated after 4 days after buying online and had to phone through to query. Problem immediately rectified by pleasant telephone operator.”

Helpful Report

(07/02/2016) - Posted 10 years ago

“My car was struggling to start today because of low power battery. I have purchased a breakdown insurance from "2Gether" but when I called for their assistance they asked me to pay an additional £98.40 so they would help me to jump start the car. The insurance agreement states "Breakdown: The inability to use a Vehicle as a result of electrical / mechanical failure, damage caused by puncture of road tyres, flat battery which renders the vehicle completely immobilised." ... yet, these guys refused to assist me until I pay the £98.40. Avoid.”

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(26/07/15) - Posted 10 years ago

“Very easy site to use, got the cover I required at a very good price. Unable to comment on breakdown service call out as fortunately not needed as yet, but reassuring they are only a call away.”

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(27/01/2016) - Posted 10 years ago

“I am a new customer so haven't used your services yet but the deal I think is very good value for money compared to other companies I went to and hopefully will start that way next year.”

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(03/02/2016) - Posted 10 years ago

“simple effective format on web site.Efficient staff when I phoned with an enquiry.Excellent overall.”

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(04/02/2016) - Posted 10 years ago

“WAS VERY EASY TO SET UP COVER AND PLEASED WITH SERVICE”

Helpful Report

(03/02/2016) - Posted 10 years ago

“No much to say so far,good value for money, and wait an see. Ask me again in 12 months time.”

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(04/02/2016) - Posted 10 years ago

“So far so good , time will tell.”

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(04/02/2016) - Posted 10 years ago

“Joined well under 14 days ago & incurred a roadside breakdown. Operator was very unhelpful asking lots of unrelated questions. Have requested a full refund 2 days ago & as of today still have received no response from 2gether after sending 2 emails.”

Helpful Report

(25/01/2016) - Posted 10 years ago

“Got the cover I wanted at a great price.Quick and easy to set up and documents were emailed to me.”

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(06/01/2016) - Posted 10 years ago

“Easy to apply & past good service”

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(01/02/2016) - Posted 10 years ago

“IT IS EASY TO BUY AND CHEAP BUT I DO NOT KNOW ABOUT SERVISCE BECAUSE I HAVE NOT USED YET.”

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(01/02/2016) - Posted 10 years ago

“It was very easy to get roadside cover.The only complaint is that It did not accept my master credit card as payment but did accept my debit card. No reason was given for this. I checked with my credit card provider the next day & they thought it may have been the expiry date which still has 8 months to run???”

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(01/02/2016) - Posted 10 years ago

“easy to sign up with no problems”

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(02/02/2016) - Posted 10 years ago

“we were satisfied booking on line ,the price was very good,we hope we don't have to use the service if we do,only then can we say how good it is......”

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(31/01/2016) - Posted 10 years ago

“I'm disgusted in this company. Isaw the cheap price and i clicked on it to buy it, after buying it and reading its terms & conditions etc I realised that this was not the policy for me, I called to cancel and was told a £10 administration fee would be charged even though I had only had it fro 15 minutes.”

Helpful Report

(02/02/2016) - Posted 10 years ago

Ms Holland, Having read the terms and conditions you would have been aware that if cancelled within the first 14 days a £10 charge is levied against the refund. Thereafter if cancelled there is no return premium due. Our terms of business are advertised at the point of quotation, and a compulsory declaration to be ticked to say these have been read and understood, prior to a price being produced for consideration. Regards 2Gether Motor Breakdown Team

Posted 10 years ago

“A week after I took out cover, documents still not received and not so much as a confirmatory email telling me what my policy number is. If I have an accident at present, I would have no idea who to contact. I am effectively paying for nothing until I get the paperwork. Compared to all other insurance companies I deal with, this is lame.”

Helpful Report

(25/01/2016) - Posted 10 years ago

Mr Prest, Thank you for your feedback. The documents are automatically sent at the point of purchase but can inadvertently reside in spam/jun folders due to over eager filters. We have consequently resent these to you and you should be in receipt of them upon reading this message. Regards 2Gether Motor Breakdown Team

Posted 10 years ago

“i got 2 useless emails. all i want to know is 1. membership no. no card i guess, 2. breakdown help phone no.”

Helpful Report

(01/02/2016) - Posted 10 years ago

Mr Todd, Of the two emails received, one will have contained the information for you to login into your account and retrieve the documents if required, whilst the other would have contained said documents as attachments, one of which being the schedule of cover outlining the requested information. If you require these to be resent please advise. 2Gether Motor Breakdown Team

Posted 10 years ago

Emergency Assist Ltd is rated 4.2 based on 3,508 reviews