Login
Start Free Trial Are you a business?? Click Here

Emergency Assist Ltd Reviews

4.2 Rating 3,480 Reviews
83 %
of reviewers recommend Emergency Assist Ltd
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great service while keeping the prices low
Helpful Report
Posted 6 years ago
I like your prices and ease of doing business
Helpful Report
Posted 6 years ago
Can't really comment on how good the service is, as I've never had cause to use it. Purchased for peace of mind. No point going overboard for cover as I keep the car maintained.
Helpful Report
Posted 6 years ago
not yet had cause to use your services so I cannot comment in performance.
Helpful Report
Posted 6 years ago
Came really quickly, even outside of to 5 hours. I only had to wait about half an hour.
Helpful Report
Posted 6 years ago
Decent price hope I don't have use.
Helpful Report
Posted 6 years ago
Ease of renewal. I've never had to use your service so cannot comment on that.
Helpful Report
Posted 6 years ago
The nice young man that came could not start car. His manager by phone told us starter motor broken. My son after he left found broken fuse in 2 minutes. As this was a home start issue I was expecting a man who could diagnose not guess. Not happy with service.
Helpful Report
Posted 6 years ago
Came to rescue within the hour
Helpful Report
Posted 6 years ago
Breakdown motor were quick on response thank you
Helpful Report
Posted 6 years ago
The lady U spoke to to renew was lovely, but the waiting time to reach her was not acceptable. Since it's the same number for breakdowns, as renewals, if I'd broken down I would have been even more annoyed.
Helpful Report
Posted 6 years ago
No help whatsoever when I really needed help after having a problem with my car on return from holiday. I was left stranded around the corner from the hotel at Heathrow Airport. I didn't know that there was a problem until I started to drive the car a few yards. I then stopped at the safest spot away from the double yellow lines around the corner. My car was making a loud noise each time Braked and I didn't know if it was safe. I rang your team straight away and expressed my fears about driving any further. I was told that because the car was mobile I wasn't covered with my policy and would have to pay over a hundred pounds (I cannot remember the exact amount) before anyone would come out to me. I was shocked at this and in tears. The alternative was I was advised to drive to the nearest garage. I had to rely on the help of the public to tell me where that was and assist me in getting there because I also had a problem with my sat nav and didn't have a clue where that was. I also told a member of your team that I was miles from home and didn't know the area at all. Incidentally, this was also at the time when we had the most severe weather. I felt very badly let down by your company. Recently, I received information regarding policy renewal. I twice emailed the exact address given and my emails came back as unable to send. I subsequently rang and spoke to one of your team and explained this as well as informing them that I did not wish to renew my policy. I was told that this would be auctioned. I have since received an email saying that my policy has been automatically renewed and the money has been taken from my account. I contacted another member of your team on the 23rd June asking for the policy to be cancelled and my money refunded. I have again been advised that this will be auctioned. I am sure you will understand why I have given a very poor rating.
Helpful Report
Posted 6 years ago
Great value for money and the service was very speedy! The assistant was very helpful.
Helpful Report
Posted 6 years ago
Friendly and helpful
Helpful Report
Posted 6 years ago
Good price and easy to renew policy.
Helpful Report
Posted 6 years ago
I am writing this on behalf of my son Oli. The time it took for the truck to pick him up was so quick. I can't thank this service enough. Already looking to renew for us both this year.
Helpful Report
Posted 6 years ago
Bargain price!
Helpful Report
Posted 6 years ago
I have not use it as yet had it for 2 years it’s the price that makes me keep going back
Helpful Report
Posted 6 years ago
competetive price
Helpful Report
Posted 6 years ago
I have used the breakdown service once. Your quoted called out time is between 50 and 90 mins. My call out took over 2 hours.
Helpful Report
Posted 6 years ago
Emergency Assist Ltd is rated 4.2 based on 3,480 reviews