DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,776 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, especially considering the effects of Covid 19 with some staff operating from home. The carpet tiles were exactly as ordered, great quality, competitively priced (and discounted) and have been laid successfully in my new office. Even the delivery was on time - difficult under the current circmstances. I have no connection whatsoever with DCTUK but could not be more pleased and will buy from them again following completion of our next office.”

Helpful Report

Posted 5 years ago

“Very quick delivery no complaints will use the company again”

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Posted 5 years ago

“Very friendly helpful team. Went out of their way to assist me despite what was a very small order. Good communication and delivery exactly as promised.”

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Posted 5 years ago

“Excellent quality item arrived in under 24 hours. Many thanks.”

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Posted 5 years ago

“Can't fault the service! Good price for carpet tiles, next day delivery, got what I asked for and even a call from the company to confirm order and informing me of a discount.”

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Posted 5 years ago

“Great job guys, delivered as promised and on time.”

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Posted 5 years ago

“Excellent product”

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Posted 5 years ago

“Good quality product fast delivery looks great”

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Posted 5 years ago

“Easy to use web site, lots of choice and great customer service through the pop up message helper. Goods arrived within 48 hours, quicker than the expected turnaround. Really happy with product too!”

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Posted 5 years ago

“I picked the tiles, they were delivered, good job dctuk”

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Posted 5 years ago

“Firstly (and most important) customer service, communications were excellent. Very happy indeed with choice of delivery courier (DPD) and finally, I am just in love with these tiles! Easy to lay, appear to be hard wearing and best of all, fabulously priced. I’m renting so opted for quality, affordability and ease of use. Thank you.”

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Posted 5 years ago

“Quick service and tiles as described. Good to do business with”

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Posted 5 years ago

“Great website made selecting and ordering easy. Delivery was within timescale quoted but supplier packaging was not up to the rigours of the courier system. Overall a great service from DCT UK.”

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Posted 5 years ago

“Very very helpful during a really difficult and challenging time. The staff especially Heather went above and beyond to ensure I was able to get my goods ordered and delivered.”

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Posted 5 years ago

“Very good service. Great support and kept updates throughout.”

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Posted 5 years ago

“Great and prompt service.”

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Posted 5 years ago

“I found DCTUK particularly helpful and efficient. Heather, especially, was good to deal with on both the phone and "live chat" and the order even arrived a day early. Will definitely head back to DCTUK when next needing help with flooring”

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Posted 5 years ago

“DCTUK were a great company to deal with, I asked for samples of carpet tiles first which came, then ordered the tiles I decided on all via the internet the tiles came the next day were of good quality.”

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Posted 5 years ago

“Very good level of service in testing times. Will use again.”

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Posted 5 years ago

“The quality of their carpet tiles is excellent. They lay beautifully without any sign that they are in fact tiles and not complete carpet. I was notified straight away of the delivery date and that's when they arrived.”

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Posted 5 years ago

DCTUK is rated 4.7 based on 3,776 reviews