Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.17

4.2 Rating 3,504 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy site to use, got the cover I required at a very good price. Unable to comment on breakdown service call out as fortunately not needed as yet, but reassuring they are only a call away.”

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(27/01/2016) - Posted 9 years ago

“I am a new customer so haven't used your services yet but the deal I think is very good value for money compared to other companies I went to and hopefully will start that way next year.”

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(03/02/2016) - Posted 9 years ago

“simple effective format on web site.Efficient staff when I phoned with an enquiry.Excellent overall.”

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(04/02/2016) - Posted 9 years ago

“WAS VERY EASY TO SET UP COVER AND PLEASED WITH SERVICE”

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(03/02/2016) - Posted 9 years ago

“No much to say so far,good value for money, and wait an see. Ask me again in 12 months time.”

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(04/02/2016) - Posted 9 years ago

“So far so good , time will tell.”

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(04/02/2016) - Posted 9 years ago

“Joined well under 14 days ago & incurred a roadside breakdown. Operator was very unhelpful asking lots of unrelated questions. Have requested a full refund 2 days ago & as of today still have received no response from 2gether after sending 2 emails.”

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(25/01/2016) - Posted 9 years ago

“Got the cover I wanted at a great price.Quick and easy to set up and documents were emailed to me.”

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(06/01/2016) - Posted 9 years ago

“Easy to apply & past good service”

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(01/02/2016) - Posted 9 years ago

“IT IS EASY TO BUY AND CHEAP BUT I DO NOT KNOW ABOUT SERVISCE BECAUSE I HAVE NOT USED YET.”

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(01/02/2016) - Posted 9 years ago

“It was very easy to get roadside cover.The only complaint is that It did not accept my master credit card as payment but did accept my debit card. No reason was given for this. I checked with my credit card provider the next day & they thought it may have been the expiry date which still has 8 months to run???”

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(01/02/2016) - Posted 9 years ago

“easy to sign up with no problems”

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(02/02/2016) - Posted 9 years ago

“we were satisfied booking on line ,the price was very good,we hope we don't have to use the service if we do,only then can we say how good it is......”

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(31/01/2016) - Posted 9 years ago

“I'm disgusted in this company. Isaw the cheap price and i clicked on it to buy it, after buying it and reading its terms & conditions etc I realised that this was not the policy for me, I called to cancel and was told a £10 administration fee would be charged even though I had only had it fro 15 minutes.”

Helpful Report

(02/02/2016) - Posted 9 years ago

Ms Holland, Having read the terms and conditions you would have been aware that if cancelled within the first 14 days a £10 charge is levied against the refund. Thereafter if cancelled there is no return premium due. Our terms of business are advertised at the point of quotation, and a compulsory declaration to be ticked to say these have been read and understood, prior to a price being produced for consideration. Regards 2Gether Motor Breakdown Team

Posted 9 years ago

“A week after I took out cover, documents still not received and not so much as a confirmatory email telling me what my policy number is. If I have an accident at present, I would have no idea who to contact. I am effectively paying for nothing until I get the paperwork. Compared to all other insurance companies I deal with, this is lame.”

Helpful Report

(25/01/2016) - Posted 9 years ago

Mr Prest, Thank you for your feedback. The documents are automatically sent at the point of purchase but can inadvertently reside in spam/jun folders due to over eager filters. We have consequently resent these to you and you should be in receipt of them upon reading this message. Regards 2Gether Motor Breakdown Team

Posted 9 years ago

“i got 2 useless emails. all i want to know is 1. membership no. no card i guess, 2. breakdown help phone no.”

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(01/02/2016) - Posted 9 years ago

Mr Todd, Of the two emails received, one will have contained the information for you to login into your account and retrieve the documents if required, whilst the other would have contained said documents as attachments, one of which being the schedule of cover outlining the requested information. If you require these to be resent please advise. 2Gether Motor Breakdown Team

Posted 9 years ago

“I got a very good price for breakdown recovery,well done 2gether,will definetly stay with you !!!!!!!!!!!!!”

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(01/02/2016) - Posted 9 years ago

“Only just bought policy but transaction very quick and easy”

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(31/01/2016) - Posted 9 years ago

“it took a little while to get the right amount of discount I got but it eventually got the right amount as for the service I have never used it before so until I need it or have to use it I have a open mind on the service lets hope that I don't need the service but if I do it is quick and efficient”

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(01/02/2016) - Posted 9 years ago

“There was some confusion to start with as it was unclear whether the payment has gone through for breakdown cover. I called to check it out and the lady was very helpful in sending out the documents I hadn't received and confirming that my policy is running. Thanks for the reassurance!”

Helpful Report

(31/01/2016) - Posted 9 years ago

Emergency Assist Ltd is rated 4.2 based on 3,504 reviews