Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.18

4.2 Rating 3,492 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

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“Came to rescue within the hour”

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Posted 7 years ago

“Breakdown motor were quick on response thank you”

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Posted 7 years ago

“The lady U spoke to to renew was lovely, but the waiting time to reach her was not acceptable. Since it's the same number for breakdowns, as renewals, if I'd broken down I would have been even more annoyed.”

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Posted 7 years ago

“No help whatsoever when I really needed help after having a problem with my car on return from holiday. I was left stranded around the corner from the hotel at Heathrow Airport. I didn't know that there was a problem until I started to drive the car a few yards. I then stopped at the safest spot away from the double yellow lines around the corner. My car was making a loud noise each time Braked and I didn't know if it was safe. I rang your team straight away and expressed my fears about driving any further. I was told that because the car was mobile I wasn't covered with my policy and would have to pay over a hundred pounds (I cannot remember the exact amount) before anyone would come out to me. I was shocked at this and in tears. The alternative was I was advised to drive to the nearest garage. I had to rely on the help of the public to tell me where that was and assist me in getting there because I also had a problem with my sat nav and didn't have a clue where that was. I also told a member of your team that I was miles from home and didn't know the area at all. Incidentally, this was also at the time when we had the most severe weather. I felt very badly let down by your company. Recently, I received information regarding policy renewal. I twice emailed the exact address given and my emails came back as unable to send. I subsequently rang and spoke to one of your team and explained this as well as informing them that I did not wish to renew my policy. I was told that this would be auctioned. I have since received an email saying that my policy has been automatically renewed and the money has been taken from my account. I contacted another member of your team on the 23rd June asking for the policy to be cancelled and my money refunded. I have again been advised that this will be auctioned. I am sure you will understand why I have given a very poor rating.”

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Posted 7 years ago

“Great value for money and the service was very speedy! The assistant was very helpful.”

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Posted 7 years ago

“Friendly and helpful”

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Posted 7 years ago

“Good price and easy to renew policy.”

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Posted 7 years ago

“I am writing this on behalf of my son Oli. The time it took for the truck to pick him up was so quick. I can't thank this service enough. Already looking to renew for us both this year.”

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Posted 7 years ago

“Bargain price!”

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Posted 7 years ago

“I have not use it as yet had it for 2 years it’s the price that makes me keep going back”

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Posted 7 years ago

“competetive price”

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Posted 7 years ago

“I have used the breakdown service once. Your quoted called out time is between 50 and 90 mins. My call out took over 2 hours.”

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Posted 7 years ago

“I dialled twice to renew my contract but no answers after more than 15 minutes each time. No facility exists to renew on line.”

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Posted 7 years ago

“Very quick response time”

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Posted 7 years ago

“They wet helpful and efficient with dealing with the issue. I would definitely recommend this company to everyone.”

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Posted 7 years ago

“Rescue man arrived sooner than advised initially and he was confident , courteous and helpful. It was my first breakdown ever and I felt comfortable dealing with this firm. Recommended.”

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Posted 7 years ago

“Fast response to my call, had ETA within 10 mins and was at home within an hour of my breakdown, thank you.”

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Posted 7 years ago

“Had a quick response when I needed them”

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Posted 7 years ago

“It was extremely easy to organise, telephone call answered immediately even though it was a Sunday. The young engineer was efficient, clean and just got on with the job in hand plus advising me on what I should do next. I was very impressed and will definitely tell others about the good service.”

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Posted 7 years ago

“Good customer service and fast response. Appreciated 👍👍”

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Posted 7 years ago

Emergency Assist Ltd is rated 4.2 based on 3,492 reviews