DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,705 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,705 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied of the service! Quick and easy!”

Helpful Report

Posted 5 years ago

“Yes, thank you, first class friendly service. My tiles should arrive within the next hour. Can’t wait see them. If the carpet tiles are half as good as the service you offer l will be very happy ! Kind regards Val Bird”

Helpful Report

Posted 5 years ago

Helpful Report

Posted 5 years ago

“Very pleased with the customer service - free samples really helped us to choose and we were allowed quite a few to look at. Fast delivery and excellent quality tiles. I would recommend this product.”

Helpful Report

Posted 5 years ago

“Needing to replace a carpet in our hallway that had separated its pile from the mesh backing, carpet tiles seemed to be a good alternative and having used DCTUK previously I had no hesitation in using them again. I selected the Nouveau Home Comforts tiles along with the appropriate underlay tiles and can only say that the whole transaction was handled efficiently and quickly. Tip: use a profile gauge for door frames for a perfect fit.”

Helpful Report

Posted 5 years ago

“I didn't want something standard and the staff went out of their way to help. Really kind. Have the funkiest floor at a very good price”

Helpful Report

Posted 5 years ago

“Wide range of products, good prices and good service.”

Helpful Report

Posted 5 years ago

“Nice to speak to and easily bettered a price from another supplier. Have decided to return what we ordered but have now been informed that there's a 30% restocking fee, which seems particularly unreasonable.”

Helpful Report

Posted 5 years ago

“Very pleased with the service from DCTUK. They were especially helpful when we under ordered by 1 box and they fitted us in quickly to get the job finished. Would use again.”

Helpful Report

Posted 5 years ago

“really quick and helpful”

Helpful Report

Posted 5 years ago

“I have always found the service from DCTUK excellent - very good and efficient and fast delivery service”

Helpful Report

Posted 5 years ago

“Absolutely fantastic service, especially by the on-line chat lady who helped me so much. Ordered on Friday - delivered on Monday. Even the delivery driver went above and beyond by opening up the pallet and bringing in box by box of the heavy load.. The tiles are now fitted and look excellent! 5*”

Helpful Report

Posted 5 years ago

“Good product from a professional company”

Helpful Report

Posted 5 years ago

“very helpful.”

Helpful Report

Posted 5 years ago

“Very good service and good tiles thank you”

Helpful Report

Posted 5 years ago

“It was easy and helpful to get samples of the carpet tiles I was interested in - within a day of requesting - which helped us select just the right colours for our project...”

Helpful Report

Posted 5 years ago

“Very pleased with my floor tiles. Excellent quality and really easy to put down. Will defiantly be purchasing more”

Helpful Report

Posted 5 years ago

“Excellent company to deal with, from telephone order to early delivery The carpet tiles i ordered was as described.”

Helpful Report

Posted 5 years ago

“Great service, one very happy customer”

Helpful Report

Posted 5 years ago

“A representative called me to check my tile choice prior to sending the tiles out. Tiles arrived the next day. They are so EASY to install. I found sticking them down with double sided carpet tape so therapeutic. They are easy to cut around door frames with either a Stanley knife or sharp scissors. And they look amazing, covering up an old manky vinyl flooring in a kitchen.”

DCTUK 5 star review on 27th February 2020

Helpful Report

Posted 5 years ago

DCTUK is rated 4.7 based on 3,705 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.