I was placed in a queue and it took over 50 minutes for my call to be answered despite this not being a busy period. The call handler kept telling me that there was background noise, obviously I was at the side of the road which is where a lot of cars breakdown in my experience. Call handler found it difficult to locate me even with me giving the junction number. When breakdown assistance arrived nearly 2 hours after call was initially made the mechanic was effective.
5 years ago
Emergency Assist Ltd has a
4.2
average rating
from
3,420
reviews
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