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Emergency Assist Ltd Reviews

4.2 Rating 3,480 Reviews
83 %
of reviewers recommend Emergency Assist Ltd
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous
Anonymous  // 01/01/2019
I am delighted to try out this policy and see how the service goes....although I got charged extra for my car. 😐
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Posted 6 years ago
Good price have not had to use them yet.so can not comment on service.
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Posted 6 years ago
The local recovery guy came earlier than expected. He is friendly and helpful.
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Posted 6 years ago
was very easy to purchase over the internet,great price for the level of cover,have not needed to call them out yet so we will see,but hopefully not.
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Posted 6 years ago
I think the price for the year is pretty damn good. I have only had to call out once in the past year as I had a flat tyre. They arrived within the hour and changed my tyre ....very good
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Posted 6 years ago
I'm thankful not to have had a car breakdown and I'm very pleased with the competitive price of Emergency Assist and the help I received when I rang to pay. Very efficient and good customer service. Thank you.
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Posted 6 years ago
I've used Emergency Assist Ltd on three occasions and always had excellent service. I had no hesitation if having my second car covered by them as well.
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Posted 6 years ago
Unfortunately it took a 5 hour wait for the recovery vehicle to arrive. There was no phone calls from yourselves letting me know there was a problem. I had to keep ringing you but was told different reasons on each occasion. Once the car was collected everything went smoothly. This is my first and only call on your services to date.
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Posted 6 years ago
i have never had to claim but i am glad they are at the end of the phone if i need them very good
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Posted 6 years ago
Very helpful on the phone
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Posted 6 years ago
It was so easy to apply for, and as I have been driving for over 40 years, and had very little cause for the help of the breakdown to come and rescue me, the product suited me, and at a great Grupon price.
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Posted 6 years ago
Very easy to deal with, good value for top cover allowing multiple call outs per year ( although im yet to use but my dad has amd wasnt waiting to long )
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Posted 6 years ago
The price quoted was good and the service given was professional and polite
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Posted 6 years ago
Very happy
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Posted 6 years ago
I have not been unlucky enough to need assistance yet, but all communications and rates charged are first class, so far.
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Posted 6 years ago
Yes it did the only is you can only call out 6 times the only thing if is if you should call out more than 6 if its not a silley thing
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Posted 6 years ago
Great responses both on phone and when recovery arrived.
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Posted 6 years ago
No problems agreeing deal
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Posted 6 years ago
The administration staff were efficient and friendly however the mechanic could speak very little English. . Normally, the mechanics are lovely but he was abrupt and in a rush. To be fair that could have been the work load he was given.
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Posted 6 years ago
I was placed in a queue and it took over 50 minutes for my call to be answered despite this not being a busy period. The call handler kept telling me that there was background noise, obviously I was at the side of the road which is where a lot of cars breakdown in my experience. Call handler found it difficult to locate me even with me giving the junction number. When breakdown assistance arrived nearly 2 hours after call was initially made the mechanic was effective.
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Posted 6 years ago
Emergency Assist Ltd is rated 4.2 based on 3,480 reviews