Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.17

4.2 Rating 3,508 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straight forward .”

Helpful Report

(27/06/2015) - Posted 10 years ago

“We had a flat tyre on our motorhome on a Tuesday morning, the recovery took well over an hour to come, but the man was pleasant and quick, but didn't offer to check the pressure on the spare and then didn't seem to understand the equipment he used when we asked him to. i.e that our ignition had to be on for his air pressure pump to work. The phone call through to request help was easy though and we were thankful for the cover.”

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(17/03/2015) - Posted 10 years ago

“I have no complaints about this company, cheap and easy to do, website was very clear! Thank you.”

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(20/05/2015) - Posted 10 years ago

“Breakdown policy covered all my requirements at a sensible price. Positive reviews finalised my decision to buy. First time using 2gether so cannot comment on recovery and customer care.”

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(28/06/2015) - Posted 10 years ago

“Quick to answer the phone. Courteous and helpful.”

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(26/02/2015) - Posted 10 years ago

“As yet I have not needed to use the breakdown service I have purchased. I hope if I need to use it in the future it will be a n excellent service. Thank you.”

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(07/06/2015) - Posted 10 years ago

“I bought a policy with you via comparethemarket.com yesterday but put the incorrect registration number which was HV03VWE, the correct one is HK03VWE I didn't realise until later after I had paid. There doesn't seem to be a place on your website to click on to change details. I rang you today but was told I wasn't on the system yet. As the policy starts on the 30 June I hope there won't be any problems. I emailed you explaining what had happened but haven't had a reply.”

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(28/06/2015) - Posted 10 years ago

“I couldn't use my policy on the third day of after purchasing”

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(26/06/2015) - Posted 10 years ago

“We drive a 1988 VW camper witch is very well maintained so touch wood we have never need to call on your services yet. the cover seems very good for the price”

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(30/03/2015) - Posted 10 years ago

“Just had to use this breakdown service, it was truly appalling. It took 7.5 hours to be collected. It appeared that 2Gether breakdown insurance, sub out to drive-365, they sub out to Eggertons,who then sub out to Walls breakdown. I am in the process of trying to get my money back. KEEP WELL CLEAR!”

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(02/06/2015) - Posted 10 years ago

“Very quick and easy to pay and get confirmation.”

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(17/06/2015) - Posted 10 years ago

“On a motorcycle I had a flat tyre and when I called they could not help me, I asked them to forward me a number of a garage who could help and they sent me the number for a national tyre service who did not provide motorcycle tyres!”

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(18/05/2015) - Posted 10 years ago

“I was stuck on the busy A6 having put unleaded fuel into my diesel car (the pump nozzle was black instead of green), I had a 15 month old baby and a dog in the car. The call centre were unable to cross reference my car reg, my name or my post code with their details (my policy number was actually written on my phone) so I was unable to tell them it. I had to hang up, get the number, write it down and wait for them to ring me back. Once we'd gone through all that, I was then told my policy did not cover improper use of fuel. Great! Not much use paying for Breakdown cover when you're not covered for ....er ...breaking down.”

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(31/08/2014) - Posted 10 years ago

“Please put on the front page that cover starts after 48 hours. Some of us do things last minute ! Tried to take out breakdown cover on line then the page dropped out and had to phone through, the guy i spoke to was very helpful and set up the policy.”

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(25/06/2015) - Posted 10 years ago

“I havebeen fortunate enough to have only called upon my cover on one occasion but when I did the speed and service was second to none. No need for any cash back gimmicks if they don't get to you within the hour just straight forward inexpensive cover that does what it says it will do. Well done, i'll be back again next Year.”

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(06/08/2014) - Posted 10 years ago

“Well, I only can say it's good because of its price. I've been with them for last couple of years but luckily never had to call for any assistance. I hope they are good if I had to call for assistance!!!”

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(08/12/2014) - Posted 10 years ago

“Could not be easier to purchase and Staff very polite and obliging Plus it is very competitive in it's prices.”

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(05/02/2015) - Posted 10 years ago

“Completely dismayed that I would be left stranded at the roadside when I had a blowout. The operator was rude and treats me like I was trying to steal from her from the second she asked for my details. Unfortunately this is very likely to result in me taking my business elsewhere.”

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(19/03/2015) - Posted 10 years ago

“I was pleased with the price, which was why I bought my policy. However, I did not receive any documentation and had to phone to request this, which I found disappointing. I haven't had cause to make a callout and use the service yet so am unable to comment on this!”

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(30/04/2015) - Posted 10 years ago

“Very helpful”

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(18/04/2015) - Posted 10 years ago

Emergency Assist Ltd is rated 4.2 based on 3,508 reviews